Clinic administrator Work, Jobs in Telford (with Salaries)

Service Administrator
WithYou —Shrewsbury
- £26,250 a year
- Travel
- IT
- Annual leave
- Referral programme
4d
Bank Imaging Administrator
Spire Healthcare —Sutton Coldfield
- Part-time
- Microsoft Excel
- Computer literacy
- Medical terminology
- Free parking
- Annual leave
BANK Health Care Administrator
Shropshire Community Health NHS Trust —Shrewsbury
- £25,272 a year
- Part-time
- Oracle
- Computer literacy
- Administrative experience
5d

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Service Administrator

WithYou -
Shrewsbury

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Job details

Fixed term contract
£26,250 a year
4 days ago

Benefits

Annual leave
Company pension
Paid volunteer time
Enhanced paternity leave
Referral programme

Qualifications

Full job description

Shrewsbury, SY1 2AQ

£26,250 per year

About the role

All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter.

Please note: This role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible.

Closing date: Friday 31st July 2026

Join us as a Service Administrator in Shrewsbury - Job Description/Person Specification

Our team in Shrewsbury are seeking an experienced Administrator, to provide a comprehensive and efficient administrative service. Shropshire Recovery Partnership, delivered by WithYou, provides free and confidential services, without judgement, to adults and young people facing challenges with drugs and alcohol. We have main bases in Shrewsbury, Oswestry and Ludlow. We also deliver satellite clinics in Wem, Whitchurch, Market Drayton, Bridgnorth, Shifnal and Ellesmere and provide services from other community locations and from where people are based.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

Job Description

This is a fixed term contract until March 2027, working on a part time basis of 20 hours per week. Days of work will be discussed with the successful candidate. There is the potential for continued employment dependent on ongoing funding.

You will mainly work from home, with some travel into our Shrewsbury office when needed.

The role will work as part of our young person's service, with support for the adult service when needed. Some interaction with young people required as part of the role i.e phone calls, text messages in order to gather feedback and complete follow up sessions after discharge from treatment.

As part of this role, you will:

Proactively support the smooth running of the administrative functions within the service
Be responsible for welcoming clients to our service
Maintain and create record-keeping systems as required
Be responsible for the receipt and processing of all referrals, screening, triage and comprehensive assessments, to input NDTMS/demographic and personal details using computerised systems
Support the service to meet local health and safety requirements
Generate prescriptions in preparation for signing by relevant clinicians
Support the management team in maintaining high levels of data quality and information management
Support the wider team with commitments, to include organising diaries, allocating, arranging, cancelling and rebooking meetings and events
Be responsible for taking, transcribing and distributing formal minutes for meetings

Company Benefits

28 days annual leave, plus bank holidays
An extra day off for your birthday or a special occasion of your choice
Enhanced maternity, paternity and adoption leave
2 days paid volunteer leave per year
Auto-enrollment into We Are With You’s pension scheme
Access to a Blue Light Card - giving you great savings on big high-street and online brands
Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable once your recommended friend has been employed for 6 months

Essential Skills

The ideal candidate will have a successful track record in a similar role, ideally within a business support or office function. You will have excellent IT skills, including the ability to collate data and use and manage databases. You will have the ability to build and maintain effective relationships with a range of internal and external stakeholders. It is essential that you are able to manage competing/conflicting demands on your own initiative and are comfortable managing your own workload. Above all, we are looking for someone who is passionate about what we do, with a positive and engaging approach.

Creating an Inclusive Environment

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

Please note that you will be required to provide 3 years worth of references and where applicable, undergo an enhanced DBS check, to be considered for a role at WithYou.

Please review our

before submitting your application.

Apply Now

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