Support specialist Work, Jobs in Tottenham, Gtl (with Salaries)

Triaging Administrator
Edmonton PCN —London
- £24,784.50 - £24,785.00 a year
- Full-time
- Customer service
- GP surgery experience
- English
- Sick pay
Quick apply
Patient Booking Coordinator
University College London Hospitals NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Full-time
- Administrative experience
- Negotiation
1d
Customer Service Advisor
British Business Bank —London
- £27,000 a year
- Monday to Friday
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
10d
Liver Surveillance Navigator
Royal Free London NHS Foundation Trust —London
- £32,199 - £34,876 a year
- Full-time
9d
Customer Support Specialist
Fuse Energy —London
- £30,000 a year
- Full-time
- Communication skills
Quick apply
Collections Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Data entry
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
Employment Specialist
Lewisham Council —London
- £44,235 - £45,852 a year
- Full-time
- Hybrid work
- Employee discount
Dental Lab Customer Service Associate
Leixir Dental Group —Loughton
- £25,500 - £34,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
Quick apply
8d
Ward Clerk
Homerton Healthcare NHS Foundation Trust —London
- £31,066 a year
- Full-time
- Nursing home
- Front desk
5d
Dental Lab Customer Service Associate
Dental Infinity Laboratory Ltd —Loughton
- £25,500 - £34,000 a year
- Full-time
- Computer literacy
- Salesforce
- Computer skills
Quick apply
Intelligence and Investigations Specialist (London)
NetWatch Global —London
- £28,000 - £32,500 a year
- Full-time
- Remote
- English
- Databases
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
Employment Specialist (Individual Placement and Support)
Change Grow Live —Dagenham
- £30,268.05 - £32,802.41 a year
- Annual leave
- Employee assistance programme
Estate Agent Selling Luxury Homes
Fine & Country —London
- £100,000 - £120,000 a year
- Remote
- Sales
- Work from home
- Flexible schedule
Quick apply
Curriculum Resource Administrator (ACL)
Barnet and Southgate College —London
- £22,456.93 - £24,952.87 a year
- Part-time
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee discount
Project Aconex Administrator
Avondale Construction Ltd —London
- £17.50 an hour
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
8d
Enquiry Executive
House of Commons UK Parliament —London
- £31,529 - £34,913 a year
- Full-time
- Hybrid work
- Research
- Analysis skills
- Maths
- Annual leave
Entry Level Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
10d
KYC Specialist
SpaceXAI —London
- £63,000 - £83,000 a year
- Communication skills
- Employee discount
- Life insurance
Quick apply
Information Sharing Officer
Haringey Council —London
- £35,520 - £36,585 a year
- Customer service
- IT
- Communication skills
9d

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Triaging Administrator

Edmonton PCN
London

Quick apply

Job details

Full-time
£24,784.50 - £24,785.00 a year

Benefits

Company events
Sick pay

Qualifications

Care record keeping
Collaborate with healthcare professionals
Record keeping
Driving Licence
EMIS Web
Clinical record keeping
Customer service
Triage
Updating electronic health records
Updating electronic care records
Patient appointment coordination
GP surgery experience
Case note recording
English
Research
Patient service
Administrative experience
Certificate of higher education
Clinical audit participation
Organisational skills
Multidisciplinary collaboration
Patient record updating
Managing patient records
Communication skills

Full job description

Job description

Job Posting: Triaging/Administrator

Location: Angel Surgery

About Us:

Edmonton PCN is a forward-thinking, innovative organisation committed to delivering top-notch primary care services. We're expanding and are on the lookout for triaging/admin team who can help streamline our day-to-day operations. If you're passionate about ensuring patients get the right support and thrive in a dynamic environment, this might be the perfect fit for you.

