Senior recruitment Work, Jobs in Toddington, Bdf (with Salaries)

Regional Resolution Manager - North Counties
Peabody —Dunstable
- £50,000 a year
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
11d
People & Recruitment Coordinator
FedBucks Ltd —Princes Risborough
- £32,000 - £35,000 a year
- Part-time
- Hybrid work
- Human resources
- In-person
- Free parking
- Annual leave
Quick apply
5d
Supported Living Scheme Manager – Mental Health
Bedfordshire Supported Housing Ltd —Dunstable
- £33,150 a year
- Full-time
- Travel
- Leadership
- Annual leave
- Referral programme
SEN Department Lead
East Midlands Academy Trust —Milton Keynes
- £32,916 - £51,048 a year
- Full-time
- Experience working with children
- In-person
- School
Quick apply
Senior HR Advisor EMEA
hireful —Milton Keynes
- £42,000 a year
- Hybrid work
- Human resources
- Free parking
Quick apply
People & Culture Partner - Retail
Warner Bros. Discovery —Leavesden Green
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- In-person
Head of Transport
DDC Foods Ltd —Hemel Hempstead
- Up to £55,000 a year
- Full-time
- Management
- Analysis skills
- In-person
Quick apply
6d
Head of Personnel
Woburn Enterprises —Woburn
- Full-time
- Microsoft Outlook
- Management
- Communication skills
- Employee discount
10d
Continuous Improvement Manager
Lockheed Martin Corporation —Ampthill
- £70,000 - £86,000 a year
- Full-time
- Analysis skills
- No degree
- Agile
- Employee assistance programme
- Employee discount
Strategic Housing Specialist - South Central Prisons
Ministry of Justice —Aylesbury
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
Senior Facilities Co-Ordinator
Lifeplus Europe Ltd —St. Neots
- £40,000 - £45,000 a year
- Hybrid work
- Maintenance
- Travel
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
HMPPS Area Staff Support and Wellbeing Lead - South East and Eastern
Ministry of Justice —Bedford
- £57,580 - £60,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
7d
Senior Trade Sales Coordinator
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Sales
- English
- Microsoft Office
Senior Recruitment Manager - Early Careers
Skanska —Watford
- Presentation skills
- No degree
- Internship
- Bereavement leave
2d
Business Support Coordinator/ Personal Assistant
Leonardo UK Ltd —Luton
- £31,253 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Organisational skills
- Flexible schedule
- Referral programme
9d
Graduate Management Trainee - Luton / Stevenage / Leighton Buzzard
Enterprise Mobility —Luton
- Full-time
- Sales
- Customer service
- Bachelor's degree
Senior Finance Manager
easyJet —Luton Airport
- Full-time
- Hybrid work
- Project management
- Leadership
- Communication skills
- Annual leave
Light Commercial Vehicles Technical Trainer | Volkswagen Group National Learning Centre
Calex UK —Milton Keynes
- £41,800 - £48,660 a year
- Full-time
- Presentation skills
- Mentoring
- Automotive diagnostics
- Annual leave
- Employee discount
Operations Director - Elderly
FIND. —Luton
- £90,000 - £95,000 a year
- Full-time
Quick apply
Senior Children's Residential Care Worker
Esland —Sandy
- £38,554 a year
- Overtime
- Childcare
- School
- Paid training
- Employee discount
Quick apply

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senior recruitment jobs near toddington, bdf

Regional Resolution Manager - North Counties

Peabody -
Dunstable

Apply Now

Job details

£50,000 a year
11 days ago

Benefits

Annual leave
Company pension
Paid volunteer time

Qualifications

Complaint handling
Analysis skills
Leadership
Communication skills

Full job description

Our Vacancy

Regional Resolution Manager – North Counties

Lead positive change for residents and communities

We're looking for an experienced and values-driven Regional Resolution Manager to lead our resolution service across North Counties.

This is an exciting opportunity to shape resident experience across a diverse region, ensuring complaints, Member enquiries and executive correspondence are handled fairly, professionally and with a strong focus on learning and improvement.

Working closely with operational teams and regional leaders, you'll ensure residents' voices are heard, lessons are learned and services continue to evolve to meet the needs of our communities.

What you'll be doing

Leading a team of Complaint Investigators and Coordinators, you'll be responsible for delivering an effective and resident-focused resolution service.

