2nd line infrastructure support engineer Work, Jobs in Tortworth, Gls (with Salaries)

2nd Line Infrastructure Support Engineer
fasthosts —Gloucester
- From £33,000 a year
- 12 hour shift
- Maintenance
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Infrastructure Support Engineer
Computacenter —Bristol
- Customer service
- Windows
Senior Infrastructure Engineer (Windows & VDI)
Thorn SDS Ltd —Corsham
- £65,000 - £75,000 a year
- Full-time
- Communication skills
- Annual leave
- Life insurance
Quick apply
2nd Line Technical Analyst
Xerox —Bristol
- Full-time
- Windows
- Analysis skills
- Presentation skills
2d
IT Support & Infrastructure Engineer
PlayStation Global —Bristol
- Weekend availability
- Hybrid work
- Analysis skills
- Mentoring
- Communication skills
Quick apply
Senior Infrastructure Engineer (Windows & VDI)
Thorn SDS —Corsham
- £65,000 - £75,000 a year
- Full-time
- Communication skills
- Annual leave
- Life insurance
Senior Network Engineer
Thorn SDS Ltd —Corsham
- £65,000 - £75,000 a year
- Full-time
- Communication skills
- Annual leave
- Life insurance
Quick apply
Senior IT Technician
Robert Hall Business Equipment —Gloucester
- £25,420.00 - £31,408.59 a year
- Full-time
- In-person
- Communication skills
Quick apply
Senior IT Engineer
Robert Hall Business Equipment —Gloucester
- £25,420.00 - £31,408.59 a year
- Full-time
- Sales
- Windows
- Microsoft Office
Quick apply
Senior Network Engineer
Thorn SDS —Corsham
- £65,000 - £75,000 a year
- Full-time
- Communication skills
- Annual leave
- Life insurance
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Continuous improvement
- Recruiting
- SharePoint
- Employee discount
Bristol-Based IT Technician - Schools/Business - 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
3d
Application Support Engineer
BT —Bristol
- Hybrid work
1d
Cloud Operations Engineer (AWS or Azure)
Finova —Cheltenham
- Hybrid work
- AWS
- Annual leave
- Employee assistance programme
Cloud Operations Engineer
Finova —Cheltenham
- Hybrid work
- AWS
- Annual leave
- Employee assistance programme
9d

More jobs to discover

Find similar jobs that you might be interested in.

Infrastructure Support Engineer
Computacenter —Bristol
Investigation into new product and solutions including recommendations. Writing of user documentation to support the front office hardware and software…
Infrastructure Engineer (Senior Consultant)
CGI —Corsham
. Highly proficient in Windows Server administration, and familiar with SCOM and MECM. The Infrastructure Engineer will be expected to provide technical support…
Quick apply

I want to receive the latest job alerts for 2nd line infrastructure support engineer in tortworth, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

2nd Line Infrastructure Support Engineer

fasthosts
Gloucester

Quick apply

Job details

From £33,000 a year
9 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Technical troubleshooting
IIS
Maintenance
Virtualisation
Customer support
Apache
Root cause analysis
Communication skills
PowerShell scripting
PowerShell
Server management
Help desk

Full job description

Ever wonder how major digital services stay fast, reliable, and online around the clock? As a 2nd Line Infrastructure Support Engineer, you play a vital role! You are the heartbeat of our tech infrastructure—keeping systems running smoothly, resolving glitches, and delivering top-tier support to teams and customers across Europe.

Working Pattern: 4-on, 4-off shift pattern (12-hour shifts: 2 days, 2 nights). This is a 100% onsite role in our Gloucester City Centre office.

If you are looking to explore a career in tech, have a passion for learning, and remain calm under pressure, read on.

What will you be doing?

Guard the Grid: Monitor servers, networks, and applications 24/7, taking swift action the moment an alert pops up.
Troubleshoot & Resolve: Provide 2nd-line IT support via phone, email, and ticketing systems to keep users moving.
Keep Systems Stable: Perform core daily tasks and routine maintenance to maintain platform security and performance.
Fix Root Causes: Spot repeat technical issues and work with various teams/departments to implement permanent fixes rather than temporary patches.
Collaborate Across Europe: Escalate complex issues smoothly and quickly, coordinating with core teams to deliver seamless service.

What experience do you need under your belt?

The Essentials:

Hands-on familiarity with both Windows and Linux environments.
A foundational understanding of virtualisation.
Customer support experience paired with clear written and verbal communication.
A cool head under pressure, logical problem-solving skills, and a genuine hunger to learn.

Bonus Points (We'll teach you if you don't know these yet!):

Server administration experience (Linux/Windows).
Basic scripting skills (Python, BASH, PowerShell).
Exposure to networking, web servers (Apache, IIS), databases (SQL), or containers.

What else do you get out of it?

We value what each person brings to the table, from amazing ideas to great work attitudes. That's why it's only fair we give as much as we receive with a vast array of benefits and perks including:

Salary starting from £33,000 + bonus
27 days annual leave + bank holidays
Contributory pension scheme
Private healthcare and Life assurance
Employee assistance programmes
Cycle and EV scheme
Refreshments in break rooms and discounts at selected local restaurants
Social events

With our diverse product portfolio and the benefits of being part of the IONOS Group, the development opportunities are endless!

Interested?

So, like the sound of working at Fasthosts? We don't blame you, we think it's pretty great too!

Send us your application and if we think you fit the bill a member of our recruitment team will be in touch for an initial call to talk about what to expect next.

We can't wait to hear from you!

Fasthosts is an equal opportunities employer, committed to fair treatment for all and value diversity in our workplace. We do not condone discrimination in any shape or form. At Fasthosts, your individuality is welcomed and celebrated.

Notice to Agency and Search Firm Representatives: Fasthosts is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Fasthosts employee by a third party agency and/or search firm without a valid written & signed search agreement will become the sole property of Fasthosts. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Quick apply

Refine Your Search

2nd line infrastructure support engineer jobs in tortworth, gls

2nd Line Infrastructure Support Engineer

Infrastructure Support Engineer

Senior Infrastructure Engineer (Windows & VDI)

2nd Line Technical Analyst

IT Support & Infrastructure Engineer

Senior Infrastructure Engineer (Windows & VDI)

Senior Network Engineer

Senior IT Technician

Senior IT Engineer

Senior Network Engineer

Service Desk Team Leader

Bristol-Based IT Technician - Schools/Business - 1st/2nd Line

Application Support Engineer

Cloud Operations Engineer (AWS or Azure)

Cloud Operations Engineer

More jobs to discover

I want to receive the latest job alerts for 2nd line infrastructure support engineer in tortworth, gls

Explore jobs in more locations

What will you be doing?

What experience do you need under your belt?

What else do you get out of it?

Interested?

Jobseeker tools

Employer Tools

Browse

Stay Connected