Job Summary:

In a clinical general practice (GP) setting, a triager plays a critical role in managing patient econsultation flow and ensuring that medical care is prioritized effectively. Our team play a vital role in channelling patient requests and ensuring that every individual gets timely and appropriate care. You will work closely with our dedicated clinicians to oversee the daily influx of patient econsultation requests. Your role is pivotal in ensuring that patients receive the right care, at the right time, as directed by the triaging clinical team.

Here are the key responsibilities and tasks typically associated with the role of a triager in a GP setting:

Key Responsibilities:

Clinical & Administrative Triage: Direct clinical inquiries to the Triage Clinician, other Allied Health Professionals (AHPs), and administrative queries to the appropriate team member.
Inter-Team Collaboration: Collaborate closely with in-house Pharmacists, Social Prescribers, First Contact Practitioners, GPs, and nurses, ensuring that patients are guided to the appropriate professional.
Service Development: Partner with colleagues & your line manager to enhance the online triage model and contribute to its evolution through evaluation, audits, and system research.
Record Keeping: Maintain meticulous, up-to-date records of all patient interactions using the available software systems.
Communication: Communicate effectively with patients, providing clear instructions and information about their care. Liaise with doctors, nurses, and other healthcare professionals to convey important information about patient status and needs.
Practice Support: Assist the practice in meeting Quality and Outcomes Framework (QOF) targets, Key Performance Indicators (KPIs), and other locally commissioned enhanced services.
Medication Records: Accurately record patient information, including symptoms, medical history, and triage decisions. Maintain detailed records to ensure continuity of care and facilitate follow-up treatments.
Coordination: Coordinate patient appointments and manage the schedule to optimize the clinic’s workflow. Direct patients to appropriate resources, such as specialist services or emergency care, as requested

What We're Looking For:

Professionalism: A courteous, caring, and professional demeanor, backed by an understanding of quality customer service.
Adaptability: An ability to work effectively under pressure in a dynamic environment.
Experience: Prior experience in a similar role is an advantage. However, comprehensive training will be provided for the right candidate.
Clinical Knowledge: In-depth understanding of medical conditions, symptoms, and treatments.
Communication Skills: Strong verbal and written communication skills for interacting with patients and healthcare professionals.
Empathy: Compassionate approach to dealing with patients, especially those in distress.
Organizational Skills: Efficient management of time and resources to handle multiple patients and tasks.
Attention to Detail: Precision in documenting patient information and triage decisions.

What we offer:

A nurturing work environment in a state-of-the-art facility.
Opportunities for professional development and growth.
A chance to make a difference in primary care and in the lives of our patients.

If you resonate with the values and responsibilities outlined above, and you're excited about the prospect of joining a pioneering team, we'd love to hear from you!

Job Types: Full-time

Salary: £12.71 per hour

Schedule:

Monday to Friday 08:00am – 16:00pm

Ability to commute/relocate:

London: reliably commute or plan to relocate before starting work (required)

Education:

Certificate of Higher Education (preferred)

Experience:

Emis: 1 year (required)
Administrative experience: 1 year (preferred)

Language:

English (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Job Type: Full-time

Pay: £24,784.50-£24,785.00 per year

Benefits:

Company events
Sick pay

Education:

Diploma of Higher Education (preferred)

Experience:

GP surgery: 2 years (preferred)
Administrative: 2 years (preferred)

Language:

English (preferred)

Work Location: In person

Quick apply

Refine Your Search

support specialist jobs in tottenham, gtl

Triaging Administrator

Patient Booking Coordinator

Customer Service Advisor

Trainee Customer Resolutions Advisor

Liver Surveillance Navigator

Customer Support Specialist

Collections Agent

Employment Specialist

Dental Lab Customer Service Associate

Ward Clerk

Dental Lab Customer Service Associate

Intelligence and Investigations Specialist (London)

Employment Specialist (Individual Placement and Support)

Estate Agent Selling Luxury Homes

Curriculum Resource Administrator (ACL)

Project Aconex Administrator

Enquiry Executive

Entry Level Customer Resolutions Advisor

KYC Specialist

Information Sharing Officer

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