Patient care coordinator Work, Jobs in Thurlow, Sfk (with Salaries)

Customer Care Coordinator
Public Library of Science —Cambridge
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Front of House Coordinator
Hestia Clinic —Bury St. Edmunds
- £24,000 - £32,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Employee discount
Quick apply
3d
Administrative Coordinator
Cyted Health —Cambridge
- £28,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Life insurance
12d
Administration Assistant
PrimaryCareCareers —Bury St. Edmunds
- £12.71 an hour
- Monday to Friday
- Customer service
- Computer literacy
- GP surgery experience
- Annual leave
9d
Customer Service Administrator
Global Service Group —Cambridge
- £28,500 a year
- Full-time
- In-person
- Communication skills
- Nursing
- Free parking
Quick apply
3d
Qualfied Dental Nurse/ Treatment Coordinator
Bupa Dental Care —Halstead
- Employee assistance programme
- Employee discount
Quick apply
Social Prescribing Link Worker
Cambridge City PCN —Cambridge
- £27,000 - £29,000 a year
- Part-time
- Word processing
- Travel
- IT
Quick apply
2d
Dispenser
PrimaryCareCareers —Bury St. Edmunds
- £14 an hour
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
6d
Home Care Assistant (Domiciliary Care)
Kingsley Home Care —Bury St. Edmunds
- £15 an hour
- Part-time
- No experience needed
- Driving
- Communication skills
- Paid training
- Employee assistance programme
GP Telephone & Video Consultations £650
Locum GNC —Cambridge
- £650 a week
- Remote
Workplace Coordinator
ISS Facility Services —Cambridge
- Customer service
- Communication skills
Quick apply
Senior Mental Health Practitioner
Essex Partnership University NHS Foundation Trust —Chelmsford
- £39,959 - £48,117 a year
- Full-time
- Relocation assistance
- Employee discount
15h
Principal Psychologist - Complications of Excessive Weight
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £57,528 - £64,750 a year
- Part-time
7d
Community Physiotherapist- Cambridgeshire & West Suffolk
The Caring Physio —Cambridge
- £41 an hour
- Part-time
- Travel
Quick apply
Specialty Doctor in Forensic Psychiatry
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- Full-time
- University
1d
PLVE Dentist
Alliance Dental Care LTD —Bishop's Stortford
- Full-time
- Anatomy knowledge
- CAD
- Bachelor's degree
Quick apply
Specialist Orthodontist
PrimaryCareCareers —Colchester
- Patient care
- Communication skills
Activity Coordinator - Part Time 20hrs
Cygnet —Colchester
- £14.50 - £14.80 an hour
- Part-time
- Employee assistance programme
- Employee discount
9d

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patient care coordinator jobs near thurlow, sfk

Customer Care Coordinator

Public Library of Science -
Cambridge

Apply Now

Job details

£24,000 - £26,000 a year

Benefits

Company pension
Private medical insurance
Paid volunteer time

Qualifications

CRM software
Customer service
Salesforce
Continuous improvement
Customer support
Communication skills
Time management

Full job description

This position is anticipated to be a short-term, and not expected to exceed April 30, 2028.

This position is fully remote/home based. Applications will be accepted from candidates based in the UK

Role Summary

The Customer Care division is committed to representing PLOS by delivering exceptional customer service through problem ownership, proactive engagement, integrity, and accountability that supports continuous organizational improvement. As the Customer Care Coordinator, you are part of an impactful international team that serves as the conduit connecting PLOS to our primary audience and delivering exceptional service to our customers. You are patient, empathetic, passionately communicative, and understand the value of effective communication skills.

In your role, you will be the primary point of customer contact, providing guidance, answering questions, and resolving any emerging problems that our customers might face with accuracy and efficiency. You develop perpetual value by nurturing relationships through successful professional engagements that provide timely solutions and meaningful customer experiences.

