Help desk analyst Work, Jobs in Taunton, Som (with Salaries)

Jr. Analyst, Business Systems
Corza Medical —Taunton
- Full-time
- Computer Science
- ERP systems
- English
- Sick pay
5d

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Jr. Analyst, Business Systems

Corza Medical -
Taunton

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Job details

Full-time
5 days ago

Benefits

Company pension
Sick pay

Qualifications

Technical troubleshooting
Business Management
Power BI
Computer Science
ERP systems
Ticket management
ERP software
English
Bachelor's degree
Organisational skills
Customer support
Business
Help desk

Full job description

Vacancy Name

Jr. Analyst, Business Systems

Location of Work

Taunton, United Kingdom

Employment Type

Full Time Employee

Job Description

Our mission
At Corza Medical, our mission is to champion surgical providers with remarkable service and exceptional products that save time, money, and effort. We are a passionate team guided by our core belief that you should never have to choose between performance, value, and a quality customer experience. We are here to support you every step of the way.

Our brand promise
We deliver a collaborative experience by working directly with the surgical community to ensure you get the exact surgical tools you need at the right time and the right price.

Remarkable service: A seamless, personal process designed around you and your needs.
Trusted performance: Our product family is the result of years of experience championing surgeons and listening to their expertise.
Outstanding value: No matter the surgical specialty, we deliver quality products for all markets.

Our people promise
Excellence is our Specialty and what makes us successful is our people. We are committed to fostering a positive, empowering and growth-oriented environment where all team members are encouraged to share their opinions and ideas. That means you will work alongside an accomplished and highly collaborative team that inspires commitment to our goal in attaining excellence in everything they do.

Job Purpose Summary
As our Junior Business Systems Analyst you will provide daily support to the business and all of the relevant systems, including but not limited to, company ERP, quality management systems, regulatory software, e-commerce site, EDI platform and BI reporting.

What you will do

Works with end users to solve every day break-fix issues within ERP and other business systems.
Assists in writing functional specification documents and works with technical resources to test and implement approved modifications.
Provides knowledge and training in all functional areas of Microsoft Dynamics 365 F&O.
Ability to independently troubleshoot issues/errors in multiple systems.
Supports testing efforts and oversees change management in a regulated environment.
Monitors day-to-day IT operations related to all business systems, such as system monitoring, backup and recovery, and provides timely communications to the organization as needed
Ensures data integrity of business systems programs, and that acceptable audit controls and procedures are in effect.
Ensures that application systems are developed in a manner that meets the architectural standards and established methodologies and practices.
Fosters and maintains good customer relationships to ensure processes are integrated to support expected levels of internal customer service.
Works with other IT teams to implement and execute plans that fully support company goals and initiatives. Apply IT policies and procedures, approved by the IT management team.
Provides support for regulatory requirements, including ongoing application validation and changes to support business and regulatory requirements.
Provides support in maintaining business Power BI reports.
Any other task that is reasonably expected within the post holder’s ability.

What you will need

Bachelor's degree in business management, computer science or similar field, or equivalent experience.
1-2 years' experience in business systems.
The ability to communicate effectively with end users.
Genreal knowledge of help desk ticketing system processes.
The desire to elarn and support new systems as implemented.
Strong organisational skills, able to manage a number of buisness requests at once.
The ability to work flexible hours across time zones.
Business fluent in English.

In return we offer

Flexi-time.
Starting salary dependent on experience.
33 days holiday (including Bank Holidays).
Pension - Company contributing 7%.
Discretionary yearly bonus.
Healthcare cash plan.
Company sick pay.
Group Life Assurance.
Group Income Protection.
Training and development opportunities.

What we value

Customer First - We deliver extraordinary experiences.
Accountability - We do what we say.
Integrity - We do what is right.
Inspired - We love what we do.
One Global Team -We before me, always.

Join us today and Excel@Corza!

Corza Medical is an equal opportunity employer. Corza Medical evaluates qualified applicants without regard to race, color, marital status, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, veteran status or other protected characteristics.

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help desk analyst jobs in taunton, som

Jr. Analyst, Business Systems

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