Human resources advisor Work, Jobs in Telford, Shr (with Salaries)

HR Advisory Lead
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- Full-time
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HR Advisory Lead

Safran -
Wolverhampton

Apply Now

Job details

Permanent | Full-time

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Stakeholder engagement
Management
Stakeholder collaboration
Employee relations case handling
Stakeholder liaison
Coaching
Employment law
Employee relations
Performance management
Continuous improvement
Decision making
Human resources
Mentoring
Organisational skills
Communication skills
Stakeholder management

Full job description

Published 08.05.2026

Company : Safran Electronics & Defense Job field : Human Resources Location : Wolverhampton , England , United Kingdom Contract type : Permanent Contract duration : Full-time Professional status : Professional, Engineer & Manager

Published 08.05.2026

Job Description

HR Advisory Lead
Location: Wolverhampton
Working Pattern: Hybrid

Safran – Here, we craft excellence together.

At Safran, excellence is a journey – and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision.

Safran Actuation Systems UK is a world class centre for the design, manufacture and support of actuation and flight control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best.

Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do.

Your Role
The HR Advisory Lead oversees Tier 2 HR support, providing expert advice to employees and managers, handling complex HR queries and employee relations cases, and ensuring compliance with company policies, employment law, and best practice. The role serves as the key escalation point while delivering a high-quality, consistent, and customer-focused HR service.

Key Responsibilities:

HR Advisory & Escalations

Act as the lead contact for Tier 2 HR enquiries and escalations received through the Shared Services function.
Provide expert guidance and advice to employees and managers on HR policies, procedures, and employment practices.
Resolve complex HR queries within agreed service levels, ensuring accuracy, consistency, and compliance.

Employee Relations Support

Provide advisory support on employee relations matters including disciplinary, grievance, absence management, performance management, flexible working requests, and workplace conduct issues.
Support managers throughout the employee relations process, ensuring fair and consistent application of policies.
Assist with investigations, hearings, documentation, and case management activities.

Service Delivery and Governance:

Ensure HR advisory services are delivered in line with agreed service standards, KPIs, and compliance requirements.
Monitor case volumes, resolution times, and service performance metrics.
Identify opportunities for process improvement and support implementation of service enhancements

Stakeholder Management

Build effective working relationships with managers, employees, HR Business Partners, Centres of Excellence, and Shared Services teams.
Provide coaching and guidance to managers to enhance people management capability.
Act as a trusted advisor on routine and moderately complex people matters.

Job Requirements

Key Skills and Experience

Essential

Significant experience within an HR Advisory, Employee Relations, HR Shared Services, or HR Operations environment.
Strong knowledge of employee relations processes and employment legislation.
Experience managing complex HR queries and casework.
Excellent stakeholder management and communication skills.
Ability to interpret and HR policies consistently and pragmatically.
Strong organisational skills with the ability to manage multiple priorities and deadlines.
Experience working within a service delivery or shared services environment.
Proficient in HR systems and case management tools.

Desirable

CIPD Level 5 qualification or equivalent experience.
Experience leading or mentoring HR advisory teams.
Experience within a large, multi-site, or matrix organisation.
Knowledge of continuous improvement methodologies and service management principles.

Key Competencies

Customer Focus
Employee Relations Expertise
Decision Making and Judgement
Influencing and Stakeholder Management
Problem Solving
Resilience and Adaptability
Continuous Improvement
Attention to Detail
Collaboration and Teamwork

Success Measures

Achievement of Tier 2 query resolution and service level targets.
Timely and effective management of employee relations cases.
Positive customer and stakeholder feedback.
Compliance with HR policies, employment legislation, and governance requirements.
Contribution to service improvements and operational efficiency.
Quality and accuracy of HR advice provided.

If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, today.

But what else? (advantages, specific features, etc.)

Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you—both in and out of work, including:

Competitive salary and annual bonus and pay review
25 days' holiday + bank holidays
Private medical insurance
Comprehensive health cash plan
Flexible working options
Pension (10% employer contribution) and life assurance
Early finish on Fridays
Professional development, ongoing training, mentoring
Onsite amenities: parking, restaurant, bicycle storage, showers
Family-friendly and accessible workplace policies

Why Safran?

A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries.
Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success.
Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further.
Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality.
A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence.

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