Working with the Community, Participation & Volunteering Manager, you’ll support daily operations and the organisation of volunteering and participation across the Worcestershire portfolio that includes Croome, Hanbury Hall, Greyfriars House & Garden and The Firs - Elgar's Birthplace.
This role is all about connecting with people; helping everyone feel welcome and supported across Worcestershire. Working with volunteers and local communities, you’ll be making a vital contribution to the Trust’s cause of caring for places so that people and nature can thrive, now and into the future, by supporting volunteers to get the most out of their experience.
Hours/ working Pattern: Part-time, this role is 22.5 hours per week. The working pattern is flexible across 7 days and can be discussed further at interview.
You could be based at Croome or Hanbury Hall and may help at other sites across Worcestershire. Working alongside our community partners, you'll help with day-to-day operations while welcoming new participants, helping ensure that they have a safe and enjoyable experience.
Contract: Permanent
Salary: £15,502.50 pro rata (FTE £25,837.50 per annum)
Interview: Wednesday 29th July 2026
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here:Working within a varied and bustling atmosphere this role of Community, Participation & Volunteering Assistant, will support with operations and the organisation of volunteering. You'll get to know and work alongside staff and volunteers from all departments and sites.
Together with a team of volunteers you will provide a fantastic welcome to new volunteers and participants to Worcestershire, whilst also responding to and supporting queries from the existing volunteer community.
What you'll be doing:As our Community, Participation & Volunteering Assistant, you'll be supporting the wider team by maintaining links with the local community. You’ll help to make this a flexible, positive and inclusive place for partners, community groups and volunteers to get involved. This may mean supporting established community-led events.
You’ll support our work in developing new ways of working together and deepening relationships with existing and new audiences. You’ll also support our teams in offering a warm welcome and responding to enquiries.
You'll support the Volunteering & Community Manager with the organisation of volunteers and help with practical tasks (full training and resources provided), and support with general administration tasks.
Who we're looking forWe'd love to hear from you if you have:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills.
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (22.5 hrs pw)
