Contract managers Work, Jobs in Telford, Eng (with Salaries)

Desk Based Account Manager
Entanet —Telford
- £30,000 a year
- Monday to Friday
- Salesforce
- Contracts
- Communication skills
Quick apply
Tesco Travel Money Advisor
Travelex —Telford
- £13.50 an hour
- Overtime
- Employee discount
Postal Delivery Driver
Royal Mail Group —Telford
- £13.68 an hour
- Overtime
- Customer service
4d
Commercial Manager
KPH PARADISE LIMITED —Wellington
- £35,000 a year
- Full-time
- CRM software
- Marketing
- Business development
Quick apply
6d
Team Member (Delivery)
NEXT —Telford
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
7d
Operations Manager
Berwick Care —Telford
- £50,000 - £65,000 a year
- Full-time
- Business development
- Continuous improvement
- Quality control
- Gym membership
Quick apply
Supply Chain & Procurement Manager
Berwick Care —Telford
- £55,000 - £75,000 a year
- Full-time
- Business development
- Continuous improvement
- Quality control
- Gym membership
Quick apply
Property Manager
Savills —Telford
- Full-time
- Annual leave
14d
Content Creator M/F/D
Hager Group —Telford
- Marketing
- Organisational skills
- Business
Crew Member
Five Guys —Telford
- £11.25 - £14.70 an hour
- Part-time
- Serving
- Customer service
- Cleaning
- Annual leave
- Employee discount
Duty Manager - Ski Centre
Telford and Wrekin Council —Telford
- £15.06 - £15.31 an hour
- Weekend availability
- Management
- Supervising experience
- Training & development
- Free parking
- Employee discount
11d
Assistant Store Manager
NEXT —Telford
- From £30,474 a year
- Weekend availability
- Employee discount
5d
Weekend Mobile Response Officer
Business Watch Guarding LTD —Telford
- From £12.90 an hour
- Overtime
- Computer literacy
- English
- Driving
Quick apply
Office Administrator & Bookkeeper
Renaissance Holdings Limited —Shrewsbury
- £26,000 - £28,000 a year
- Part-time
- Human resources
- QuickBooks
- Organisational skills
- Free parking
- Annual leave
Quick apply
Bar staff / 5325 - The Thomas Botfield, Telford
J D Wetherspoon plc —Telford
- £12.81 an hour
- Part-time
- Serving
- Bar
- Customer service
- Annual leave
- Employee discount
2d
Chef Manager - SR/293
Olive Catering Services Ltd —Telford
- £35,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Inventory control
- Free parking
- Employee assistance programme
Quick apply
4d
Punch Press Setter/Operator - Day Shift
Fab-Tech (Telford) Ltd —Telford
- Up to £15.60 an hour
- Full-time
- Schematics
- Quality control
- In-person
- Annual leave
Quick apply
7d
Retail Supervisor (16 hrs)
Deichmann —Telford
- Up to £13.91 an hour
- Part-time
- Supervising experience
- Retail management
- Cash handling
JCA Sport Operations Coordinator
Experience Education —Condover
- Weekend availability
- Hybrid work
- Organisational skills
- Front desk
- Communication skills
- Annual leave
- Employee discount
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Wolverhampton
- £3,800 a month
- Full-time
- Sales
Quick apply

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Desk Based Account Manager

Entanet
Telford

Quick apply

Job details

Permanent
£30,000 a year

Qualifications

Account-based growth strategy development
Stakeholder collaboration
Client engagement
Salesforce
Upselling
Internal department liaison
Relationship management
Contracts
Customer support
Customer interaction
Multidisciplinary collaboration
Sales and customer service experience
Account management
Communication skills
Add-on sales
Time management

Full job description

We are looking for a Desk Based Account Manager

Location: Telford

Salary: £30,000 plus commission (OTE £20K)

Hours: 37.5 hours per week, 9am-5.30pm Monday to Friday

Work pattern: Office Based, Telford

About the role

The Desk Based Account Manager is responsible for managing, developing, and retaining a portfolio of customer accounts through remote communication channels such as phone, email, and video meetings. The role focuses on building strong relationships, identifying growth opportunities, and ensuring customers receive exceptional service without the need for regular face to face visits.

Key responsibilities

Manage a portfolio of existing accounts, acting as the primary point of contact for all commercial and service-related queries.
Develop account plans to drive retention, growth, and customer satisfaction.
Identify upsell and cross-sell opportunities based on customer needs, product knowledge, and market trends.
Conduct regular account reviews via phone or video to understand customer goals, challenges, and future requirements.
Respond promptly to customer enquiries, ensuring issues are resolved efficiently and professionally.
Collaborate with internal teams (operations, finance) to deliver seamless customer experiences.
Maintain accurate records of interactions, opportunities, and account status in Salesforce CRM.
Meet or exceed KPIs, including revenue targets, volume targets, retention rates, call activity, and customer satisfaction scores.
Provide product guidance and recommendations, helping customers maximise value from the company’s solutions.
Monitor account performance, proactively addressing risks such as declining usage or competitor activity.

About you

Proven experience in account management, customer service, or inside sales.
Commercial awareness and confidence discussing pricing, contracts, and value propositions.
Competent with CRM systems and digital communication tools.
Comfortable managing multiple accounts and priorities simultaneously.
Strong communication skills, especially over phone and via video call (e.g. Teams/Zoom), with excellent listening skills.
Ability to build rapport quickly and maintain long-term relationships.
Highly organised with strong time management skills.
Problem solving mindset with a proactive approach to customer needs.
Customer centric and relationship driven.
Resilient, positive, and able to work in a fast-paced environment.
Self motivated with a strong sense of ownership.
Team player who collaborates effectively across departments.

What we offer

Competitive base salary.
Generous holiday allowance and flexible working arrangements.
Supportive, inclusive culture with and cross-functional collaboration.

How to apply

Please submit your CV and if you wish, a brief covering note outlining your relevant experience and why you are interested in this role. We will review applications on a rolling basis and contact shortlisted candidates to arrange interviews.

We are committed to equality of opportunity and welcome applications from candidates of all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know.

Quick apply

Refine Your Search

contract managers jobs in telford, eng

Desk Based Account Manager

Tesco Travel Money Advisor

Postal Delivery Driver

Commercial Manager

Team Member (Delivery)

Operations Manager

Supply Chain & Procurement Manager

Property Manager

Content Creator M/F/D

Crew Member

Duty Manager - Ski Centre

Assistant Store Manager

Weekend Mobile Response Officer

Office Administrator & Bookkeeper

Bar staff / 5325 - The Thomas Botfield, Telford

Chef Manager - SR/293

Punch Press Setter/Operator - Day Shift

Retail Supervisor (16 hrs)

JCA Sport Operations Coordinator

JUNIOR SALES ADVISOR

I want to receive the latest job alerts for contract managers in telford, eng

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