Business services officer Work, Jobs in Torquay, Dev (with Salaries)

Customer Liaison Officer
Network Plus —Torquay
- Management
- Leadership
- Communication skills
Quick apply
Visitor Services Officer
Forestry Commission —Exeter
- £26,959 a year
- Full-time
- Presentation skills
12d
Area Planning Advisor
Forestry Commission —Humber
- £40,388 - £43,482 a year
- Full-time
- Hybrid work
- Management
- English
- Presentation skills
- Annual leave
- Employee assistance programme
11d
Operations Manager - Exeter EOC (INTERNAL)
South Western Ambulance Service NHS Foundation Trust —Exeter
- £57,528 - £64,750 a year
- Overtime
- Management
- Continuous improvement
- Travel
- Free parking
- Employee discount
3d
Business Development Officer - Degree Apprenticeships
University of Exeter —Exeter
- From £33,951 a year
- Hybrid work
- Business development
- University
- Recruiting
- Annual leave
10h
Community Ranger Haldon
Forestry Commission —Exeter
- £30,105 a year
- Full-time
- Presentation skills
- Communication skills
13h
Finance Business Partner (Senior Commercial Finance Manager)
PKF Francis Clark —Torquay
- Hybrid work
- Team management
- Training & development
Legal Operations Support Officer
HM Courts & Tribunal Service —Exeter
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
NRF Senior Communications and Engagement Officer - (
Natural England —Humber
- £41,550 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Employee discount
Operational Support Grade - HMP Exeter (Prison Support Role)
Ministry of Justice —Exeter
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Security - Security Officer - SE1
Parkdean Resorts —Torquay
- Weekend availability
- Customer service
- Conflict management
- Resort
- Store discount
- Employee assistance programme
Quick apply
Surveyor / Agricultural Liaison Officer
Savills —Exeter
- Full-time
- Annual leave
Personal Assistant - (
Natural England —Humber
- £28,910 a year
- Part-time
- Hybrid work
- Microsoft Office
- Hotel
- Presentation skills
- Employee discount
6d
Family Secretary
Tozers —Newton Abbot
- £13.45 an hour
- Full-time
- Annual leave
Managing Director, Enabling Domain
Met Office —Exeter
- £130,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Leadership
- Relocation assistance
- Annual leave
Customer Liaison Officer
Durateam Environmental —Exeter
- £16.34 an hour
- Full-time
- Organisational skills
- Communication skills
Quick apply
14d
Programme Facilitator - Exeter (South West)
HM Prison & Probation Service —Exeter
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
Account Manager - Boots, Exeter
Revlon Corporate —Exeter
- Weekend availability
- Customer service
- Communication skills
- Employee discount
Logistical Support Officer (Cadet Administrative Assistant)
Wessex Reserve Forces and Cadets Association —Exeter
- £32,455 a year
- Overtime
- Writing skills
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Associate Transport Planner
City Science —Dawlish
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Annual leave
- Employee assistance programme
Quick apply
6d

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business services officer jobs near torquay, dev

Customer Liaison Officer

Network Plus -
Torquay

Quick apply

Job details

Permanent

Qualifications

Wastewater treatment
Energy and utilities experience
Driving Licence
Management
Stakeholder liaison
Complaint handling
Performance management
Management reporting
Customer interaction
Leadership
Communication skills

Full job description

Description

You will be ultimately responsibility for handling activities as outlined below:

Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.

Deliver effective walk off post completion activities that are coordinated by the Customer Manager.

Key Responsibilities

Key Responsibilities

Effective CARE completion on all projects

80% Walk Off completion (successful visits & score captured)

Core Responsibilities

Strategy:

Ensure a customer service culture is adopted throughout the teams.

Use initiative, prioritise workload and work unsupervised.

Financial / Operations:

Track customer experience KPI’s and compile monthly & weekly reports.

Customer / Market:

Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score.

Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.

Experience and Qualifications

Key Competencies

Leadership – Act as an Ambassador promoting the Customer minimum standards

Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed

Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.

Embracing Change - Able to support performance review sessions and drive performance improvement.

Communication - Effective interpersonal skills.

Influencing skills - Able to positively influence customer thinking

Performance Management - Demonstrable experience of exceeding targets/KPI’s.

Innovation and Creative Thinking - Able to adapt to customer needs

Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently

Qualifications/Skills Required

Experience of working in Utilities

Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

business services officer jobs in torquay, dev

Customer Liaison Officer

Visitor Services Officer

Area Planning Advisor

Operations Manager - Exeter EOC (INTERNAL)

Business Development Officer - Degree Apprenticeships

Community Ranger Haldon

Finance Business Partner (Senior Commercial Finance Manager)

Legal Operations Support Officer

NRF Senior Communications and Engagement Officer - (

Operational Support Grade - HMP Exeter (Prison Support Role)

Security - Security Officer - SE1

Surveyor / Agricultural Liaison Officer

Personal Assistant - (

Family Secretary

Managing Director, Enabling Domain

Customer Liaison Officer

Programme Facilitator - Exeter (South West)

Account Manager - Boots, Exeter

Logistical Support Officer (Cadet Administrative Assistant)

Associate Transport Planner

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