Account specialist Work, Jobs in Thornbury, Bst (with Salaries)

Housing Income Officer
Bromford —South Gloucestershire
- £34,035.77 a year
- Hybrid work
- Employee assistance programme
- Sick pay
6d
Member Support Specialist – Nights & Weekends
Bond OpCo, LLC —Trellech
- 8 hour shift
- Continuous improvement
- Data entry
- In-person
- Annual leave
- Flexible schedule
Finance and Operations Administrator
GENMED ENTERPRISES LTD —Cardiff
- £28,000 a year
- Full-time
- Microsoft Excel
- Sales
- ERP systems
- Free parking
Quick apply
Revenue Assistant
Burges Salmon —Bristol
- Organisational skills
- Communication skills
13d
Senior SSAS Specialist
Hartley Pensions —Bristol
- £33,207.02 - £42,068.84 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
Quick apply
6d
Trainee Paraplanner
Churchill Investments PLC —Winscombe
- £28,000 - £32,000 a year
- Full-time
- English
- Analysis skills
- Mentoring
- Free parking
Quick apply
3d
Internal Business Development Executive
Olra Recruitment Solutions —Almondsbury
- £29,000 - £31,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
Quick apply
6d
Risk Assessor - Internal Only
HSL Compliance Limited —Ross-on-Wye
- Full-time
- Travel
- Communication skills
- Annual leave
- Sick pay
Quick apply
Head of Customer Service
Ecotricity —Stroud
- Full-time
- Hybrid work
- Customer service
- Leadership
- Free parking
- Employee discount
Quick apply
8d
Account Handler
Sutton Specialist Risks —Bristol
- From £27,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Work from home
Quick apply
Telecoms Technical Specialist - Sites
National Grid Electricity Distribution —Bristol
- £63,949 a year
- Hybrid work
- Travel
- Free parking
- Annual leave
Quick apply
9d
Commercial Account Handler
Howden Group Holdings —Bath
- Full-time
- Hybrid work
- Employee discount
Part-Time Quantity Surveyor / Estimator (Commercial & Procurement)
Green Play Project —Patchway
- £45,000 - £60,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- In-person
- Free parking
- Work from home
Quick apply
Land Rights and Consents Specialist
National Grid Electricity Distribution —Gloucester
- £55,835 a year
- Negotiation
- Free parking
- Annual leave
Quick apply
22h
Regional Sales Manager
Cross Rental Services Group —Bristol
Quick apply
Business Development Manager
SIG Plc —Bristol
- Business development
- Employee discount
- Life insurance
Paralegal
Thrings —Bristol
- No degree
- IT
- Communication skills
- Life insurance
5d
Retail Project Manager
Intoheat LTD —Thornbury
- Up to £60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Project management
Quick apply
10d
Regional Scheduling Team Leader
HSL Compliance Limited —Ross-on-Wye
- £28,000 - £32,000 a year
- Communication skills
- Time management
- Annual leave
- Sick pay
Quick apply
Researcher, Landmark Series NHU
BBCSTUDIOS —Bristol
- Up to £38,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Annual leave
2d

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Housing Income Officer

Bromford -
South Gloucestershire

Apply Now

Job details

Permanent
£34,035.77 a year
6 days ago

Benefits

Company pension
Employee assistance programme
Sick pay

Qualifications

Driving Licence

Full job description

Location South Gloucestershire

Published

7 days ago

Closing

in 8 days

This is a permanent, full time vacancy.

About the role

Contract: Permanent, Full-time
Workstyle: Roaming - a mix of homeworking, office, and customer home visits
Operational base: South Gloucestershire, including Bristol
Closing date: Thursday 16 July 2026

Are you an experienced income specialist ready to hit the ground running?

We’re looking for someone who knows the ropes when it comes to income recovery, tenancy sustainment, and supporting customers through complex financial challenges. If you’re confident in your knowledge of housing law, benefits, and court processes — and you’re passionate about making a difference — this could be the role for you.

At Bromford, we believe in homes that enable people to thrive. As an income management officer, you’ll be a key part of that mission — supporting customers to manage their rent, maximise their income, and stay securely housed.

What you’ll be doing:

Managing a defined patch of customer accounts, with a focus on early intervention and sustainable outcomes
Providing tailored advice on benefits, budgeting, and income maximisation
Taking proactive steps to recover rent arrears and meet performance targets
Preparing and presenting cases in court, with confidence in legal processes and documentation
Using data and insight to inform your approach and continuously improve results
Working closely with colleagues across housing, support, and external agencies
Supporting vulnerable customers with empathy and professionalism, even in challenging situations

What we’re looking for:

Proven experience in income recovery or tenancy sustainment within social housing
A confident communicator who can work autonomously and solve problems effectively, using tenacity, a fair but firm approach, and empathy
Someone who’s target-driven but always customer-focused
A self-starter who thrives in a fast-paced, mobile role
Knowledge of welfare benefits, housing legislation, and court procedures
Comfortable using housing systems and Microsoft tools, with a strong eye for detail and data accuracy
A full UK driving licence is essential, as this is a roaming role involving home working, office, and home visits
Able to complete an enhanced DBS check

You'll need the confidence to make sound decisions, manage challenging conversations, and support customers to improve their financial wellbeing.

Closing Date: Thursday 16 2026. Interviews will take place at our office in Chipping Sodbury.

Please note: Depending on the volume of applications we receive, we may close this advert earlier than the stated closing date. We encourage you to apply as soon as possible to avoid disappointment.

What we offer

Flexible and hybrid working; many roles support working across our main locations and home

Performance related pay based on shared success

A choice of pension schemes with employer contributions of up to 10%

Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family

Generous holiday, occupational sick pay and paid family leave

Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more

Attractive career development opportunities

About us

We’re Bromford Flagship LiveWest (BFL), a place-based affordable housing provider supporting almost 300,000 customers across the southwest, central and east of England.

Our purpose is simple and honest: we invest in homes and relationships so that people can thrive. As the UK’s largest provider of new affordable homes, we deliver over 3,000 new homes each year—helping to meet growing demand and build stronger communities.

Why our work matters
The need for safe, affordable housing has never been greater. Rising costs, growing inequality and increasing homelessness are making it harder for people to buy or rent a home. Strong housing associations like BFL play a vital role in providing quality homes and creating opportunities for a better future.

Through place-based working, our teams build progress from the ground up. You’ll find us at the heart of the communities we serve—strengthening neighbourhood relationships, responding quickly to changing needs and planning for the long term.

We’re also a place where people can grow. We give our colleagues the tools and opportunities to build meaningful careers, develop future-ready skills and perform at their best, all within a supportive and inclusive culture guided by our values.

We’re a place for people determined to make a difference.

Bromford Flagship LiveWest. A place to make your own.

Our commitment to equality, diversity and inclusion

We’re proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive.

We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.

We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community.

Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.

Apply Now

Refine Your Search

account specialist jobs in thornbury, bst

Housing Income Officer

Member Support Specialist – Nights & Weekends

Finance and Operations Administrator

Revenue Assistant

Senior SSAS Specialist

Trainee Paraplanner

Internal Business Development Executive

Risk Assessor - Internal Only

Head of Customer Service

Account Handler

Telecoms Technical Specialist - Sites

Commercial Account Handler

Part-Time Quantity Surveyor / Estimator (Commercial & Procurement)

Land Rights and Consents Specialist

Regional Sales Manager

Business Development Manager

Paralegal

Retail Project Manager

Regional Scheduling Team Leader

Researcher, Landmark Series NHU

I want to receive the latest job alerts for account specialist in thornbury, bst

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