Join our team at Newcastle under Lyme!
We’re looking for a creative and customer-focused Showroom Sales Designer to join our Newcastle-under-Lyme branch. If you enjoy bringing design ideas to life and take pride in delivering excellent service, this could be the ideal opportunity for you.
Putting people at the heart of what we do
With more than 185 years’ trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service and knowledge you can rely on.
With a nationwide network of branches supplying timber and building materials, kitchens and a dedicated manufacturing division supplying timber engineering services, the Howarth Timber Group is focused on providing market leading choice, quality, service and value.
Built on a passion for service and people, we strive to set the highest standards in the quality of our products, in the continuity of supply and in every aspect of customer service and support. Quality products and processes are what drive our passion, but people are central to everything we do and it’s thanks to our loyal workforce that we’ve built a strong and successful business.
What does it mean to be a Howarth Timber Showroom Sales Designer?
Choosing a new kitchen, bedroom or bathroom is a big and exciting decision for our customers; therefore, you will need to build relationships, listen to our customers’ needs and work with them every step of the way to help them to turn their vision into reality. You will identify and recommend the products that best suit their needs, paying close attention to detail and ensuring customer satisfaction at all times.
In addition to welcoming visitors to our showroom, you will need to possess the drive and confidence to proactively generate new business. You should have previous experience in a similar role and a proven track record of achievement. Full training will be provided on all internal systems and finance.
Showroom Sales Designer role responsibilities
- Driving opportunities to maximise sales including cross-sell and add-on potential
- To achieve or exceed monthly and annual store sales target for the kitchens and bathroom showroom
- Greeting existing and prospect customers into our kitchen and bathroom showroom
- Conduct customer home visits/contract sites, building a positive customer relationship while working within the company policies and procedures when representing the company out of the store.
- Providing customers with a CAD design using ArtiCAD software and quotation from initial enquiry
- Closing and processing all sales accurately
- Purchasing from suppliers all customers’ requirements to meet the order
- Follow up check existing orders meet our delivery requirements
- Answering queries from commercial customers or members of the public
- Any other duties deemed as reasonable within the scope of the job role
What are the requirements to be a part of our team?
- Previous experience in kitchen sales within a retail, trade, contract or sales environment
- A flair for design, an eye for detail and a creative approach to selling
- Full experience of ArtiCAD design CAD software
- Excellent communication and organisational skills
- Self-motivated and team player
- A good understanding of Word and Excel
- Excellent customer service
- Full driving licence
- Availability to work full time, Monday to Friday inclusive, plus alternate Saturday mornings (0800-1200).
Why choose Howarth Timber & Building Supplies Limited for your next role?
** Howarth Timber Group is proud to have been officially recognised in The Sunday Times Best Places to Work 2026! **
We are a family-owned company, with a desire to provide colleague benefits that are truly valuable. Benefits include but are not limited to:
- Competitive salary, dependent on experience
- Length of service awards
- Cycle to work scheme
- Contributory pension scheme
- Death in service benefit
- Company sick pay
- Enhanced maternity and paternity pay
- £500 colleague referral bonus for successful HGV Driver referrals after after completion of probation. T&Cs apply.
- Online Benefits Hub (inc discounts on gift cards, travel, cinema tickets, to name a few)
- Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line)
- Generous colleague Merchant Branch discount
- Opportunity to participate in a volunteering role for one working day per year – fully paid by the Company
- Excellent training and development opportunities
- 31 days’ holiday, inclusive of Statutory Bank Holidays
- Opportunity to buy up to an additional 5 days’ annual leave or sell up to 3 days’ annual leave
Application deadline: 11th September 2026
Job Types: Full-time, Permanent
Pay: Up to £34,000.00 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- On-site parking
- Paid volunteer time
- Sick pay
- Store discount
Experience:
- Upselling: 1 year (required)
- Customer service: 2 years (required)
- CAD: 1 year (required)
- KBB Sales: 2 years (required)
Licence/Certification:
- Full driving licence (required)
Work Location: In person
