3rd line support engineer Work, Jobs in Towcester, Nth (with Salaries)

3rd Line Engineer 24/7
Ekco —Milton Keynes
- Night shift
- Remote
- SharePoint
- Time management
- Annual leave
- Employee assistance programme
Quick apply
14d
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Phone etiquette
Quick apply
11d
Senior Platform Engineer
LSL Property Services —Kettering
- Full-time
- Microsoft Access
- Azure
- Windows
IT Network Engineer
Bleckmann UK Ltd —Lutterworth
- £55,000 - £64,000 a year
- Full-time
- Computer Science
- English
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply

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2nd Line Support Technician
dbfb Ltd —Northampton
Effective Communicator: Friendly, confident phone manner and strong written communication skills. Network Troubleshooting: Manage network-related issues,…
£30,000 - £35,000 a year
Quick apply
11d
1st Line IT Support Technician
Makita UK —Milton Keynes
A Full clean UK driving licence preferred but not essential. Act as the first point of contact for IT support requests via the IT Service Management (ITSM)…
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4h

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3rd line support engineer jobs near towcester, nth

3rd Line Engineer 24/7

Ekco -
Milton Keynes

Quick apply

Job details

14 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

ITIL Certification
Microsoft Exchange
Remote access software
SharePoint
VMWare
PowerShell
Active Directory
Intune
Time management

Full job description

About Ekco

Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.
IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.

We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.

️ In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.

Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.

At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do:

On It: We take ownership, follow through, and get things done.
All In : We collaborate, support each other, and commit fully to shared goals.
Connected: We build trusted relationships with colleagues, clients, and partners.
Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level.

If these values resonate with you, you’ll feel right at home here.

The Role

Day-to-day at Ekco:

As a 3rd Line Engineer on the 24x7 Service Desk, you will be the subject matter expert of our Service Desk team. You will be responsible for designing, implementing and supporting advanced solutions across our support technologies. This role acts as the final escalation point for complex issues, drives automation and governance, and contributes to strategic initiatives that enhance our support services and customer experience.

This is a shift-based position, with a 4-days on, 4-days off pattern and a requirement to work either days or nights, including bank/public holidays.

What you’ll be responsible for:

Essential Skills & Experience

5+ years of experience in remotely supporting our technologies, including;
Microsoft 365 administration and licensing
Microsoft AVD & Remote Desktop
Microsoft Active Directory & Entra ID
Microsoft Exchange & Exchange Online
Microsoft Intune & Group Policy
Microsoft SharePoint and OneDrive
Microsoft Teams
End-user Devices and Desktops
On-Premise Networking
VMware
Customer centric with great people skills
Proactive and positive approach to problem solving and client interaction
Experience with PowerShell
Experience with ITSM and remote support tools
MD-102 or MS-700 or SC-300 or similar certification

Desirable

Experience of virtualised Microsoft environments
ITIL Foundations certification
MS-102 certification

Personal Qualities:

Resilient to change
Takes pride in providing a high level of service
Strong attention to detail
Ability to work under pressure and handle difficult situations
Impeccable time management skills with the ability to prioritise effectively

Benefits / Perks

️ Time Off: 25 days annual leave + public holidays
Birthday Leave: One extra day off to celebrate
Company Pension Scheme
Employee Assistance Programme (EAP) for wellbeing support
️ EkcOlympics: Global team activity challenges
Unlimited access to Pluralsight for continuous development
Real opportunities to grow, including international progression

Why Ekco

Company of the year 2026 Tech Excellence Awards
️ Microsoft’s 2023 Rising Star Security Partner of the Year
First Irish Microsoft MSP to achieve all four Microsoft Security Specializations
A culture rooted in diversity, equality, inclusion & belonging
A commitment to internal mobility and career progression
Flexible, family-friendly working at the heart of our culture
Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.

Quick apply

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3rd line support engineer jobs in towcester, nth

3rd Line Engineer 24/7

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IT Network Engineer

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