You will:

Lead the regional approach to complaint resolution and service recovery.
Ensure complaints and enquiries are handled fairly, consistently and within agreed timescales.
Act as the escalation point for complex or sensitive complaints.
Oversee responses to MPs, Councillors and executive correspondence.
Ensure compliance with the Housing Ombudsman's Complaint Handling Code and internal governance requirements.
Identify complaint trends and recurring themes, using insight to drive meaningful improvements.
Work in partnership with operational teams to address root causes and reduce repeat complaints.
Monitor performance, risks and service improvements across the region.
Support a culture of accountability, learning and continuous improvement.

Working across geographically diverse communities, you'll understand the importance of building strong local relationships, supporting operational teams and ensuring residents receive a consistent, high-quality service regardless of location.

About You

You'll be a collaborative leader with a strong understanding of social housing and a passion for improving outcomes for residents.

You'll bring:

Significant experience in complaint handling, customer resolution, investigations or service improvement within social housing or a similarly regulated environment.
Strong understanding of the Housing Ombudsman's Complaint Handling Code and complaint handling best practice.
Knowledge of the Regulator of Social Housing Consumer Standards and the importance of resident-focused services.
Experience dealing with complaints relating to housing management, repairs, property services, tenancy issues, antisocial behaviour or resident safety.
Experience responding to MPs, Councillors, senior executives and other stakeholders.
Proven experience leading and developing successful teams.
Excellent communication and stakeholder relationship skills.
Strong analytical ability and experience using feedback and complaints data to improve service delivery.
The confidence to influence, challenge and support colleagues to deliver better outcomes.

Why this role matters

Complaints provide a unique opportunity to understand resident experiences and improve the services we provide. As Regional Resolution Manager, you'll ensure complaints are resolved fairly and transparently while driving improvements that make a real difference to residents and communities.

Our values and service standards

You'll be someone who shares our values of Being Kind, Doing the Right Thing, Loving New Ideas, Celebrating Diversity, Keeping Our Promises and Pulling Together. You'll also champion our service standards by getting things sorted, keeping residents updated, being honest and accountable, listening and supporting, and learning and improving.

Why join us?

You'll be joining a service that is passionate about helping residents flourish in their homes and communities. You'll have the opportunity to shape service delivery, influence local partnerships and lead a team that makes a genuine difference every day.

Here’s what you’ll get when you join us:

Flexible and hybrid working
30 days' annual leave, plus bank holidays
Up to 10% pension contribution, matched 1:1
Two additional paid volunteering days each year
Flexible benefits scheme, including options for healthcare, dental care, and more

What to expect from our recruitment process

We’re committed to a fair, inclusive, and transparent recruitment process.

Interviews/assessment will be held in person on the 11 August in our Houghton Hall, Dunstable Office.

Please read before you apply

You must have the right to work in the UK; we are unable to provide visa sponsorship.
We reserve the right to close this advert early if we receive a high volume of suitable applications.
Regular attendance at our Houghton Hall Office with travel across our other regions and visits to our Headquarters in London.

If you're passionate about resident experience, regulatory excellence and leading service improvement within a complex urban housing environment, we'd love to hear from you. Please apply by submitting an anonymised CV, answering a few application questions and providing a short supporting statement outlining why you're the ideal candidate for the Regional Resolution Manager role.

If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'[email protected]

Apply Now

Refine Your Search

senior recruitment jobs in toddington, bdf

Regional Resolution Manager - North Counties

People & Recruitment Coordinator

Supported Living Scheme Manager – Mental Health

SEN Department Lead

Senior HR Advisor EMEA

People & Culture Partner - Retail

Head of Transport

Head of Personnel

Continuous Improvement Manager

Strategic Housing Specialist - South Central Prisons

Senior Facilities Co-Ordinator

HMPPS Area Staff Support and Wellbeing Lead - South East and Eastern

Senior Trade Sales Coordinator

Senior Recruitment Manager - Early Careers

Business Support Coordinator/ Personal Assistant

Graduate Management Trainee - Luton / Stevenage / Leighton Buzzard

Senior Finance Manager

Light Commercial Vehicles Technical Trainer | Volkswagen Group National Learning Centre

Operations Director - Elderly

Senior Children's Residential Care Worker

I want to receive the latest job alerts for senior recruitment in toddington, bdf

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