Solutions manager Work, Jobs in Theale, Brk (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
7d
Call Centre Manager
Bramah Safeguarding CIC —Reading
- £45,000 - £55,000 a year
- Management
- Sales
- Customer service
Quick apply
8d
Zara Reading Customer Experience Deputy Manager
INDITEX —Reading
- Weekend availability
- Customer service
- Analysis skills
- Leadership
Quick apply
13d
Sales Development Coach
MotorEasy —Reading
- £40,000 - £55,000 a year
- Full-time
- Sales
- Mentoring
- Financial services
- Health & wellbeing programme
Quick apply
6d
Buying Manager
John George —Reading
- Full-time
- Microsoft Excel
- ERP systems
- In-person
- Profit sharing
Quick apply
8d
Principal AI Product Manager (External Platforms & Client Solutions)
CloudFactory —Reading
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Software development
- Life insurance
Quick apply
Hotel Manager
Holiday Inn Reading West —Reading
- £35,000 a year
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
11d
Data & Insight Manager
Powerforce —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Python
- Health & wellbeing programme
- Annual leave
Store Manager Designate
Vision Express —Reading
- Microsoft Excel
- Leadership
- School
- Annual leave
- Employee assistance programme
Business Development Manager
Automation Consultants Ltd —Reading
- £40,000 - £55,000 a year
- Sales
- Business development
- AWS
- Flexible schedule
Community Risk and Intelligence Analyst
Fire Service —Calcot
- £39,862 - £45,091 a year
- Annual leave
- Flexible schedule
12d
Technical Delivery Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Azure
- DevOps
- Team management
- Annual leave
- Work from home
Solutions Manager
Acorn —Slough
- Full-time
- Analysis skills
Senior Account Manager
Freestyle TS Ltd —Hook
- £40,000 - £50,000 a year
- Full-time
- Presentation skills
- IT
- In-person
Quick apply
4d
Business Development Manager – IT & Cyber Security
Intouch Tech (UK) —Farnborough
- £30,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Referral programme
Quick apply
Porsche Personal Case Manager
RAC —Reading
- Up to £27,000 a year
- Weekend availability
- Hybrid work
- Microsoft Office
- Free parking
- Annual leave
Workplace Technology Manager
PEXA Group —Thame
- £70,000 - £80,000 a year
- Hybrid work
- Management
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
4d
Key Account Director - FM Services
Samsic UK —Reading
- £80,000 - £145,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation
Quick apply
VodafoneThree - Continuous Improvement Manager
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Management
- IT
Quick apply
6d
Order Manager
Neos Networks —Reading
- Up to £35,000 a year
- Full-time
- Hybrid work

I want to receive the latest job alerts for solutions manager in theale, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
7 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

solutions manager jobs in theale, brk

Contact Centre Liaison Manager

Call Centre Manager

Zara Reading Customer Experience Deputy Manager

Sales Development Coach

Buying Manager

Principal AI Product Manager (External Platforms & Client Solutions)

Hotel Manager

Data & Insight Manager

Store Manager Designate

Business Development Manager

Community Risk and Intelligence Analyst

Technical Delivery Manager