Established in 1978, GS Engineering UK Limited provide a nationwide service for the repair, maintenance and installation of commercial catering equipment, heating systems and plumbing. We are an equal opportunities employer
We are seeking an organised, proactive, and detail-oriented Office Administrator to join our growing team. This varied role will support the day-to-day operations of our Service Department while also providing administrative assistance across maintenance coordination, HR, compliance, and business management functions.
The successful candidate will be responsible for coordinating service and maintenance administration, maintaining company policies and compliance records, supporting HR processes, and ensuring the smooth running of office operations.
Key Responsibilities
HR Administration
· Assisting with recruitment activities, including advertising vacancies, arranging interviews, and onboarding new employees; assist with maintaining employee records and personnel files; supporting induction processes for new starters, assist in monitoring training requirements and maintaining training records; assisting with holiday, absence, and attendance administration; supporting managers with HR documentation and employee communications and ensure HR records remain accurate, confidential, and GDPR compliant.
Compliance & Policy Management
· Assist with maintaining company compliance documentation and records through preparation, review, and updating of company policies, procedures, and operational documentation; supporting compliance with health & safety legislation, industry regulations, and company standards; managing document control processes and ensuring all documentation remains current.; coordinating compliance audits and maintaining audit records; tracking certification renewals, training compliance, insurance records, and accreditation requirements; supporting the preparation and maintenance of risk assessments, method statements, and other compliance documentation, and ensuring company records and procedures meet legal and regulatory requirements.
Service Department Administration
· Providing comprehensive administrative support to the Service Department. to include assisting with scheduling and coordinating service visits, maintenance appointments, and engineer workloads; processing service reports, job sheets, and customer documentation, raising purchase orders, invoices, and service-related paperwork; handling incoming calls, emails, and customer enquiries professionally and efficiently; assisting with fleet administration, including maintaining records for vehicle servicing, MOTs, inspections, and repairs.
Skills & Experience Required
· Previous experience in an administrative role within a service, maintenance, engineering, facilities management, or similar environment.
· Experience coordinating service or maintenance administration activities.
· Experience supporting HR administration and compliance functions.
· Strong organisational and time-management skills.
· Excellent written communication skills with the ability to draft and update policies, procedures, and business documentation.
· High attention to detail and accuracy.
· Strong working knowledge of Microsoft Office, including Word, Excel, Outlook, and Teams.
· Experience with document control, compliance administration, or quality management systems would be advantageous.
· Ability to manage multiple priorities and work independently.
· Professional, confidential, and proactive approach.
What We Offer
· Competitive salary.
· Company pension scheme.
· Ongoing training and professional development opportunities.
· Friendly and supportive working environment.
· Opportunity to develop skills across service administration, HR, compliance, and business support functions.
· Career progression within a growing and successful business.
If you are an experienced administrator looking for a varied role that combines service administration, maintenance coordination, HR support, and compliance management, we would love to hear from you.
To apply, please submit your CV and a covering letter outlining your relevant experience.
Job Types: Full-time, Permanent
Pay: Up to £32,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- On-site parking
Work Location: In person
