Client services occupations Work, Jobs in Tewkesbury, Gls (with Salaries)

Customer Service Advisor
Astor Bannerman (Medical) —Cheltenham
- £26,000 - £27,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
- Free parking
- Referral programme
Quick apply
3d
Customer Experience Representative
CloudClevr —Cheltenham
- Organisational skills
Service Delivery Specialist
QA —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Service Delivery Specialist
QA Limited —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Customer Service Specialist
Amcor —Evesham
- Full-time
- Microsoft Excel
- Salesforce
- English
Customer Order and fulfilment Coordinator - Repair and Overhaul
GE Aerospace —Gloucester
- Full-time
- Customer service
- Computer literacy
- ERP systems
11d
Customer Service Specialist - UK
Seco Tools —Alcester
- Full-time
- Administrative experience
1d
Account Handler - Commercial & Schemes
Howden Group Holdings —Cheltenham
- Full-time
- Hybrid work
- Customer service
- Administrative experience
Customer Service Specialist - UK
SECO —Alcester
- Full-time
- Administrative experience
1d
Client Retention Manager
Vergo —Gloucester
- Microsoft Office
- Analysis skills
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Associate Customer Relationship Manager
nGeneration —Bromsgrove
- £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Sales Support Executive
Usay Compare —Cirencester
- Sales
- Communication skills
- Annual leave
- Sick pay
Quick apply
Contract Liaison Officer
Novus Property Solutions Ltd —Hereford
- Full-time
- Microsoft Office
- Contracts
- IT
- Employee discount
Quick apply
9d
EPR Account Executive (UK)
Valpak Ltd —Stratford-upon-Avon
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
EPR Account Manager (Global)
Valpak —Stratford-upon-Avon
- £27,500 - £29,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
Customer Account Executive
FLY BY NITE CONFERENCES LTD —Redditch
- £30,000 - £36,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
B2B Client Success Manager
Halfords —Redditch
- Up to £35,000 a year
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee discount
EPR Account Manager (UK)
Valpak Ltd —Stratford-upon-Avon
- £27,500 - £29,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
Supplier Engagement Advisor
Valpak Ltd —Stratford-upon-Avon
- £25,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Leadership
- Communication skills
- Annual leave
Environmental Compliance Advisor
Valpak ltd —Stratford-upon-Avon
- £26,800 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Annual leave

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client services occupations jobs near tewkesbury, gls

Customer Service Advisor

Astor Bannerman (Medical) -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£26,000 - £27,000 a year
3 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company events
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Salesforce
Logistics
Analysis skills
Organisational skills
Financial services

Full job description

Job description:

Astor Bannerman is based in Andoversford GL54 (6.6 miles from Cheltenham centre)

Are you passionate about Customer Service?

Are you looking for a role where you can feel a daily sense of achievement?

Do you want to be part of a supportive and friendly team?

If it’s a yes to the above - Stop scrolling and have a look at the below!

Role Overview:

Astor Bannerman manufactures, supplies, installs and services specialist bathing and lifting systems to support disabled and elderly people. With over 30 years as a market leader, we are continuing to grow and strengthen our operations.

Our Customer Service function plays a critical role in protecting customer experience, operational flow, and commercial performance.

We are seeking an operations-focused Customer Service Advisor who can be empathetic towards customers in a professional manner and prides themselves on being a good listener.

This is not a high-volume call centre role. It is a coordination and ownership-based position requiring strong judgement, organisation, and accountability.

You will manage installations, deliveries, service co-ordination, and customer cases end-to-end.

Main functions and responsibilities:

Take full ownership of customer enquiries from initial contact through to resolution
Coordinate installations and deliveries, managing timelines and stakeholder expectations
Liaise daily with production, warehouse, logistics, engineers, and site contacts
Manage and resolve customer concerns and complaints professionally and fairly
Act as an escalation point where required, maintaining ownership through to closure
Communicate clearly and proactively when operational challenges arise
Deliver against defined KPIs and service standards

Relevant Qualifications/Experience:

Proven experience in a manufacturing, logistics, engineering, or export-driven environment
Experience handling export documentation and supporting international shipments
Demonstrable experience managing customer complaints or escalated cases
Strong organisational skills and ability to prioritise under pressure
Commercial awareness and confident decision-making ability
High levels of emotional intelligence and active listening
Detail-focused, process-driven, and accountable
Comfortable working autonomously in a fast-moving office environment

You will thrive in this role if you...

Prefer operational coordination over scripted customer service
Take ownership rather than passing issues on
Balance empathy with commercial judgement
Build strong cross-functional working relationships
Enjoy solving problems in a structured, professional way

Pay: £26,000.00-£27,000.00 per year

Benefits:

Casual dress
Company events
Cycle to work scheme
Enhanced paternity leave
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in tewkesbury, gls

Customer Service Advisor

Customer Experience Representative

Service Delivery Specialist

Service Delivery Specialist

Customer Service Specialist

Customer Order and fulfilment Coordinator - Repair and Overhaul

Customer Service Specialist - UK

Account Handler - Commercial & Schemes

Customer Service Specialist - UK

Client Retention Manager

Associate Customer Relationship Manager

Sales Support Executive

Contract Liaison Officer

EPR Account Executive (UK)

EPR Account Manager (Global)

Customer Account Executive

B2B Client Success Manager

EPR Account Manager (UK)

Supplier Engagement Advisor

Environmental Compliance Advisor

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