Technical support engineer Work, Jobs in Towcester (with Salaries)

Technical Support Engineer
ACS Hireonline —Northampton
- Up to £40,000 a year
- Remote
- Customer service
- Maintenance
- Continuous improvement
8d
Technical Support Engineer
Avonnex Limited —Market Harborough
- £24,420 - £26,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Travel
- Free parking
Quick apply
Tier 1 Technical Support Engineer
8x8, Inc. —Aylesbury
- Monday to Friday
- Customer service
- English
- Computer networking
Senior Business System Support Engineer
Atlas Workplace Services —Milton Keynes
- £35,000 - £45,000 a year
- Oracle
- SQL
- Analysis skills
Quick apply
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Field Support Engineer
Xperience —Banbury
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Free parking
- Bereavement leave
Level 2 Service Desk Engineer
Advania UK —Milton Keynes
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
Technical Support Technician (Engineering Technical Apprenticeship)
Niftylift Ltd —Milton Keynes
- £16,640 a year
- Overtime
- English
- Free parking
- Employee discount
Quick apply
Tech Support/System Engineer
Fronius —Milton Keynes
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Annual leave
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
Workshop Engineer
Air IT —Milton Keynes
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee assistance programme
3d
3rd Line Engineer 24/7
Ekco —Milton Keynes
- Night shift
- Remote
- SharePoint
- Time management
- Annual leave
- Employee assistance programme
Quick apply

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technical support engineer jobs near towcester

Technical Support Engineer

ACS Hireonline
Northampton

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Job details

Permanent
Up to £40,000 a year
8 days ago

Qualifications

Customer service
Maintenance
Technical support
Continuous improvement
Customer support
Communication skills
Mechanical knowledge

Full job description

Technical Support Engineer

The rewards

Salary up to £40,000
Comprehensive training in specialist machinery and systems
Opportunity to work for a globally recognised engineering manufacturer
Supportive and collaborative technical team
Excellent career progression opportunities
Company benefits package

The role of Technical Support Engineer:

Provide remote technical support to customers and field service engineers
Diagnose mechanical, electrical, CNC and software-related faults
Support customers via telephone, email and remote diagnostic systems
Analyse machine alarms and identify effective technical solutions
Escalate complex issues to specialist engineering teams where required
Assist customers during machine installation, commissioning, operation and maintenance
Manage technical support cases and maintain accurate service records
Identify spare parts requirements and assist with service planning
Work closely with Service, Engineering and Sales teams to ensure excellent customer support
Contribute to continuous improvement initiatives and technical knowledge sharing
Deliver a professional, customer-focused service with excellent response times

The ideal Technical Support Engineer:

Ideally have experience working with industrial machinery, automation equipment, or CNC systems
Experience as a technical support engineer, maintenance or field service engineering role
Strong electrical and mechanical fault-finding ability
Experience diagnosing industrial machinery or automated equipment
Knowledge of PLCs, CNC machinery or industrial control systems would be advantageous
Excellent communication and customer service skills
The ability to prioritise multiple technical support cases
A proactive and solution-focused approach

Our client is a global manufacturer of advanced industrial machinery, supplying market-leading equipment to customers across a wide range of manufacturing sectors.

Due to continued growth, they are looking to appoint a Technical Support Engineer to join their UK technical support team.

Working with cutting-edge automated machinery, you'll provide remote technical support to customers and field service engineers, using your electrical, mechanical and software knowledge to diagnose faults, resolve technical issues and deliver first-class customer service in a varied role where no two days are the same.

If you're an engineer looking to move into a technical support environment where you can use your technical expertise to help customers and colleagues, we'd love to hear from you.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Apply Now

Refine Your Search

technical support engineer jobs in towcester

Technical Support Engineer

Technical Support Engineer

Tier 1 Technical Support Engineer

Senior Business System Support Engineer

1st line Support Engineer

Field Support Engineer

Level 2 Service Desk Engineer

Technical Support Technician (Engineering Technical Apprenticeship)

Tech Support/System Engineer

Help Desk Engineer

Workshop Engineer

3rd Line Engineer 24/7

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