Call center representative Work, Jobs in Thatcham, Brk (with Salaries)

Junior Inbound Sales Representative
OEConnection —Newbury
- Full-time
- CRM software
- Customer service
- Communication skills
Business Development Representative - BRACKNELL HYBRID
Lucas Systems Inc —Bracknell
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
Business Development Representative - BRACKNELL HYBRID
Lucas Systems, Inc. —Bracknell
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Business Development Representative - UK
Fortinet —Reading
- Full-time
- English
- Presentation skills
- IT
7d

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Junior Inbound Sales Representative

OEConnection -
Newbury

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Job details

Full-time

Qualifications

CRM software
Customer service
Business processes
Communication skills

Full job description

Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.

Job Summary

The Inbound Telesales department at our Newbury Office is growing rapidly, and we are looking for fun, outgoing personalities to match the energy within the team. The Telesales Representative is responsible for representing OEC and the manufacturers we work with, taking inbound calls within an assigned territory to sell automotive parts.

Key Responsibilities & Duties

Handle inbound calls to sell automotive parts to trade customers, garages, and bodyshops.
Build strong relationships with existing accounts and identify opportunities for upselling and cross-selling.
Accurately process orders, provide quotes, and advise on product availability and compatibility.
Meet daily, weekly, and monthly sales targets while maintaining high service standards.
Maintain detailed records of customer interactions and sales activity using CRM systems.
Collaborate with internal teams to resolve queries, ensure timely deliveries, and support customer satisfaction.
Stay up to date with product knowledge, promotions, and industry trends.
Contribute to a positive team culture by sharing insights, supporting colleagues, and embracing feedback.

Experience, Skills and Key Competencies

Have at least 1 year of experience in a call center or customer service role, with a proven track record of building and maintaining effective customer relationships.
Automotive parts experience is desirable.
Have exceptional written and verbal communication skills.
Be able to effectively consult with individual customer locations, understanding current business processes, and suggesting efficiency changes.
Have experience with CRM systems, call monitoring tools, and performance dashboards
Have ability to work independently and as part of a team in a target-driven environment
Familiarity with car parts, vehicle systems, or aftermarket catalogues (e.g., TecDoc, MAM) is a plus
Be resilient, organized, and able to manage multiple priorities under pressure.

We have updated our Privacy Policy to comply with the new European Union data protection law. Please note that OEC is a US-based company, as such, your personal information supplied during the job application process may be sent to the US. By applying for this role with one of the companies in the OEC Group, you are consenting to the processing and retention of your personal data in accordance with the company’s data protection policies. Please click here to refer to our Candidate Privacy Policy for more information.

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call center representative jobs in thatcham, brk

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