governance manager Work, Jobs in telford (with Salaries)

Support Manager
YMCA Wellington and District —Telford
- From £30,420 a year
- Full-time
- Supervising experience
- Mentoring
- In-person
- Free parking
- Annual leave
Quick apply
4h
Governance and Resource Lead
West Brom —West Bromwich
- £60,000 a year
- Full-time
- Hybrid work
- PMP
- Agile
- Communication skills
- Employee discount
Crematorium Manager
Horizon Cremation Ltd —Cannock Chase
- Full-time
- Management
- Heavy lifting
- Sales
- Health & wellbeing programme
- Life insurance
Quick apply
12d
Global Commercial Excellence Manager - Water and Industrial
Sulzer —Telford
- Full-time
- CRM software
- Sales
- Marketing
- Employee assistance programme
Inpatient Therapy Team Manager - Frailty
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £49,387 - £56,515 a year
- Part-time
2d
Operations Manager
CanDo Laundry Services —Telford
- £35,000 - £36,000 a year
- Customer service
Quick apply
Projects & Transformation - Project Manager
OSB Group —Wolverhampton
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Agile
13d
Divisional General Manager
Walsall Healthcare NHS Trust —Walsall
- £79,504 - £91,609 a year
- Full-time
- Leadership
21h
Project Manager
Quanex —Wolverhampton
- Full-time
- Project management
- Bachelor's degree
- Agile
- Employee assistance programme
Quick apply
Health Centre Manager
Shrewsbury School —Shrewsbury
- £38,853 a year
- Full-time
- Management
- Team management
- Human resources
- Free parking
Quick apply
HR Manager
Muller Group —Market Drayton
- Full-time
- Hybrid work
- Human resources
- Annual leave
- Employee assistance programme
Peripatetic Manager
Advinia Healthcare —Sedgley
- £70,000 - £75,000 a year
- Full-time
- Travel
- Leadership
- Communication skills
Quick apply
Stress Testing Manager, Capital Planning
OSB Group —Wolverhampton
- £64,000 - £75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
First Line Manager - ACI Header Tanker
Kuehne+Nagel —Telford
- Microsoft Excel
- Microsoft Outlook
- Management
- Employee discount
- Referral programme
Project Manager
IWS M&E —Walsall
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Contracts
- Employee assistance programme
- Employee discount
Project Manager
Varex Imaging —Stoke-on-Trent
- Full-time
- Project management
Responsible Person
Anessa Childrens Homes —Cannock Chase
- £350 - £500 a day
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
2d
Small Works (M&E) Co-Ordinator
ARH Group Limited —Shrewsbury
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
13d
Deputy Professional Head of Imaging
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £66,582 - £77,368 a year
- Full-time
- Contracts
Country Manager
Detertech —Telford
- Full-time
- Hybrid work
- Sales
- Continuous improvement
- Contracts
Quick apply

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Support Manager

YMCA Wellington and District
Telford

Quick apply

Job details

Permanent | Full-time
From £30,420 a year
4 hours ago

Benefits

Free parking
Casual dress
Annual leave
On-site parking

Qualifications

Safeguarding Certification
Level 3 in Health & Social Care
Driving Licence
Supervising experience
Mentoring
Leadership

Full job description

Due to an internal move, we are excited to offer an opportunity for a Support Manager to join our team.

This role is responsible for leading, supervising, and developing a small team of Support Workers, delivering high-quality, person-centred support to approximately 40 young people aged 16–25 living in supported accommodation.

The Support Manager will ensure effective day-to-day service delivery, strong safeguarding practice, and compliance with YMCA policies, regulatory requirements, and funding obligations. The postholder will also hold a small caseload, maintaining direct involvement in supporting young people.

You will play a key role in promoting a psychologically informed, strengths-based, and trauma-informed culture, ensuring consistent, safe, and empowering support across the service.

This is an exciting opportunity to join a small, supportive team where no day is the same. If you thrive in a fast-paced environment, can confidently manage challenging situations, and are passionate about supporting vulnerable young people, this role could be for you.

