BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
As a Service Engineer, supporting the performance and reliability of medical devices across the UK. This role focuses on maintaining, repairing, and optimising equipment to ensure it operates safely and effectively in healthcare environments. You will work directly with customers and internal teams, providing technical expertise and practical support that helps deliver consistent service quality and a positive user
Responsibilities
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Carry out calibration, preventive maintenance, and repairs on a range of medical devices in line with technical documentation
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Record and update service activity, including work orders, repair history, and spare parts usage in service systems
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Follow quality standards, safety requirements, and internal guidelines at all times
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Provide technical guidance and training to customers and colleagues on equipment use and maintenance
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Support issue resolution by working closely with sales and technical support teams
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Diagnose faults using appropriate tools, software, and technical documentation
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Manage workload effectively to meet service timelines and customer expectations
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Represent the organisation in a professional and respectful manner during customer interactions
Preferred Requirements:
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Degree, HNC, or equivalent qualification in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or a related field
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Experience in a service engineering or field-based technical role, ideally within medical devices, healthcare, or laboratory equipment
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Strong problem-solving skills with the ability to troubleshoot electro-mechanical systems
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Confidence in reading and interpreting schematics, wiring diagrams, and technical manuals
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Clear communication skills with the ability to explain technical topics to different audiences
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Comfortable working independently with good organisation and time management skills
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Familiarity with Microsoft Office tools; experience with service systems such as SAP or ServiceMax is beneficial
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Full UK driving licence with flexibility to travel as required
Salary range for the role: £33 000 - £35 000 + benefits
Click on apply if this sounds like you!
BD is proud to be certified as a Top Employer 2026 in United Kingdom, reflecting our commitment to creating an exceptional working environment
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
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GBR Crawley
At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
Salary Range Information
£27,600.00 - £42,075.00 GBP Annual
