Technical engineer Work, Jobs in Theale (with Salaries)

Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Databases
- Travel
- SharePoint
Infrastructure Engineer (SC Cleared)
CGI —Reading
- Full-time
- Analysis skills
Quick apply
Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
Infrastructure Engineer
Netbuilder —Farnborough
- £40,000 a year
- Full-time
- Maintenance
- Agile
- Linux
Quick apply
UAV Pilot
Evolve Dynamics LTD —Farnham
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
11d
Head of Engineering (Hybrid)
Automation Consultants Ltd —Reading
- £110,000 - £120,000 a year
- Hybrid work
- Computer Science
- AWS
- Team management
- Annual leave
- Flexible schedule
Operational Planning Engineer
Thames Water Utilites —Reading
- £47,680 - £60,000 a year
- Full-time
- Engineering
- Communication skills
7h
Software Tester
AKONI TECHNOLOGIES LTD —Reading
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- APIs
- Communication skills
- Free parking
Quick apply
11d
AOCS Engineer
NewOrbit Space —Reading
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Relocation assistance
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Team management
- Budgeting
- Leadership
- Flexible schedule
Junior Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Azure
- No experience needed
- Windows
Quick apply
Trainee - Electrical Thermographic (Thermal Imaging) Engineer
Red Current —Aldermaston
- Full-time
- Microsoft Word
- Engineering
- Maintenance
- Annual leave
Operational Technology Engineer
AHEAD —Reading
- £70,000 - £80,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Engineering
Kubernetes Specialist
CGI —Reading
- Full-time
- DevOps
- Scripting
- Agile
Quick apply
3rd Line Network Engineer
Communications Solutions UK Ltd —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- Engineering
- Mentoring
- Free parking
Quick apply
Senior HSSE Manager
Steris —Basingstoke
- Full-time
- Continuous improvement
- Training & development
- Leadership
Quick apply
Graduate Software Engineer (Cloud Solutions)
proventeq —Reading
- Hybrid work
- Computer Science
- Bachelor's degree
- Machine learning
IT Engineer
QinetiQ —Farnborough
- £51,975 - £57,750 a year
- Full-time
- Engineering
- Mentoring
- Employee discount
2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- Google Suite
- Continuous improvement
- SharePoint
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Google Suite
Quick apply

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Technical Support Engineer (US hours)

proventeq -
Reading

Apply Now

Job details

Qualifications

Technical troubleshooting
BMC Remedy
Ticket management
SQL querying
Databases
Content creation
Zendesk
Ticket management systems
SharePoint
Agile
Cloud computing
Customer support
Customer interaction
Application support
Communication skills

Full job description

DIGITAL WORK

Proventeq is a Microsoft Solutions for Modern Work and a Microsoft Preferred Content AI Partner with a global customer base in over 25 countries. We are a specialist digital transformation solutions provider, focused on Microsoft 365 and other latest technologies such as AI/Machine Learning. Our customers include UK, USA, UAE, and Australian government departments and enterprises in various domains including space, financial services, engineering, research, legal, manufacturing, and more. Proventeq has headquarters in the UK and offices in Dubai, India, and USA. Despite our global footprint, our nimble team retains a close-knit feel.

We are looking for a dynamic and experienced Technical Support Engineer to support our customers and partners in Europe & mostly the USA. This will involve working hours to coincide with the US business; working from 2 pm to 10 pm.

Location

Reading, UK

Department

Cloud Engineering

Experience required

Key Responsibilities

Providing tech support and maintenance on Proventeq products
Providing tech support on SharePoint Online/M365 migration and adoption related issues
Troubleshooting in customer environments focusing on resolving customer issues
Answering customers/partners related product queries through our support portal
Prioritising your workload based on the criticality of issues and SLAs
Updating customers/partners on the status of support tickets in an effective manner
Creating content in the support knowledge base
Contribute to the customer support organization participating in meetings/training sessions

Required Skills

Good experience supporting .Net/SQL Server based products and custom applications
Strong technical diagnostic and problem-solving skills
Solid customer liaison experience
Expertise in Application support and maintenance Tools such as Zendesk, Remedy
Knowledge of C#/.Net and database technologies (SQL Server/PostgreSQL)
Knowledge of Agile Methodologies and DevOps tools such as Azure DevOps
Proven technical diagnostic and problem-solving skills

Good To Have Skills

Good knowledge of SharePoint/M365 (Configuration and Administration)
Experience in SharePoint support - an added advantage
Advanced SQL skills such as performance analysis, etc.
Experience of Extract, Transform and Load type solutions

Softer skills will include enthusiasm, the desire to be the best at what you do, to leave the customer smiling, and become a ‘go to’ person! You’ll need excellent communication skills, personal organization, and decision-making skills, be able to prioritize and manage expectations.

If you are UK-based and interested in working a late shift to cover the business hours in America, then this may be the job for you. You will work on a hybrid basis from home but must be able to travel to the Reading office when required for meetings.

Apply Now

Refine Your Search

technical engineer jobs in theale

Technical Support Engineer (US hours)

Infrastructure Engineer (SC Cleared)

Technical Support Engineer

Infrastructure Engineer

UAV Pilot

Head of Engineering (Hybrid)

Operational Planning Engineer

Software Tester

AOCS Engineer

Senior Director, Information Technology EMEA

Junior Support Engineer

Trainee - Electrical Thermographic (Thermal Imaging) Engineer

Operational Technology Engineer

Kubernetes Specialist

3rd Line Network Engineer

Senior HSSE Manager

Graduate Software Engineer (Cloud Solutions)

IT Engineer

2nd Line IT Support Engineer

1st/2nd Line IT Support Engineer - Farnborough

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Location

Reading, UK

Department

Cloud Engineering

Experience required

Key Responsibilities

Required Skills

Good To Have Skills

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