Key Responsibilities

1. Team Leadership & Line Management

Provide day-to-day leadership, supervision, and guidance to the Support Team
Conduct regular 1:1s, appraisals, and performance reviews
Manage staff rotas, absence, annual leave and workload allocation to ensure effective service coverage
Support staff wellbeing, resilience, and professional development
Promote a positive, inclusive, and values-led team culture

2. Service Delivery & Quality Assurance

Ensure residents receive high-quality, outcome-focused support aligned with YMCA values and contract requirements
Oversee the quality of support plans, risk assessments, case notes, and reviews
Monitor caseloads and delivery to ensure consistency and compliance
Lead on maintaining service standards and embedding continuous improvement
Ensure accommodation environments are safe, welcoming, and well-maintained in partnership with housing and maintenance teams

3. Safeguarding & Risk Management

Act as a safeguarding lead within the service
Ensure safeguarding concerns are managed promptly and in line with policy
Oversee daily safeguarding face to face checks of all U18 and at risk tenants
Oversee risk assessments and ensure effective risk management practices
Support staff to manage challenging behaviour, crisis situations, and disclosures
Attend internal and external Safeguarding meetings monthly
Liaise with external professionals (e.g. social care, police, health services)

4. Partnership Working & Communication

Build and maintain strong relationships with external agencies
Ensure smooth and effective handover daily to staff working outside of normal office hours
Represent the service at multi-agency meetings
Work collaboratively with internal teams including housing, maintenance, finance, and leadership
Communicate service performance and key issues effectively to senior management

5. Data Management & Reporting

Ensure accurate and timely recording on case management systems
Monitor KPIs, outcomes, and compliance requirements
Ensure adherence to data protection and information governance standards
Produce monthly Support Team reports for the Board of Trustees

6. Health & Safety

Ensure safe working practices across the service
Oversee incident reporting, investigations, and follow-up actions
Ensure compliance with health and safety policies and procedures

7. Caseload Management

Hold a small caseload of residents
Complete assessments, support plans, and key work sessions
Monitor outcomes and support progression to independence

8. On-Call Responsibilities

Participate in the out-of-hours on-call rota (additional payment applies)
Provide guidance and decision-making support during incidents or emergencies

Person Specification

Essential

Experience of leading, supervising, or mentoring staff in a support or housing setting
NSPCC Level 4 or above Safeguarding qualification
Experience working with vulnerable individuals, ideally young people aged 16–25
Strong understanding of safeguarding, risk management, and multi-agency working
Excellent communication, organisational, and problem-solving skills
Ability to model professional boundaries, resilience, and reflective practice
Ability to manage competing priorities in a fast-paced environment
Commitment to equality, diversity, and inclusion
Alignment with YMCA values

Desirable

Relevant qualification (Level 3+ in Health & Social Care, Housing, or Leadership)
Experience within supported housing or homelessness services
Knowledge of psychologically informed environments (PIE) and trauma-informed practice
Familiarity with Outcomes Star or similar tools

YMCA Values

All staff are expected to work in line with YMCA’s core values:

Caring – Acting with compassion and empathy
Honesty – Being trustworthy, open, and fair
Respect – Valuing every individual
Responsibility – Being accountable for our actions
Inclusivity – Ensuring services are welcoming and accessible to all

Pay: From £30,420.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Experience:

support related: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

governance manager jobs in telford

Support Manager

Governance and Resource Lead

Crematorium Manager

Global Commercial Excellence Manager - Water and Industrial

Inpatient Therapy Team Manager - Frailty

Operations Manager

Projects & Transformation - Project Manager

Divisional General Manager

Project Manager

Health Centre Manager

HR Manager

Peripatetic Manager

Stress Testing Manager, Capital Planning

First Line Manager - ACI Header Tanker

Project Manager

Project Manager

Responsible Person

Small Works (M&E) Co-Ordinator

Deputy Professional Head of Imaging

Country Manager

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