Hotel & accommodations guest services staff Work, Jobs in Tipps Cross, Ess (with Salaries)

Night Concierge
Covent Garden Hotel - Concierge —London
- £14.50 - £15.50 an hour
- Full-time
- Hospitality
- Bar
- Cooking
- Language training provided
- Employee discount
Quick apply
Night Reception Team Member - Part Time
Travelodge —London
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
13d
Night Concierge
Four Seasons —London
- £47,500 a year
- Full-time
- Hotel
- Restaurant experience
- Communication skills
- Employee discount
- Life insurance
Front Desk Manager – Corporate Guest Services
Rapport —London
- £45,000 a year
- Full-time
- Organisational skills
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Guest Services Agent
The Standard Hotel —London
- £13.24 an hour
- Full-time
- Hospitality
- Hotel
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
Reception Team Member - Part Time
Travelodge —Brentwood
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
3d
Luggage Porter - Part-time
Hilton —London
- £13.79 an hour
- Part-time
- Hotel
- Employee stock purchase plan
- Annual leave
Guest Service Executive – Part-Time (Fri - Sun or Sat - Mon)
City Apartments Ltd —London
- From £104 a day
- 8 hour shift
- Spanish
- In-person
- Referral programme
Quick apply
11d
Concierge (Casual Hours)
Chelsea Bridge Wharf RTM Company Limited —London
- £16 - £17 an hour
- Part-time
- Customer service
- Communication skills
Quick apply
Hotel Porter
Hazlitt's Hotels —London
- £14.10 an hour
- Nights as needed
- Bilingual
- Hospitality
- Hotel
- Annual leave
- Employee discount
Quick apply
3d
Front Office Team Member (Camden Lock)
Holiday Inn London Camden Lock —London
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Referral programme
Quick apply
Team Member
easyHotel —London
- £12.30 an hour
- Part-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4d
Front Office Team Member (Part-Time) – Camden Lock
Holiday Inn London Camden Lock —London
- Part-time
- Hospitality
- Customer service
- Hotel
- Referral programme
Quick apply
11d
Hotel Team Member - Part Time
Travelodge —London
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
Front Office Opportunities at Hyatt London Hotels
Hyatt Regency London - The Churchill —London
- Full-time
- Hotel
- Front desk
- Resort
- Employee assistance programme
Night Receptionist (W/M)
Vendôm Talents —London
- Night shift
- Customer service
- English
- Microsoft Office
5d
Concierge
Hilton —London
- £13.27 an hour
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
6d
Casual Guest Arrival Expert - London Marriott Hotel Canary Wharf
Marriott International, Inc —London
- £14.42 an hour
- Full-time
- Hotel
- Resort
1d
Night Concierge
Portico Corporate Reception Management —London
- £35,334 a year
- Full-time
- Hotel
- Annual leave
- Life insurance
Quick apply
Day Concierge - Luxury residential
POD Management Ltd —London
- £33,000 a year
- Full-time
- Bilingual
- Hospitality
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply

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Night Concierge

Covent Garden Hotel - Concierge -
London

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Job details

Full-time
£14.50 - £15.50 an hour

Benefits

Cycle to work scheme
Season ticket loan
Language training provided
Discounted gym membership
Employee discount
Paid volunteer time
Referral programme

Qualifications

Hospitality
Food management
Cooking
English
Hotel experience

Full job description

Join our vibrant team at Covent Garden Hotel as a Night Concierge, where every night brings new opportunities to exceed guest expectations and make their stay truly memorable. As part of the renowned Firmdale Hotels family, we pride ourselves on providing exceptional service in the heart of London.

As a Night Concierge, you'll play a pivotal role in ensuring the smooth operation of our concierge desk during evening hours. From warmly welcoming guests to assisting with luggage and facilitating seamless check-ins and check-outs, you'll be the reassuring presence that ensures our guests feel attended to and cared for throughout their stay.

Responsibilities:

Manage the concierge desk independently during evening shifts, maintaining the highest standards of service excellence.
Greet and assist guests upon arrival, providing personalised attention and anticipating their needs.
Handle incoming calls efficiently and courteously, providing information and assistance as required.
Assist guests with luggage, ensuring their belongings are safely transported to their rooms.
Respond promptly to guest requests and inquiries, demonstrating a proactive and accommodating attitude.
Collaborate closely with other team members to ensure a cohesive and supportive work environment.
Uphold the hotel's standards of presentation and professionalism at all times, embodying warmth and attention to detail.
Maintain a thorough knowledge of hotel facilities, services, and local attractions to enhance the guest experience.
Adhere to security procedures and protocols to ensure the safety and well-being of guests and colleagues.

What you Need:

A genuine passion for delivering exceptional customer service and creating memorable guest experiences.
Strong teamwork skills, with a willingness to collaborate and support colleagues.
Impeccable personal presentation and a warm, engaging demeanour.
Attention to detail and a proactive approach to problem solving.
Enthusiasm for working in a dynamic hospitality environment, with a flexible attitude towards shift patterns.
Previous experience in a similar role or hospitality setting is advantageous but not essential.

What We Offer:

Competitive hourly rate of £14.50 - £15.50 inclusive of service charge.
Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
Discounted cinema tickets, gym membership, travel, retailers and restaurants
Complimentary meals on shift
Referral bonus scheme for recommending top talent
Flexible scheduling without split shifts
Dry cleaning service for work attire and discounted personal dry cleaning
Enhanced holiday allowance based on length of service
Season ticket loan for convenient commuting
Ongoing training, professional development, and fully funded English lessons
Regular social events, team activities, and fitness sessions
Benefits like cycle to work scheme and annual long service awards
One allocated paid day per year for volunteering work
Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

Proud winners of The Times Best Places to Work for both 2024 and 2025
The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
Manager of the Year – Helle Jensen – Cateys 2024
Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025
Dorset Square Hotel – AA Breakfast Award 2025
Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024
Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
Whitby Hotel, Crosby Street and Warren Street - Michelin keys
Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/s/

If you are passionate about hospitality and delivering exceptional guest experiences, we would love to hear from you. Join Firmdale Hotels and be part of something extraordinary.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

INDFOH

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Refine Your Search

hotel & accommodations guest services staff jobs in tipps cross, ess

Night Concierge

Night Reception Team Member - Part Time

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Concierge

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Night Concierge

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I want to receive the latest job alerts for hotel & accommodations guest services staff in tipps cross, ess

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