Parts advisor Work, Jobs in Taunton (with Salaries)

Customer Service Advisor (Specialist)
Somerset Council —Taunton
- £25,989 - £28,142 a year
- Hybrid work
- Organisational skills
- Computer skills
- Communication skills
- Annual leave
Service Advisor
Marshall Motor Group —Taunton
- £30,762 a year
- Front desk
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton.
Howards Motor Group —Taunton
- £26,523 - £32,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
Senior Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton
Howards Motor Group —Taunton
- £26,523 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
Prescription Service Specialist
Clinisupplies —Bridgwater
- Monday to Friday
- Computer literacy
- Data analysis skills
- Microsoft Office
Sales Advisor
Crew Clothing Taunton —Taunton
- £11.18 - £12.89 an hour
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
2d
Apprentice Retail Sales Assistant
Superdrug —Taunton
- £9.75 an hour
- Customer service
- Communication skills
- School
- Store discount
- Employee discount
Quick apply
3d
Parts Apprentice - Howards Group Taunton and Dorchester
Howards Motor Group —Taunton
- £8 an hour
- Full-time
- Computer literacy
14d
Aftersales Advisor
Eden Motor Group —Honiton
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Store discount
- Employee assistance programme
Quick apply
1d
Customer Sales Advisor
Halfords —Taunton
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
5d
Customer Service Advisor
Halfords —Bridgwater
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Part-Time Senior Sales Advisor/Keyholder
Christy UK —Street
- From £13.50 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
5d
Customer & Workshop Coordinator / Assistant Service Advisor
Motorfix Autocentre —Highbridge
- £28,000 - £35,000 a year
- Full-time
- Management
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Quick apply
3d
Account Manager
Singer Instrument Co Ltd —Minehead
- £30,000 a year
- Full-time
- Travel
- Organisational skills
- Computer skills
- Work from home
2d
Assistant Branch Manager
Alliance Automotive Group LV —Honiton
- Sales
- Customer service
- Cash handling
- Employee discount
Quick apply
12d
Sales Assistant
Bradfords Building Supplies —Ilminster
- Full-time
- Customer service
- Business development
- Annual leave
Quick apply
Experienced Parts Sales Advisor
PARTSERVICE LIMITED —Sidmouth Town
- £28,000 - £29,500 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
12d
Parts Controller
Motofix Accident Repair Centres —Yeovil
- Up to £36,500 a year
- Full-time
- Annual leave
- Life insurance
Quick apply
22h
Customer Care Advisor
Clinisupplies —Bridgwater
- Computer literacy
- Communication skills
Customer Service Advisor
STAR PLUS RETAIL LTD —Yeovil
- £12.71 an hour
- Part-time
- Customer service
- Merchandising
- English
Quick apply

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Customer Service Advisor (Specialist)

Somerset Council -
Taunton

Apply Now

Job details

Fixed term contract
£25,989 - £28,142 a year

Benefits

Annual leave

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Organisational skills
Computer skills
Customer interaction
Signposting to community resources
Communication skills

Full job description

Date: 27 Aug 2026

Location: Taunton, GB, TA1 4DY

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Company: Somerset Council

Customer Service Advisor (Fixed term contract)

Salary: Grade 13 – ranging from £25,989 to £28,142 per annum - ( 6 month FTC)

Closing Date: 2 September 2026

Posts can be based in either our Yeovil or Shepton Mallet office.

Fixed term contract for 6 months

As a Customer Service Advisor you will be the first point of contact for residents, carers, professionals and partner organisations, delivering responsive and professional support across telephone, webchat, email and face-to-face channels.

Supporting a wide range of Somerset Council services, you'll help customers access the right support at the right time, handling complex and sensitive enquiries with empathy, resilience and sound judgement.

Working for Somerset Council means being part of an organisation that values professionalism, inclusion and continuous improvement while making a real difference to local communities.

Role Summary

The Customer Service Advisor plays a vital role in ensuring customers can effectively access Somerset Council services through accurate, timely and professional responses. Working across a broad range of service areas, you will manage a diverse range of enquiries, many of which are sensitive, complex or require careful assessment and decision-making.

By resolving enquiries at the first point of contact wherever possible, identifying risks, signposting appropriately and supporting vulnerable individuals, you will directly contribute to positive customer outcomes and efficient service delivery.

What You'll Do – Key Responsibilities

Act as the first point of contact for Somerset Council services.
Handle enquiries across telephone, email, webchat and face-to-face channels.
Assess customer needs and provide accurate information, advice and guidance.
Manage complex, sensitive and potentially emotive customer interactions.
Support customers with enquiries relating to any service provided by Somerset Council, including Revenues & Benefits, Housing, Waste, Planning, Transport, Highways and many more.
Identify risks and ensure customers are directed to the appropriate service where necessary.
Accurately record and maintain customer information in line with council policies and data protection requirements.
Use a range of systems and digital tools to manage enquiries and service requests.
Work collaboratively with colleagues, service teams and partner agencies to resolve customer issues.
Promote digital self-service options where appropriate.
Contribute to service improvement by identifying trends, issues and opportunities for enhanced customer experience.
Support face-to-face Customer Service points as required.

What We're Looking For – Knowledge, Experience and Skills

We are looking for individuals who are passionate about delivering excellent customer service and who can confidently support customers through a range of complex and sensitive situations.

You will have:
Excellent customer service skills, demonstrating empathy, patience, understanding and kindness.
Strong verbal and written communication skills, including an excellent telephone manner.
The ability to adapt your communication style to meet the needs of a wide range of customers.
Sound judgement and decision-making skills, particularly when handling sensitive, safeguarding or welfare-related concerns.
Confidence and resilience to manage difficult, challenging or emotional conversations professionally.
Experience of working in a busy customer-focused environment, handling a high volume of enquiries across multiple channels.
Strong organisational skills and the ability to prioritise effectively in a fast-paced environment.
Good digital and IT skills, with the confidence to learn and use multiple systems and technologies.
The ability to interpret information, identify customer needs and provide appropriate solutions.
A positive, calm and professional approach with strong problem-solving abilities.
An understanding of the importance of confidentiality and data protection when handling customer information.
The ability to work effectively both independently and as part of a team.

Additional Information

25 days annual leave, plus bank holidays.
Hybrid working available following successful completion of training.
Ongoing training, support and regular coaching.
Opportunities for career development and progression.
Working hours: Monday to Friday, between 8:30am and 5:00pm.

Please note: We are unable to offer sponsorship for this role

For an informal chat about the role, please contact Harry Parsons, Service Delivery Manager at [email protected]

Apply Now

Refine Your Search

parts advisor jobs in taunton

Customer Service Advisor (Specialist)

Service Advisor

Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton.

Senior Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton

Prescription Service Specialist

Sales Advisor

Apprentice Retail Sales Assistant

Parts Apprentice - Howards Group Taunton and Dorchester

Aftersales Advisor

Customer Sales Advisor

Customer Service Advisor

Part-Time Senior Sales Advisor/Keyholder

Customer & Workshop Coordinator / Assistant Service Advisor

Account Manager

Assistant Branch Manager

Sales Assistant

Experienced Parts Sales Advisor

Parts Controller

Customer Care Advisor

Customer Service Advisor

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