The curator Work, Jobs in Totnes (with Salaries)

Cafe Manager
The Curator —Modbury
- £29,120 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
5d

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Cafe Manager

The Curator
Modbury

Quick apply

Job details

Full-time
£29,120 a year
5 days ago

Benefits

Store discount
Health & wellbeing programme
Discounted or free food
Company events
Employee discount
On-site parking

Qualifications

Customer service
Barista experience
Coffee experience
Organisational skills
Leadership

Full job description

Overview

We are seeking a Cafe Manager who is responsible for the smooth and efficient day-to-day operation of the cafe. This role is ‘lead by example’ in maintaining high standards of service, quality, cleanliness, and safety, ensuring a welcoming environment for both customers and staff. The Manager acts as the primary link between the General Manager and the cafe team, overseeing all operational duties.

Key Responsibilities:Operational Management

Oversee managerial daily opening and closing procedures, ensuring all checklists are completed accurately and on time
Manage regular inventory levels for all wet and dry goods, placing orders and ensuring the cafe is adequately stocked for continuous smooth service
Knowledge of suppliers, engineers and any other relevant third party organisations provided by the General Manager
Identify and report any maintenance needs for cafe equipment or facilities to the General Manager promptly
When possible take initiatives to resolve issues with the team, customer and machinery to the best of your knowledge
Ensure compliance with all established company policies and procedures
Able to use POS systems and any other company allocated apps
Ensuring all equipment is functioning correctly and supplies are stocked for service
Perform all required opening and closing tasks including but not limited to; at the end of day securing the premises, turning off the equipment, cashing up and locking up
Undertake any other reasonable duties required by the business

Quality, Cleanliness, and Safety

Oversee daily cleaning routines and weekly deep clean tasks, ensuring the cafe is consistently maintained to a high standard—cared for, clean, and welcoming
Ensure strict compliance with all Health & Safety, Food Hygiene, and Fire Safety regulations
Implement and complete all required Health & Safety checks and documentation
Conduct new staff inductions, ensuring all team members are fully trained and clear on all Health & Safety protocols and responsibilities
Operate with a Clean As You Go approach (CLAYGO policy)
Hygiene & Safety - cleaning surfaces, wiping spills immediately,
Efficiency - tackle small messes continuously, preventing pile up at the end of shift
Regulatory compliance - meet and maintain Food Hygiene Standards
Complete daily health & safety and cleaning checklists accurately and thoroughly
Ensuring that daily cleaning and tidying of the entire coffee shop area, including customer seating, serving areas, and back-of-house takes place
Ensuring that weekly deep cleaning of all service and customer areas according to the checklists
Maintaining the cleanliness and proper function of all coffee-making equipment and utensils at all times

Coffee Preparation and Service

Making a variety of hot and cold beverages, primarily focusing on coffee, to the highest quality standards.
Knowledge of The Curator Introductory Barista Training programme to be confident in and demonstrating to others::
Turning coffee machine on and off
Dialling in espresso
Pulling shots and use the appropriate cups
Steaming milk
Crafting drinks according to The Curator recipes.
Serving customers in a friendly, efficient, and professional manner.
Accurately taking customer orders and processing payments.
Maintaining expert knowledge of all menu items, bakery products and retail coffee.
Ensuring that the cafe is prepared and managed throughout service:
Taking drinks and food to tables
Ensuring customers have everything they need
Cleaning plates and tables in a timely manner
Sweep floors when needed
Keep service areas clean, organised and not overcrowded
Staff to keep mobile phones away at all time unless agreed otherwise
Manage wet areas appropriately with signs etc
Monitoring toilets by topping up tissue papers, toilet paper and keep it overall clean and disinfected

Team Leadership and Development

Ensure all Baristas are comprehensively trained in coffee preparation techniques, proper use of the Point of Sale (POS) system, and possess in-depth knowledge of the full menu, including retail coffee and bakery products
Having a good understanding of coffee machineries and coffee making techniques
Attend at least one coffee roasting session within 6 months of start of employment
General knowledge of our wood roasting processes:
Roasting profile
Retail coffee tasting notes
Green coffee suppliers and Origins
Speciality coffee culture
Being able to pass coffee knowledge to Baristas
Make sure their team has completed within 2 Months of their starting date The Curator Introductory Barista Training programme by
Dialling in espresso
Pulling shots and use the appropriate cups
Steaming milk
Crafting drinks according to The Curator recipes
Supporting staff everyday with improving their barista skills and achieving high standard of coffee making
Identify and report staffing needs, performance issues, and additional training requirements to the General Manager
Communicate shift updates, policy changes, and important operational information clearly and effectively to the team
Adjust rotas when necessary and within their permissions
Have a proactive and solutions making approach when leading their team
Maintain a positive approach during their shifts
Contribute to the overall success and development of The Curator

Customer Experience

Maintain a consistently high level of customer service
Handle and resolve customer issues and complaints professionally, kindly, and efficiently, escalating complex matters to the General Manager when necessary
Undertake any other reasonable duties required by the business

Reporting Structure

The Cafe Manager reports directly to the General Manager and Senior Team.

Pay: £29,120.00 per year

Benefits:

Company events
Discounted or free food
Employee discount
Health & wellbeing programme
On-site parking
Store discount

Work Location: In person

Quick apply

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