Client services specialist Work, Jobs in Towcester, Nth (with Salaries)

Training Administrator
Mercedes-Benz Group —Milton Keynes
- Up to £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
23h
Client Experience/Sales Support Specialist
United UK —Milton Keynes
- £26,000 a year
- Full-time
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
Quick apply
4d
Travel Sales Consultant
Trailfinders —Milton Keynes
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Mental Health Support Worker, bank and full time
Blackpool Inspirations —Northampton
- From £30,000 a year
- Part-time
- Applied behaviour analysis
- Medication administration
- Working with children
- Health & wellbeing programme
Quick apply
Client Solutions Specialist
James and James Fulfilment Ltd. —Northampton
- From £30,000 a year
- Full-time
- Sick pay
Quick apply
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Luxury Events & Fundraising Relationship Executive
Globexpert Fundraising Ltd. —Towcester
- Up to £25,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Customer service
- Free parking
- Flexitime
Quick apply
5d
Administrator
SOCOTEC UK & Ireland —Towcester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
Quick apply
Freelance In-Person Event Specialist - Northampton, UK
Visit.org —Northampton
- Temporary
- Customer service
- English
- Travel
Quick apply
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Freelance In Person Event Specialist - Banbury, United Kingdom
Visit.org —Banbury
- Temporary
- Customer service
- English
- Travel
Quick apply
Location: Banbury, UK (Office-based 3 days/week, hybrid after 8-week training) Company: CPB UK Ltd
CPB UK —Banbury
- Hybrid work
- Sales
- IT
- Communication skills
Internal Fleet Account Executive
Arnold Clark —Milton Keynes
- £27,000 - £300,000 a year
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
6d
Client Manager
Fulfil with Synergy —Northampton
- £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
13d
Customer Service Coordinator
BMI Group —Milton Keynes
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Remote Pilot Specialist
Skyports Limited —Aylesbury
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Travel
Quick apply
Supplier Relations Specialist - Bilingual Italian & English
apexanalytix —Milton Keynes
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Employment Specialist – Connect to Work , Oxfordshire
Palladium Group, Inc. —Banbury
- £27,976 - £31,000 a year
- Weekend availability
- Customer service
- Bachelor's degree
- Organisational skills
13d
Transportation Specialist
Ingram Content Group —Deanshanger
- Full-time
- Oracle
- Customer service
- English
- Free parking
Quick apply

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client services specialist jobs near towcester, nth

Training Administrator

Mercedes-Benz Group -
Milton Keynes

Quick apply

Job details

Full-time | Fixed term contract
Up to £30,000 a year
23 hours ago

Benefits

Free parking
Health & wellbeing programme
Annual leave
Company pension
Work from home
Employee discount
Life insurance
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
Analysis skills
IT
LMS
Communication skills

Full job description

**Maternity Cover | 12 months | Perm opportunity**

Calex is a specialist training and consultancy organisation contracted to a number of market leading automotive manufacturers. We are seeking to recruit a Training Administrator (12 month maternity cover) to join the team at the Mercedes-Benz Training Centre in Milton Keynes.

The successful candidate will join a small team responsible for the administration of Technical Training on behalf of Mercedes Cars and Vans. This includes course scheduling, delegate communication, accommodation management, and maintaining and updating the Learner Management System.

The Mercedes-Benz Training Centre is responsible for delivering training to the Mercedes-Benz Retailer/Dealer network in the UK and delivers training from its state-of-the-art facility in Milton Keynes.

Candidates should ideally be able to demonstrate a minimum of 12 months in a similar administrative role, and possess excellent organisation, communication, and analytical skills. Customer service experience is also highly desirable.

