Site agent Work, Jobs in Tondu, Bge (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- Customer service
- English
- Administrative experience
Customer Service Centre Agent
Driver and Vehicle Standards Agency —Swansea
- £26,607 a year
- Part-time
- Hybrid work
- Customer service
- Word processing
- Computer literacy
- Annual leave
- Employee assistance programme
7d
Call Center Agent
Red Ruby Financial Ltd. —Cowbridge
- £24,420.00 - £50,106.51 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Paid training
Quick apply
Sales & Letting Estate Agent
Chapman Estate Agents —Porth
- £24,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Sick pay
Quick apply
Site Agent/Senior Site Agent
AmcoGiffen —Pontyclun
- £55,000 - £68,000 a year
- Full-time
- Civil engineering
- Engineering
- Maintenance
- Annual leave
- Life insurance
Quick apply
3d
Housekeeper/Room Attendant
Lanelay Hall Hotel & Spa —Pontyclun
- £12.71 an hour
- Hospitality
- Hotel
- In-person
- Employee discount
Quick apply
7d
Sub Agent
Knights Brown —Bridgend
- Business development
- Quality control
- Organisational skills
Telesales Agent
Horizon Windows —Swansea
- From £12.21 an hour
- Overtime
- CRM software
- Salesforce
- English
- Free parking
- Annual leave
Quick apply
8d
Site Agent - Energy
Knights Brown —Cardiff
- Civil engineering
- Engineering
- Travel
Local Port Services Officer
Associated British Ports —Cardiff
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
Director, Operations
Thermo Fisher Scientific —Newport
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
General Office Administrator
Universal Resource Trading Ltd —Caerphilly
- £14.50 - £16.00 an hour
- Overtime
- Laboratory experience
- Administrative experience
- IT
- Free parking
- Paid training
Quick apply
5d
Telesales Advisor
Valley Telecommunications Ltd —Pontypridd
- £22,308 - £33,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
5d
Careers and Higher Education Advisor
Cardiff Sixth Form College —Cardiff
- £27,605.02 a year
- Part-time
- Microsoft Office
- Administrative experience
- University
- Free parking
- Store discount
Quick apply
Sign Fitter (Installer)
MS-Group Limited —Cardiff
- Weekend availability
Quick apply
Imports/Exports Controller, International Transportation
Willis Lease Finance Corporation —Bridgend
International Sales Manager
Wescom Group —Cardiff
- From £45,000 a year
- Full-time
- Hybrid work
- Sales
- Military
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
6h
Senior Site Engineer
AmcoGiffen —Pontyclun
- £40,000 - £45,000 a year
- Weekend availability
- Engineering
- Life insurance
- Referral programme
Quick apply
Civil Engineers - All Levels
Knights Brown —Bridgend
SENIOR ENGINEER (SUB AGENT)
Laing O'Rourke —Cardiff
- Engineering
- IT
- Construction experience

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Kenfig

Apply Now

Job details

Full-time

Qualifications

Customer service
Supply chain
Logistics
English
Administrative experience

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

This job is limited until mid July 2027.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

site agent jobs in tondu, bge

Delivery Station Liaison Agent

Customer Service Centre Agent

Call Center Agent

Sales & Letting Estate Agent

Site Agent/Senior Site Agent

Housekeeper/Room Attendant

Sub Agent

Telesales Agent

Site Agent - Energy

Local Port Services Officer

Director, Operations

General Office Administrator

Telesales Advisor

Careers and Higher Education Advisor

Sign Fitter (Installer)

Imports/Exports Controller, International Transportation

International Sales Manager

Senior Site Engineer

Civil Engineers - All Levels

SENIOR ENGINEER (SUB AGENT)

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