Operations agent Work, Jobs in Torry, Abe (with Salaries)

Ticketing Desk
PrimeFlight —Aberdeen
- Communication skills
Export Coordinator
Crane Worldwide UK Limited —Aberdeen
- Overtime
- Microsoft Word
- Customer service
- Organisational skills
5d
Customs Compliance and Logistics Coordinator
HMH —Aberdeen
- Full-time
- English
- Analysis skills
- Communication skills
International Operations Agent III
AIT Worldwide Logistics, Inc. —Aberdeen
- Full-time
- English
- Training & development
- Annual leave
Ramp Agent
PrimeFlight —Aberdeen
- Free parking
- Employee discount
14d
Ramp Lead Agent
PrimeFlight —Aberdeen
- Team management
- Leadership
Business Development Manager
Clarksons —Aberdeen
- Business development
- Analysis skills
- Travel
Web Developer
Vesta Software Group —Aberdeen
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- No degree
Quick apply
16h
Laboratory Technician - Full Time/Part Time (min 4 days per week)
Oil Technics Ltd —Gourdon
- Part-time
- Laboratory experience
- Continuous improvement
- Quality control
- Health & wellbeing programme
- Flexitime
Quick apply
10h
Geotechnical Engineer-Scotland
Amey Ltd —Aberdeen
- Mentoring
- Annual leave
Quick apply
11h

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operations agent jobs near torry, abe

Ticketing Desk

PrimeFlight -
Aberdeen

Apply Now

Job details

Qualifications

Financial reconciliation support
Aviation passenger services
Customer support
Customer interaction
Communication skills

Full job description

At PrimeFlight UK we take pride in our part of enabling our customers to make the right connections at the right time. We believe that it’s the small things that matter. Details, improvements and investments that make a collective difference for our customers, employees, partners, and the world we live in.

If you would like to be part of this service, putting our customers at the centre of what we do, then we would love to hear from you about joining our team.

The Ticket Desk Agent is responsible for delivering excellent customer service to passengers and airline partners while providing support with ticketing, reservations, baggage services, and travel enquiries. The role requires a professional and flexible individual who can remain calm under pressure and work effectively both independently and as part of a team in a fast-paced airport environment.

Role Responsibilities:

Assist passengers with reservations, ticket sales, amendments, refunds, and general travel enquiries.
Provide accurate information on fares, routes, schedules, baggage allowances, and airline products.
Handle payment transactions and complete daily payment reconciliations in accordance with company procedures.
Manage baggage-related enquiries, including short-shipped, delayed, and misrouted baggage cases.
Liaise with airline and baggage teams to trace luggage and provide timely updates to passengers.
Process baggage charges and excess baggage payments where required.
Support check-in and boarding gate operations when necessary.
Dealing with flight disruptions, delays, and cancellations.
Ensure compliance with airline, airport, security, and health and safety procedures at all times.

What were looking for?

The successful candidate will have excellent communication and customer service skills, strong attention to detail, and the ability to work under pressure. A good knowledge of, or willingness to learn, the following is essential:

Reservations systems
Fares and ticketing procedures
Payment reconciliation
Baggage services, including short-shipped and delayed baggage processes
Check-in and boarding gate procedures
Disruption processes and procedures for all airlines

PrimeFlight UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Apply Now

Refine Your Search

operations agent jobs in torry, abe

Ticketing Desk

Export Coordinator

Customs Compliance and Logistics Coordinator

International Operations Agent III

Ramp Agent

Ramp Lead Agent

Business Development Manager

Web Developer

Laboratory Technician - Full Time/Part Time (min 4 days per week)

Geotechnical Engineer-Scotland

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