The candidate will also be responsible for:

Book and schedule training for retail network delegates and issue joining instructions
Respond to inbound enquiries via phone and email, offering excellent support, advice, and guidance in every interaction – representing the brand in a professional way
Maintain professional relationships with customers/retailers, and all internal and external training stakeholders
Work toward course fill targets, using different techniques to communicate courses to retail managers and delegates
Update and maintain delegate attendance records
Invoice retailers for training
Monitor and follow up all ‘no shows’ and course cancellations and apply appropriate charging
Proactively rebook delegates and update the relevant records in the Learner Management System (LMS)
Keep the LMS up to date with training information, training results etc
Prepare course materials for Trainers
Assist with the development of and recommend administrative processes and procedures to ensure efficiency
Support with the preparation and delivery of regular and ad hoc reports including capacity reports and wait list reports
Support the creation and updating of processes, and process documentation
Follow all Mercedes-Benz Policies and Procedures, paying particular attention to confidentiality and GDPR good practice and rules
Attend regular team meetings and record actions and meeting minutes
Provide cover for reception as necessary
All other administration support as necessary to deliver the requirement of the role – completing all activities in a timely, and professional manner

Key Technical Skills / Competencies:

A minimum of 12 months administration experience (Essential), ideally gained in a similar role
Strong administration skills (Essential)
Proficient with IT, including Microsoft Outlook, Excel, Word, and PowerPoint (Essential)
Ability to communicate effectively both face to face and via telephone and email (Essential)
Experience in using Learning Management Systems (LMS) (Desirable)

Key Behavioural Competencies:

Organised and able to prioritise workloads in order to meet deadlines
Excellent administrative skills (including reporting, formal document publication, and presentation)
Learns quickly, with an ability to troubleshoot problems
Good verbal and written communication skills
Highly organised with an excellent attention to detail
Adaptable to change
Able to make independent judgements/decisions within established guidelines/systems process or remit

Employment

The successful candidate will be employed by Calex UK (www.calexuk.com). Calex is a specialist automotive training provider and provide training staff including Technical Trainers and Administrators to Mercedes-Benz in the UK. The Training Administrator will join an established team, based at the Mercedes Training Centre in Milton Keynes.

Place of Work

Mercedes-Benz Training Centre, Tongwell, Milton Keynes, MK15 8BA. There may also be times when it may be necessary to work from home, or from an alternative client location (such as a Mercedes Retailer).

Salary & Benefits

Up to £30,000 DOE. 25 Days Paid Annual Leave. Calex Employee Benefits Package (inc. High Street Discounts, Online GP, Welfare Scheme).

Visa Sponsorship: Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.

Additional Information: We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expect all staff and apprentices to share this commitment. The successful applicant will be subject to an enhanced DBS check (with children’s barred list check).

This role will require the successful candidates to engage in regulated activity relevant to children. It is an offence to apply for this role if you (the applicant) are barred from engaging in regulated activity relevant to children.

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.

Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

The successful applicant will assume a level of safeguarding responsibility as a part of the wider team operation.

Employment will be subject to the receipt of satisfactory references and completion of all necessary safeguarding checks, and employment check, including an online search.

To apply please provide a full and up to date copy of your CV together with a covering letter detailing why you feel you would be suitable for this role.

Unfortunately, we cannot respond to everyone. If you have not heard back from us with 14 days your application will not have been successful.

Applicants can view the Mercedes-Benz child protection policy and practices and policy on employment of ex-offenders via the following link https://mercedes-benztraining.co.uk/policies

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: Up to £30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services specialist jobs in towcester, nth

Training Administrator

Client Experience/Sales Support Specialist

Travel Sales Consultant

Customer Service Specialist

Mental Health Support Worker, bank and full time

Client Solutions Specialist

Client Operations Manager

Luxury Events & Fundraising Relationship Executive

Administrator

Freelance In-Person Event Specialist - Northampton, UK

Trainee Customer Service Representative (CSR)

Freelance In Person Event Specialist - Banbury, United Kingdom

Location: Banbury, UK (Office-based 3 days/week, hybrid after 8-week training) Company: CPB UK Ltd

Internal Fleet Account Executive

Client Manager

Customer Service Coordinator

Remote Pilot Specialist

Supplier Relations Specialist - Bilingual Italian & English

Employment Specialist – Connect to Work , Oxfordshire

Transportation Specialist

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