As the Customer Care Coordinator, you are a confident and highly organized individual with superior business communications skills, motivated by a culture of continuous improvement. You are a natural team player, with the ability to collaborate effectively across teams and hold yourself accountable for meeting competing deadlines in a fast-paced environment.

You will report to the Customer Care Suite Manager, and work as part of the Publishing Operations team to maintain unfettered communication channels, and uphold excellent customer experience, especially for but not limited to authors, editors, and reviewers. You will adhere to response time benchmarks to protect brand integrity and ensure timeliness and quality of resolution and experience.

Responsibilities

Customer Service

Manage high volume of incoming queries
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customers through open and interactive communication
Provide accurate, valid and complete information
Meet established team targets
Handle customer complaints, provide appropriate solutions and alternatives within defined time parameters; follow up to ensure resolution
Accurately track customer interactions to inform data analysis and evaluations
Follow communication procedures and guidelines
Take the extra mile to engage customers

Teamwork

Filter customer queries to appropriate stakeholders and manage follow through and resolution.
Provide coverage for colleagues as necessary.

Knowledge and Skills

Proven customer support experience or experience as a customer service representative
Strong professional communication skills and active listening
Excellent time-management skills
Focus on quality and attention to detail
Familiarity with CRM systems and practices (Salesforce Prefered)

Qualifications

At least two years of Customer Service experience
Excellent writing skills
Salesforce experience
Previous experience working in Publishing
Previous experience working in a remote environment

Physical Requirements and Work Environment

Prolonged periods stationary at a desk and working on a computer.
Some national and international travel may be required.
Some flexibility to work across time zones.

The base salary range we've established for these positions is £24,000- £26,000. PLOS also offers a comprehensive benefits package summarized below.

UK:

Private medical insurance
Life assurance
Income protection
Personal accident insurance
Pension with up to 10% employer match
25 days holidays, market competitive Maternity and Paternity leave
Birthday and three winter holidays days off
2 days paid time off for volunteering per year
Fully remote work environment with stipend on joining for home office

About PLOS

Building on a strong legacy of pioneering innovation, PLOS continues to be a catalyst in open science, reimagining models to meet open science principles, removing barriers and promoting inclusion in knowledge creation and sharing, and publishing research outputs that enable everyone to learn from, reuse and build upon scientific knowledge.

Our work is supported by a highly skilled global in-house team, partnerships with local scholarly organizations, and the valued contributions of a diverse, international community of scientific researchers.

We're committed to equal opportunity

We're working to create a more equitable system of scientific knowledge and understanding. Removing barriers to inclusion and facilitating broad participation of voices is core to our success, inside and out.

Beyond accepting distinct perspectives, we seek and support divergent backgrounds among our staff because we know differences strengthen our teams, our work, and our communities. We strongly encourage applicants of all identities to join us as we work towards a future where science is open to all, for all.

Visit plos.org/careers to learn more.

To learn more about how PLOS protects your privacy, see our Employee Privacy Notice.

Apply Now

Refine Your Search

patient care coordinator jobs in thurlow, sfk

Customer Care Coordinator

Front of House Coordinator

Administrative Coordinator

Administration Assistant

Customer Service Administrator

Qualfied Dental Nurse/ Treatment Coordinator

Social Prescribing Link Worker

Dispenser

Home Care Assistant (Domiciliary Care)

GP Telephone & Video Consultations £650

Workplace Coordinator

Senior Mental Health Practitioner

Principal Psychologist - Complications of Excessive Weight

Community Physiotherapist- Cambridgeshire & West Suffolk

Specialty Doctor in Forensic Psychiatry

PLVE Dentist

Specialist Orthodontist

Activity Coordinator - Part Time 20hrs

More jobs to discover

I want to receive the latest job alerts for patient care coordinator in thurlow, sfk

Explore jobs in more locations

This position is anticipated to be a short-term, and not expected to exceed April 30, 2028.

Role Summary

Responsibilities

Knowledge and Skills

Qualifications

Physical Requirements and Work Environment

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