client advisor Work, Jobs in tower hamlets, eng (with Salaries)

Customer Service Advisor
SwiftSwitch —London
- Up to £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Gym membership
Quick apply
PRADA Client Advisor Shoes, Selfridges
Prada —London
- Customer service
- English
- Communication skills
6d
PRADA Senior Client Advisor MRTW, Selfridges
Prada —London
- Customer service
- English
- Communication skills
12d
Client Success Partner
Commusoft —London
- £37,000 - £42,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
Customer Service Advisor
Health Primary LTD —London
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick apply
16h
PRADA Client Advisor MRTW, Bond Street
Prada —London
- Customer service
- English
- Communication skills
Front of House & Office Coordinator
Saturn Fintech Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Annual leave
- Gym membership
Quick apply
7d
Client Advisor - Harrods
VALENTINO S.p.A. —London
- Weekend availability
3h
MIU MIU Client Advisor Shoes, Harrods
Prada —London
- Customer service
- English
- Communication skills
6d
SAINT LAURENT - Client advisor - Selfridges (3 month FTC)
Saint Laurent —London
- Full-time
1d
BOTTEGA VENETA - Client Advisor - Harrods
Bottega Veneta —London
- Full-time
- Leadership
Sales Advisor
Polène Paris —London
- From £28,000 a year
- Weekend availability
- Bilingual
- Merchandising
- English
Quick apply
12d
Customer Service Advisor
BRIGHT UK IT SOLUTIONS LTD —London
- £14 - £16 an hour
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Outlook
- Free parking
- Gym membership
Quick apply
22h
Full-Time Client Advisor F/M - Lighthouse London Soho
Moncler —London
- Full-time
- Sales
- English
- Communication skills
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Client Advisor - Selfridges
Dolce & Gabbana —London
- English
- Communication skills
Customer Service Advisor
Arena Group —London
- Overtime
- Customer service
- Organisational skills
- IT
Client Service Advisor - Professional Services Group
Aon Corporation —London
- Microsoft Word
- Microsoft Excel
- IT
7d
Client Advisor - Heathrow (2 days - 12 month FTC)
Tiffany & Co. —London
- Weekend availability
- Hospitality
- Microsoft Outlook
- Sales
- Annual leave
Client Advisor Church's Regent Street
Prada —London
- English
- Communication skills

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Customer Service Advisor

SwiftSwitch -
London

Quick apply

Job details

Full-time
Up to £25,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Communication skills

Full job description

Job Title: Customer Service Advisor

Location: Brick Lane, London

Department: Admin

Employment Type: Full-time office based

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water. As we continue to grow, we’re looking for confident, driven individuals to join our busy sales team and take the next step in their career.

Job Overview:

As a Customer Service Advisor, you will play a key role in delivering outstanding customer service while supporting the operational flow of contracts between our customers and utility suppliers. Acting as the primary point of contact, you will handle enquiries, resolve complaints, and ensure a positive client experience throughout their journey with us.

In addition to customer-facing responsibilities, you will also be responsible for batching contracts to suppliers and building supplier relationships to help improve live rates and streamline processes. Your role is central to ensuring both customer satisfaction and operational excellence.

Key Responsibilities:

Act as the primary point of contact for customers, providing support via phone, email, and other communication channels such as supplier portals.
Handle a wide range of customer enquiries, issues, and complaints with professionalism, empathy, and efficiency.
Take ownership of customer issues, investigate thoroughly, and ensure timely resolution to the client's satisfaction.
Maintain accurate and up-to-date records in our CRM and contract management systems.
Batch contracts accurately and submit them to suppliers in line with internal deadlines and compliance requirements.
Work closely with utility suppliers to maintain strong working relationships and support improved live rates.
Collaborate with internal departments including sales, operations, and supplier management to ensure seamless service delivery.
Conduct customer feedback activities and translate insights into actionable service improvements.
Monitor recurring customer or supplier issues and contribute to process improvement initiatives.
Ensure adherence to industry regulations, company policies, and data protection requirements.

Requirements

Excellent verbal and written communication skills.
Strong active listening and interpersonal skills.
Proven problem-solving and conflict-resolution abilities.
Ability to manage and prioritise workload in a fast-paced environment.
High level of accuracy and attention to detail, particularly in contract handling.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
Previous experience in a customer service or liaison role is essential.
Experience within the utilities or energy sector (preferred but not essential).
Confidence in building and maintaining supplier relationships.

Benefits

Up to £25,000 per annum (depending on experience).
A supportive and collaborative team environment.
Opportunities for training and career progression within the energy brokerage industry.
Competitive salary and performance-based incentives.
Fun, sociable office environment in Shoreditch.
Free gym membership, regular socials, and Christmas shutdown.
Ongoing training and professional development.

Quick apply

Refine Your Search

client advisor jobs in tower hamlets, eng

Customer Service Advisor

PRADA Client Advisor Shoes, Selfridges

PRADA Senior Client Advisor MRTW, Selfridges

Client Success Partner

Customer Service Advisor

PRADA Client Advisor MRTW, Bond Street

Front of House & Office Coordinator

Client Advisor - Harrods

MIU MIU Client Advisor Shoes, Harrods

SAINT LAURENT - Client advisor - Selfridges (3 month FTC)

BOTTEGA VENETA - Client Advisor - Harrods

Sales Advisor

Customer Service Advisor

Full-Time Client Advisor F/M - Lighthouse London Soho

Client Engagement Manager

Client Advisor - Selfridges

Customer Service Advisor

Client Service Advisor - Professional Services Group

Client Advisor - Heathrow (2 days - 12 month FTC)

Client Advisor Church's Regent Street

I want to receive the latest job alerts for client advisor in tower hamlets, eng

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