Job title: Operations Controller
Positions: 2 - 1 x Day Shift & 1 x Night Shift
Day shift - £46,569 plus Driving Allowance of £1,915 + TfL Benefits
Night shift - £54,894 plus Driving Allowance of £1,915 + TfL Benefits
Number of roles: 2 x Full Time Contract details: Permanent
Location: Victoria Coach Station Application closing date: Sunday 30th August
Day shift times (Rotation): Early: 06:50 – 14:35; Middle: 11:00 – 18:45; Late: 14:50 – 22:35 (including Weekends & Bank Holidays)
Night shift times: 21:30 – 07:15 (Including Weekends & Bank Holidays)
All offers of employment are subject to satisfactory right‑to‑work checks, and candidates must be able to demonstrate their legal right to work in the UK. In certain circumstances, TfL may be able to sponsor Skilled Worker visas for roles and individuals that meet the required eligibility criteria, including those covered by transitional rules. Further details can be found here: Our response to visa sponsorship changes.
Working either nights or during the day to offer 24 hour coverage at Victoria Coach Station (VCS) to ensure the safe and secure provision of express bus services on the ground through front-line supervision of operational activities and staff, pro-actively engaging with stakeholders and customers to deliver operational excellence.
Manoeuvring Coaches onto their agreed locations, supporting drivers with vehicle movements and informing drivers of their allocated gates on station to ensuring the coach station can operate at optimum efficiency.
Ensuring safety and security on the vehicle movement area and being the custodian of the Traffic Management Plan which governs the safety of pedestrians, customers, contractors and employees within the Victoria Coach Station Estate.
Monitor and control the 24 hour vehicular operation of all three terminals at VCS through close liaison with coach operator staff, drivers and stakeholders, ensuring Traffic Management Plan (TMP) rules and procedures are followed, business strategies can be implemented and Key Performance Indicator (KPIs) targets can be met
Provide Health, Safety and Security assurance across the VCS operational areas through report creation and collation, awareness of contractor activities on site and proactive patrols to continuously meet our commitment to safety and security on site.
Knowledge, Skills & Experience -
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
Equality, diversity and inclusion:
We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.
Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
Final salary pension scheme
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
30 days annual leave plus public and bank holidays
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional) (Delete if not applicable – LU spot grades/Q grades)
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements.
At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.
TfL is currently unable to provide sponsorship to candidates for this role as the Home Office’s eligibility criteria for sponsorship will not be met. TfL keeps its approach under review in line with changes to UK immigration rules. We are also unable to provide advice or guidance on individual immigration queries and advise candidates to check the Government’s website for further information.
You may be required to undergo a Metropolitan Police NPPV1 (non-police personnel vetting) vetting process.
