Motor vehicle service advisors Work, Jobs in Thurlow, Sfk (with Salaries)

Service Advisor
Vindis Group —Bury St. Edmunds
- £29,798.60 a year
- Customer service
- Driving
- Employee assistance programme
4d
Lexus Service Advisor
Steven Eagell Limited —Cambridge
- £28,000 - £35,000 a year
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
3d
Service Manager - Donalds Bury St Edmunds
Donalds Group —Bury St. Edmunds
- Full-time
- Management
- Customer service
- Mechanical knowledge
- Free parking
- Health & wellbeing programme
Quick apply
10d
Service Advisor
Lookers —Bishop's Stortford
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
10d

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Lexus Service Advisor
Steven Eagell Limited —Cambridge
Deliver exceptional aftersales customer care, building rapport to understand needs and guide customers to the right products and services.
£28,000 - £35,000 a year
Quick apply
3d

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motor vehicle service advisors jobs near thurlow, sfk

Service Advisor

Vindis Group -
Bury St. Edmunds

Apply Now

Job details

£29,798.60 a year
4 days ago

Benefits

Employee assistance programme
Car scheme

Qualifications

Driving Licence
Customer service
Driving

Full job description

A Little Bit About Us:

The Vindis Group is seeking to appoint an Service Advisor to join its team.

As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people.

Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently whether individually, or by supporting a team environment.

In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UKs National Learning Centre.

How we support our #Exceptional People:

All team members are provided with access to the following:

Birthday Leave
An Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices.
A Life Assurance policy, at no cost to yourself.
24/7 access to our Employee Assistance Programme. This is in conjunction with our #SpeakAware campaign, which focuses on employee wellbeing and positive mental health.

Key Role Responsibilities:

As a Service Advisor, you will be an integral member of the Aftersales Team. Your key responsibilities will include:

Delivering upon the Service Core Process and Vindis Aftersales Experience as per the training, guidance and expectations given.
Demonstrating alignment with, and engagement in, a robust customer communication strategy.
Maintaining electronic records in a complete and accurate manner.
Developing effective working relationships with the Workshop Team and ensure that the flow of information from the initial front-of-house experience is timely, accurate, clear and consultative.
Being integral in contributing to the delivery of a quality culture that is focused upon first time fixes.
Effectively utilising the tools and resources available to you to become a specialist in your area.

Prerequisites:

Customer-facing experience preferable
Full UK driving licence required
Previous motor industry experience preferable

This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation.

We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.

Apply Now

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Service Manager - Donalds Bury St Edmunds

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