Cinema Work, Jobs in Telford, Eng (with Salaries)

General Assistant
Showcase Cinemas —Dudley
- Part-time
- Customer service
- Guest services
- Communication skills
- Annual leave
- Employee assistance programme

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General Assistant

Showcase Cinemas -
Dudley

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Job details

Permanent | Part-time

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Customer interaction
Guest services
Communication skills

Full job description

Our team is important to our success. As a General Assistant you will be responsible for delivering an unrivalled standard of guest experience in the cinema with superior customer service and the ability to drive product sales.

You are not required to have prior experience to be a successful General Assistant, but you must have an exceptional attitude towards customer service and the desire to create a first-class experience for our customers.

As a Showcase Employee you will be part of a team who also shares your passion for cinema, and you will be responsible for greeting and guiding our guests through the customer experience.

What you will be doing

Providing an excellent standard of customer service to cinema visitors by being helpful, pleasant, and ensuring queues are managed effectively
You will be hands on serving at our ticket and refreshment counters and you will keep the cinema, auditoria and facilities clean & tidy
You will be equipped with the knowledge to answer customer queries about the latest releases
Primarily, you will be responsible for ensuring every guest has a great experience!

About you

You are a passionate individual with a love of cinema
You have a positive can-do attitude
You enjoy a challenge and have the ability to work in a fast-paced environment
You have confident communication and team working skills
You are adaptable and willing to work across all departments in the cinema
You have the desire to engage with our customers to drive sales and deliver a superior guest experience
You are able to work unsociable hours, evenings and weekends
You will be flexible with your hours of work and understand our cinema can close very late at night and you will have a safe way to get home from work

What we offer

As a Showcase employee, you will receive the following benefits and rewards:
Flexible shift patterns
A chance to develop within an enthusiastic team
Employees passes for use by you or your friends & family
Free popcorn and drink whilst on shift

30% discount off food and drinks when you visit the cinema including our in-cinema Costa coffee stores
Free access to our confidential employee assistance programme including an online platform that offers advice & support on topics including finance, health & wellbeing
High street discounts
Fantastic training & career development opportunities
Pension Scheme
Monthly rewards & recognition scheme
5.6 weeks holiday per year

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General Assistant

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