training coordinator Work, Jobs in telford, shr (with Salaries)

Training Admin Coordinator
Dulson Training Ltd —Shrewsbury
- From £13.50 an hour
- Full-time
- English
- IT
- In-person
- Free parking
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3d

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Training Admin Coordinator

Dulson Training Ltd -
Shrewsbury

Quick apply

Job details

Full-time
From £13.50 an hour
3 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Driving Licence
English
Numeracy
IT
Communication skills
Time management
Office experience

Full job description

Job Scope

The Training Admin Co-ordinator will provide front of house, administrative support, greet and direct customers, answer and respond to calls and emails, manage the company’s social media platforms, manage key customer accounts and any such other administrative task.

This position will play a vital role in the customer service and organisational strength of the company.

Manage key accounts – reporting back on progress of learners, funding status and status of individuals learning.
Co-ordinate funding learning providers – ensure learners meet eligibility and assess the feasibility of learners. Follow learning providers set of standards.
Field incoming training enquiries by email and phone, responding in a timely manner, actioning any training outcomes and bookings.
Co-ordinate classroom courses for the different learning qualifications – for both learners and instructors, administration for training and any certification.
Manage and taking payments for training activities
Keeping training staff supplied with necessary training materials, making sure the instructors have the correct materials to run courses
Write up and report back to clients from Instructors – for customer updates
Manage social medial posts/account s/platforms
Manage office materials/resources – stock takes
Carry out any other reasonable duties in line with the smooth running of the business

Skills, Attributes and Qualifications

Previous experience of working within a busy office environment is essential
Ability to self-manage and be accountable for own responsibilities and objectives
Excellent numeracy, written English, verbal communication and listening skills
Able to communicate at all levels, can deliver both positive and negative feedback to learners.
Excellent attention to detail and accuracy. Thorough when completing administrative tasks
Excellent time management & organisation skills – able to multitask effectively
Ability to work well under pressure and to meet set targets and deadlines.
Good IT skills – able to use Microsoft packages
Positive can-do attitude.
Demonstrates a passion for the remit of this role as well as the industry.
Able to ask challenging questions in order to improve upon processes
Ability to learn and adapt as the business grows, willing to undertake training to support the position.
Practical, resourceful and hands-on
Clean UK driving licence

Job Type: Full-time

Pay: From £13.50 per hour

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

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