Senior analyst Work, Jobs in Thurmaston, Lec (with Salaries)

Senior Technical Support Analyst
NEXT —Leicester
- From £37,816 a year
- Full-time
- Scripting
- Communication skills
- Time management
- Free parking
- Employee discount
9h
Senior Analyst - Product Analytics
Dunelm —Leicester
- SQL
- Analysis skills
- JavaScript
1d
Data Analyst
NEXT —Leicester
- From £33,000 a year
- Full-time
- SQL
- Communication skills
- Free parking
- Employee discount
9h
Senior Data Analyst
Hastings Direct —Leicester
- Full-time
- SQL
- Python
Finance Analyst
Blue Light Card —Leicester
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Free parking
- Annual leave
7d
HR Data and Reporting Analyst
The Progeny Group Limited —Nottingham
- Hybrid work
- Microsoft Excel
- Analysis skills
- Continuous improvement
Quick apply
Senior TechOps Generalist
Octopus Energy Group —Leicester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Senior Developer
NEXT —Leicester
- £51,400 - £59,400 a year
- Full-time
- Azure
- English
- SQL
- Free parking
- Employee discount
9d
Senior Treasury Analyst
Cromwell —Leicester
- Full-time
- Microsoft Excel
- Analysis skills
- Power tools
Developer / Senior Developer
NEXT —Leicester
- £42,100 - £55,400 a year
- Full-time
- Azure
- English
- SQL
- Free parking
- Employee discount
Senior Pricing & Costing Analyst
Yü Group —Nottingham
- £40,000 - £50,000 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Pricing Analyst
Hastings Direct —Leicester
- Full-time
- SQL
- Mentoring
- Python
Product Group Manager
NEXT —Leicester
- From £78,600 a year
- Full-time
- Management
- Contracts
- Software development
- Free parking
- Employee discount
9d
Demand Forecaster
Mi Hub Ltd —Derby
- From £33,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Maths
- Free parking
- Health & wellbeing programme
Quick apply
6d
Senior Performance Analyst England Netball
Loughborough University —Loughborough
- £35,608 a year
- Full-time
- Hybrid work
- Analysis skills
- University
- Communication skills
9d
Senior Margin Optimisation Analyst
RS Group —Corby
- Hybrid work
- Microsoft Excel
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
Payroll Testing Analyst - 12m FTC
Entain —Nottingham
- £35,000 - £50,000 a month
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- AI
- Annual leave
6d
Service Desk & Operations Manager
ProvisionIT —Leicester
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Accounting
- QuickBooks
- Communication skills
- Annual leave
- Work from home
Quick apply
Senior Technical Support Analyst
Perceptive —Nottingham
- Full-time
- Customer service
- English
- SQL
HR Data Analyst
GXO Logistics —Northampton
- Up to £45,000 a year
- Full-time
- Microsoft Excel
- Presentation skills
- Annual leave
- Employee assistance programme

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Senior Technical Support Analyst

NEXT -
Leicester

Apply Now

Job details

Full-time
From £37,816 a year
9 hours ago

Benefits

Free parking
Discounted gym membership
Employee discount
On-site parking

Qualifications

Information security
Scripting
ServiceNow
Problem management
Communication skills
PowerShell
Active Directory
Time management

Full job description

We're looking for a Senior Technical Support Analyst to join our Online Credit & Payments team, based from the NEXT Head Office in Leicestershire!

The Role:

As a Senior Technical Support Analyst, you’ll play a pivotal role in keeping NEXT’s core IT systems running smoothly and efficiently. Acting as a trusted expert, you’ll tackle complex technical issues, collaborate directly with internal teams and third-party partners, and keep key stakeholders informed every step of the way.

You won't just react to problems—you’ll look ahead to prevent them, improving our processes and sharing your knowledge to help the wider team grow. Whether you’re guiding junior colleagues or supporting major business events, NEXT will provide you with the resources and environment you need to perform at your best.

What You’ll Take On:

Take ownership of complex technical incidents from first report to resolution, getting to the true root cause to prevent recurring issues.
Work alongside internal user groups, cross-functional IT teams, and external vendors to coordinate seamless troubleshooting and keep everyone up to date.
Perform routine system monitoring , health checks, and essential daily administrative tasks to maintain overall operational stability.
Mentor and upskill junior analysts through daily guidance, technical training, and supportive peer reviews.
Create clear, high-quality technical documentation and troubleshooting guides for the team's knowledge base.
Spot opportunities to streamline existing support workflows , proposing practical solutions that enhance the overall user experience.
Handle sensitive or escalated issues with empathy and professionalism , ensuring positive outcomes even during busy periods.

What You’ll Bring:

A logical, analytical approach to problem-solving and a genuine drive to learn and adapt.
Strong organisation and time-management skills , with the ability to prioritise busy workloads and stay calm under pressure.
Great communication skills , enabling you to translate technical detail clearly for both technical and non-technical stakeholders.
Proven experience with Active Directory, system log analysis, monitoring platforms (such as Grafana, Dynatrace, or ELK), and Service Now.
A collaborative mindset and a passion for supporting others , helping junior team members build their skills and confidence.
Familiarity with change and problem management processes , alongside a solid commitment to information security standards. (Scripting skills in PowerShell or Batch files are a great bonus!)

If you have the technical expertise and a collaborative mindset to strengthen the systems our colleagues rely on, we would love to see your application.

#LI-NI1
#LI-Hybrid

25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
Company performance based bonus
Sharesave scheme
On-site Nursery available; OFSTED outstanding in all areas
10% off most partner brands & up to 15% off Branded Beauty
Early VIP access to sale stock
Access to fantastic discounts at our Staff Shops
Restaurants with great food at amazing prices
Access a digital GP and other free health and wellbeing services
Free on-site parking
Financial Wellbeing - Save, track and enhance your financial wellbeing
Apprenticeship - Grow and develop on the job whilst gaining a qualification
Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
Support Networks - Access to Network Groups to empower and celebrate each other

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.

You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!

Apply Now

Refine Your Search

senior analyst jobs in thurmaston, lec

Senior Technical Support Analyst

Senior Analyst - Product Analytics

Data Analyst

Senior Data Analyst

Finance Analyst

HR Data and Reporting Analyst

Senior TechOps Generalist

Senior Developer

Senior Treasury Analyst

Developer / Senior Developer

Senior Pricing & Costing Analyst

Senior Pricing Analyst

Product Group Manager

Demand Forecaster

Senior Performance Analyst England Netball

Senior Margin Optimisation Analyst

Payroll Testing Analyst - 12m FTC

Service Desk & Operations Manager

Senior Technical Support Analyst

HR Data Analyst

I want to receive the latest job alerts for senior analyst in thurmaston, lec

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