It support Work, Jobs in Thanet District (with Salaries)

Support Analyst
Xpert360 LTD —Ramsgate
- £24,000 - £25,000 a year
- Full-time
- Organisational skills
- Agile
- In-person
- Free parking
Quick apply
IT Support Technician
Strode Park Foundation —Herne
- £25,000 a year
- Full-time
- Remote
- Computer literacy
- Computer networking
- In-person
- Free parking
- Flexible schedule
Quick apply
Service Desk Technician
ORBITAL NET LIMITED —Canterbury
- £25,500 - £26,500 a year
- Rotating shift
- Communication skills
Quick apply
Systems Administrator
Get Golfing CIO —Ash
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Communication skills
- Analytics
- Employee discount
Quick apply
IT Service Desk Apprentice
QA Apprenticeships —Dover
- £23,151.50 a year
- Hybrid work
- Microsoft Word
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
IT Infrastructure & Security Technician
Amphenol Martec Career Page —Whitstable
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
2nd Line Support Technician
Primary Technologies (S.E) Ltd —Folkestone
- From £27,000 a year
- Full-time
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
IT Infrastructure & Security Technician
Amphenol Limited Career Page —Whitstable
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
Technical Support Officer (Private Sector Housing)
Dover District Council —Whitfield
- From £26,255 a year
- Full-time
- Databases
- Administrative experience
- Maths
- Health & wellbeing programme
- Annual leave
Quick apply

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Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
Full UK driving licence and own transport (helpful for occasional client visits). Ideally you will have around *1 year's experience in an IT support role* and…
£26,000 - £28,000 a year
Quick apply
2d
IT Support Technician
Strode Park Foundation —Herne
A driving licence is required because the post supports services across the Foundation, and occasional out-of-hours flexibility may be needed.
£25,000 a year
Quick apply

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Support Analyst

Xpert360 LTD
Ramsgate

Quick apply

Job details

Full-time
£24,000 - £25,000 a year

Benefits

Free parking
Casual dress
Private medical insurance

Qualifications

Report writing
Report generation
Stakeholder liaison
Ticket management
Process improvement
IT support
Organisational skills
Software testing
Agile
Communication skills

Full job description

The Support Analyst role is an exciting entry level opportunity where the successful candidate will gain industry experience and knowledge of telecoms billing, and be provided the opportunity to develop their IT and Software skills. Xpert360 is a successful wholesale telecoms billing service provider, with a focus on high standards, continuous improvement and accuracy. We are continually striving to enhance and develop our Cloud Telecoms Billing Platform for our customers and provide the highest levels of service and support. You will initially shadow experienced members of the team carrying out daily operation support tasks, such as monitoring the platform metrics, raising tickets and producing reports. You will learn how to extract data from the platform for ad-hoc reporting requests. As the role progresses you will lead the BAU (Business as Usual) morning meetings, take ownership of processes, issues and investigations and keep the team updated on service status. You will be an essential part of the team, and will aid communication between team members and external clients. Should you show motivation and aptitude you may have the opportunity to progress into more technical aspects of the role.

Key Responsibilities:

Perform regular Platform checks.

Create, Monitor and Resolve Support Tickets.

Create ad-hoc reports using excel for clients.

Suggest process improvements to streamline the role.

Work within an agile software development environment.

Supporting the Platform Development Team through testing.

Contributing to the Platform Roadmap with support enhancements.

Learning Microsoft Transact-SQL to intermediate level.

Expected Competencies:

Self-motivated and determined.

Have a strong desire to learn new skills and develop the role.

Strong organisational and communication skills.

Work as part of a team.

Ability to take ownership and adhere to deadlines.

Proven problem-solving skills.

Intermediate excel skills.

take pride in the smooth day-to-day running of the company.

Job Type: Full-time

Pay: £24,000.00-£25,000.00 per year

Benefits:

Casual dress
Free parking
Private medical insurance

Ability to commute/relocate:

Ramsgate CT12 6FA: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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it support jobs in thanet district

Support Analyst

IT Support Technician

Service Desk Technician

Systems Administrator

IT Service Desk Apprentice

IT Infrastructure & Security Technician

2nd Line Support Technician

IT Infrastructure & Security Technician

Analyst, Enterprise Service Desk

Technical Support Officer (Private Sector Housing)

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