Case assessor Work, Jobs in Toddington, Bdf (with Salaries)

Case Assessor
Brown & Brown Europe —Borehamwood
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Free parking
- Employee stock purchase plan
Quick apply
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People Apprentice
Savers —Dunstable
- £20,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- University
- Employee discount
Operational Support Grade - HMP The Mount (Prison Support Role)
Ministry of Justice —Hemel Hempstead
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
10d
Operational Support Grade - HMP Grendon/Springhill (Prison Support Role)
Ministry of Justice —Edgcott
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
Advanced Practitioner
Hertfordshire County Council —Stevenage
- £48,226 - £53,460 a year
- Full-time
- English
- Travel
- Mentoring

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Case Assessor

Brown & Brown Europe
Borehamwood

Quick apply

Job details

Permanent | Full-time
11 days ago

Benefits

Free parking
Casual dress
Employee stock purchase plan
Season ticket loan
Annual leave
Company pension
Work from home
Company events
Employee assistance programme
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

GCSE
Microsoft Office
Financial services
Clerical experience
Certificate in Insurance

Full job description

What we’re looking for:

As a Case Assessor, you’ll be successfully resolving deposit disputes received by mydeposits customers, so you’ll need experience in complaint or claims resolution within a property, legal, or customer service environment.

The ability to organise and plan your time effectively is essential as you’ll be assessing, handing, and resolving disputes within the agreed key performance indicators and Scheme Rules. As a Case Assessor, you’ll be providing advice and looking to reach a negotiated resolution, so you’ll need to have excellent attention to detail, be solution-oriented, and communicate clearly and precisely.

Some of the things you'll get up to:

Daily interaction with letting agents, landlords, and tenants providing information and guidance on the dispute resolution process
Handling and resolving a set number of disputes received by The Scheme by way of early resolution ensuring all key performance indicators and timescales are followed
Approving dispute cases, assessing evidence provided, and logging disputes, ensuring that all information is recorded accurately and on time
Collecting and collating dispute evidence and disputed amount fees
Maintaining relevant spreadsheets and logs, providing data to relevant parties when required
Assisting with the preparation of monthly reports for Government and internal purposes as well as the annual report
Recommending process/service improvements as part of ongoing overall case management, and assisting with analysis and project work where required

We’d like you to have:

Experience in the property sector especially the private rented sector and a lettings background is desirable.
Basic understanding of the insurance or financial services industry
Ability to work within a team environment and to co-operate with teammates building effective working relationships
Drive and self-determination with the ability to find and implement solutions to problems
Sound knowledge of Microsoft Office packages and the ability to learn new systems and processes as require

Benefits:

23 days holiday + UK bank holidays
Life assurance
Private health care for you and dependents
Employee assistance programme, including GP line, cashback for treatments, advice line
Season ticket loan
Rental deposit loan
Annual leave purchase scheme
As part of the HFIS Group, access to discounted personal insurance is available

At HFIS we value development and progression of all our people and so we also offer financial support for studying towards professional qualifications plus study time. As a teammate you will also benefit from a wide variety of high-quality in-house and external training.

We have a relaxed and friendly environment, and our dress code reflects this.

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Company pension
Employee discount
Employee stock purchase plan
Free parking
On-site parking
Referral programme
Sick pay
Work from home

Experience:

Case Assessing : 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Borehamwood WD6 1JH

Quick apply

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case assessor jobs in toddington, bdf

Case Assessor

People Apprentice

Operational Support Grade - HMP The Mount (Prison Support Role)

Operational Support Grade - HMP Grendon/Springhill (Prison Support Role)

Advanced Practitioner

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