Company Description
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.
Job Description
Band 5: £32,073 - £39,043
Full time hours: 37.5
Permanent contract
The Clinical Engineering service are looking for a new Support Team Leader to successfully lead and manage the administration team who are crucial to the Department and the work they do in support of the wider Trust.
Managing this team is paramount to the smooth operation of the entire Department; including the engineering teams plus that of the Medical Equipment Library. Both provide the knowledge and expertise to inspect, maintain and repair a wide range of technically advanced medical devices. This equipment is crucial to all areas of the Trust and is key to the delivery of quality patient care. The administration team are responsible for placing around 1,400 orders per year; with an annual expenditure of over £500,000. The team also provide support to the Trust medical device procurement programme with an estimated value of £2 million per year.
The Support Team Leader is responsible for overseeing all aspects of the admin team on a day-to-day basis. This also includes liaising with various external medical device suppliers, overseeing the ordering of numerous high value equipment’s and spare parts and tracking these orders through to delivery. A key function of this role is to assist the Trust with the hire of medical devices to meet the clinical need of specific patients and then receive and validate all invoices providing a high level of financial scrutiny and assurance. The post holder will work with the management team to identify opportunities for improvement and efficiency so logical thinking and attention to detail are also key to the role.
Ideally you will have a strong ability to lead and manage others having line management responsibility for two other staff members. Working well as part of a small team is essential, as is excellent verbal and written communication skills and a strong desire to help others.
In return for working here you will be supported with your own training and development needs. The Trust has numerous opportunities to help you develop further and these will be fully supported where possible. Additional benefits are generous annual leave, starting with 27 days plus bank holidays, enrolment into the NHS pension scheme, and NHS discount offers. The role is full time on a Monday to Friday basis (37.5 hours). If you believe this is the right move for you, we strongly encourage you to make contact to learn more about the role - please email [email protected] for more information.
For full job description, please see attached
Qualifications
Essential
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Relevant Administration Management qualification (e.g. HNC Business Studies or equivalent) OR
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Previous relevant experience managing administrative staff in an NHS environment.
Desirable
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Other applicable qualifications and with relevant experience
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IT certificate or equivalent experience, skills and knowledge.
Skills and Knowledge
Essential
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Knowledge and experience of managing administrative staff (within the NHS)
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Experienced in using bespoke NHS software (e.g. ESR / SBS).
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Experienced in using Equipment / Asset Management database(s).
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Good knowledge of NHS / Trust medical device management policies and procedures.
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Good management and leadership skills.
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Strong customer service skills.
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Excellent organisational skills.
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Strong IT literacy - able to use standard O365 package and bespoke software applications. e.g. spread sheets, Word processing etc.
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Proven ability to organise and prioritise own and others workload in an effective and efficient manner.
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Ability to plan and organising meetings with follow up action as required.
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Able to concentrate and provide accurate information under difficult working conditions (interruptions, noise etc).
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Ability to problem solve when faced with complex enquiries.
Desirable
Experience
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Extensive knowledge and experience in NHS procurement and deployment of medical devices.
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Supervision, management and leadership of staff.
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Extensive experience in medical device management procedures.
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Familiarity with clinical users and other Trust departments and staff.
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Able to provide advice and guidance to clinical uses regarding the deployment of medical devices.
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Accurate minute taking.
Additional Information
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.
For more information, please see our People and OD Strategy 2026
