3rd line support analyst Work, Jobs in Thornton Cleveleys (with Salaries)

IT Service Desk Analyst
Key Group —Preston
- Full-time
- Agile
12d
3rd Line Support Analyst
Chubb Fire & Security —Shadsworth with Whitebirk
- £40,000 - £50,000 a year
- Full-time
- Azure
- Free parking
- Employee discount
Quick apply
6d

More jobs to discover

Find similar jobs that you might be interested in.

IT Service Desk Analyst
Key Group —Preston
Assist with onboarding new starters and managing system access. ITIL Foundation qualification or equivalent experience.
12d
3rd Line Support Analyst
Chubb Fire & Security —Shadsworth with Whitebirk
Telephony or contact centre platform support experience. Support cyber security, compliance, and audit activities in line with company policies, GDPR, SOX, ISO…
£40,000 - £50,000 a year
Quick apply
6d

I want to receive the latest job alerts for 3rd line support analyst in thornton cleveleys

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

3rd line support analyst jobs near thornton cleveleys

IT Support jobs in Preston

Remote Customer Support jobs in London

It Support jobs in Hatfield

It Support jobs in Peterborough

Student Support Officer jobs in London

It Support jobs in Oxford

Nhs Support Worker jobs in Sheffield

It Support jobs in Braintree

Support Worker jobs in Portsmouth

Family Support Worker jobs in Sheffield

3rd Line Support Engineer jobs in Reading

Structural Engineer jobs in London

IT Service Desk Analyst

Key Group -
Preston

Apply Now

Job details

Full-time
12 days ago

Benefits

Company pension
Paid volunteer time

Qualifications

Microsoft Windows Server
Technical troubleshooting
ITIL Certification
User account management
Technical support incident logging
Agile
Customer support
Customer interaction
IT incident logging
Help desk

Full job description

We believe that helping people unlock a better retirement starts with helping everyone in our organisation unlock their true potential, and thrive.

To do that, we’re mindful of staying true to the values that make us who we are, and proud of what we do.

Are you a tech-savvy problem solver with a passion for customer service? Join Key Group, a market-leading financial services company, as an IT Service Desk Analyst and be part of a dynamic IT team that keeps our business running smoothly.

Why Join Key Group?

Key Group has been helping people unlock a better retirement since 1998. As one of the UK’s leading later-life lending specialists, we provide expert advice and innovative solutions to help customers make the most of their retirement.

Our people are at the heart of what we do, and we foster a collaborative and supportive culture where you can develop your skills and grow your career.

What You'll Do:

Provide 1st and 2nd line IT support via phone, email, and face-to-face interactions.
Log and track IT issues, ensuring colleagues receive timely updates.
Troubleshoot and resolve technical problems efficiently across various systems.
Collaborate with 3rd line support and external suppliers when needed.
Assist with onboarding new starters and managing system access.
Ensure IT security and confidentiality are upheld at all times.

What We're Looking For:

Strong customer service skills with excellent communication.
Experience in Windows Server, Active Directory, MS Office, D365, remote support tools, and more.
ITIL Foundation qualification or equivalent experience.
Ability to work in a fast-paced, agile environment.

Some of our benefits:

23 days holiday + bank holidays (rising with service)
Additional holiday purchase scheme
1 Well-being Day
1 Charity Day
Tier 1 pension (5% Employee, 8% Employer)
Simply Health & Life Assurance
A supportive and innovative workplace where you can thrive

If you're ready to take the next step in your IT career, apply now and be part of a team that values innovation, collaboration, and career growth!

Apply Now

Refine Your Search

3rd line support analyst jobs in thornton cleveleys

IT Service Desk Analyst