ESG Tech Serv Ltd is looking for an experienced Commercial Catering Field Service Engineer to join our growing service team, covering Carlisle and the south of Scotland.
We specialise in the maintenance, repair and support of commercial catering equipment for a wide range of customers. This role will focus on commercial electric catering equipment only — no gas work required.
This is an excellent opportunity for an engineer with strong electrical or mechanical experience who enjoys fault finding, working independently, and delivering high standards of customer service in a field-based role.
Position Overview
As a Commercial Catering Field Service Engineer, you will be responsible for carrying out planned preventative maintenance, diagnosing faults, and completing repairs on a range of commercial catering equipment.
You will work directly with customers on-site, ensuring equipment is maintained safely, efficiently and to a high professional standard. The ideal candidate will be reliable, technically capable, organised, and comfortable managing their own workload while representing the company professionally.
Key Responsibilities
- Carry out planned maintenance on commercial catering equipment.
- Attend breakdowns and complete fault finding and repairs.
- Work on commercial electric catering equipment, including specialist equipment.
- Diagnose electrical and mechanical faults efficiently and accurately.
- Ensure all work is completed safely and in line with company procedures.
- Maintain accurate service records and job reports.
- Provide a professional and helpful service to customers.
- Manage daily workload and travel between customer sites.
- Communicate effectively with service coordinators, customers and other engineers.
- Take part in OEM and in-house training to continue developing technical skills.
Essential Requirements
- Previous experience in an engineering, field service, electrical or mechanical role.
- Strong fault-finding skills.
- Electrical experience or mechanical experience.
- Full UK driving licence.
- Ability to work independently and manage time effectively.
- Good communication and customer service skills.
- Professional, reliable and safety-conscious approach.
Desirable but Not Essential
- F-Gas refrigeration qualification or refrigeration experience.
- Previous experience working on commercial catering equipment.
- Experience in a mobile field service role.
- Knowledge of planned preventative maintenance systems.
Benefits
- Company pension.
- Company van.
- Uniform provided.
- Door-to-door travel paid.
- Overtime available.
- OEM manufacturer training.
- In-house training on specialist equipment.
- Long-term career development.
- Supportive service team and call centre.
- Opportunity to develop skills across commercial catering and specialist equipment.
Candidate Profile
We are looking for someone who takes pride in their workmanship, enjoys solving technical problems, and understands the importance of excellent customer service.
The successful candidate will be aligned with ESG Tech Serv Ltd’s values of:
- Reliability — turning up, following through, and completing work to a high standard.
- Customer care — building strong working relationships with clients.
- Teamwork — working closely with the office, service team and other engineers.
- Continuous improvement — taking advantage of OEM and in-house training.
- Professionalism — representing the company positively on every site visit.
Why Join ESG Tech Serv Ltd?
At ESG Tech Serv Ltd, all staff are important to us. We invest in training, provide quality equipment and vehicles, and support our engineers in developing their careers.
You will be joining a positive and growing team that works together to deliver reliable service, strong customer relationships and high standards across every job.
Job Type: Full-time
Pay: £36,000.00-£39,500.00 per year
Benefits:
Licence/Certification:
- Driving Licence (required)
Work Location: On the road
