3rd line support analyst Work, Jobs in Tower Hamlets, Gtl (with Salaries)

Applications Analyst
Islington Council —Islington
- £44,235 - £51,228 a year
- Full-time
- Employee discount
13d
3rd Line Support Analyst
Fluidone —Chessington
- £35,000 - £40,000 a year
- Employee assistance programme
Quick apply
1st Line Support
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- AI
- Communication skills
- Employee discount
Quick apply
19h
1st Line Support Analyst
Fluidone —Chessington
- £24,000 a year
- Continuous improvement
- Communication skills
- Employee assistance programme
Quick apply
2nd Line Support Analyst
Fluidone —Chessington
- £35,000 a year
- Maintenance
- Mentoring
- Training & development
- Employee assistance programme
Quick apply
1st Line Service Desk Analyst
Goaco —Dartford
- Full-time
- Travel
- In-person
- Communication skills
1d
Analysts
IMPOWER Consulting —London
- From £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Communication skills
- Annual leave
Finance Systems Analyst SAP
Helios Towers —London
- Communication skills
- Gym membership
IT Infrastructure & Network Analyst
Victoria and Albert Museum —London
- £48,500 a year
- Analysis skills
- Employee assistance programme
- Employee discount
8d
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Data Analyst/Engineer
Chartered Insurance Institute —London
- Up to £75,000 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Computer networking
- Agile
Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Risk Pricing Manager
Hastings Direct —London
- Full-time
- Hybrid work
- Analytics
- Annual leave
5d
Infrastructure Engineer
T-Tech —London
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Training & development
- Annual leave
Quick apply
Senior Financial Analyst
The Electoral Commission —London
- £58,000 - £64,637 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Communication skills
- Annual leave
- Flexible schedule
7d
.NET Application Support Engineer
Atos —London
- Hybrid work
- Maintenance
- Communication skills
- Annual leave
Senior Application Support Engineer
Shawbrook —London
- Full-time
- Databases
- APIs
- Employee assistance programme
- Employee discount
6d
ASPIRE GSC-Onsite IT Support Engineer
Version 1 —London
- Full-time
- Maintenance
- AWS
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Senior Product Manager
Edenred —London
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- Spanish
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme

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3rd line support analyst jobs near tower hamlets, gtl

Applications Analyst

Islington Council -
Islington

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Job details

Permanent | Full-time
£44,235 - £51,228 a year
13 days ago

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee discount

Qualifications

Stakeholder collaboration
Technical support

Full job description

About The Role

Do you want to be at the heart of shaping the future of Housing Applications and Products? Then join Islington’s Digital Services team and play a key role in our digital transformation.

As an Application Analyst within the DAP-Housing team, you will play a pivotal role in delivering a quality service for our customers and also supporting a wide variety of projects which provide value across Islington council.

You will provide application support on major NEC applications like Housing (across its extensive modules), Document Management (Enterprise) and to other 3rd party systems used by Homes & Neighbourhood staff.

We are looking for candidates who can collaborate effectively with our suppliers/partners and also thrive within a busy support team to provide technical support.

Main duties of the job

Collaborate with software vendors to understand product road-maps, upgrades, and patches.
Coordinate with cross-functional teams to deploy, upgrade and configure software applications.
Develop implementation plans, perform system testing, and ensure a successful roll-out of new applications.
Provide 1st & 2nd line technical support to user enquiries and troubleshooting for Housing applications.
Collaborate with developers and system administrators to integrate applications with other software systems and databases.
Analyse application data and generate reports to support decision-making processes.
Stay updated with emerging technologies, industry trends, and best practices related to software applications.

For further information or for an informal conversation about the post, please contact:

Name and Job Title: John Saul - Application Product Manager (Housing)

Email: [email protected]

Note to Recruitment Agencies:
We kindly ask that recruitment agencies do not contact us regarding this vacancy. We are managing the recruitment process internally and will reach out directly should we require external support. Thank you for your understanding.

About You

Working for the team, service and our organisation

Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t be clearer: we serve. It’s in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Together we can change the future.

We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive.

To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about.

Our offer to you

We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include:

Up to 31 days leave per year, increasing to 36 days after five years of local government service
A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week
Learning and development opportunities to maximise your potential
Competitive pay and a commitment to paying all staff the London Living Wage at minimum
Excellent local government pension scheme
Cycle to Work scheme and discounted gym memberships
Local discounts from restaurants, shops, health and beauty therapists, and more!

Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.

Workforce Equality, Equity, Diversity and Inclusion Statement

We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination.

We maintain a zero-tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act, including but not limited to race, disability, sexual orientation, sex, religion and belief, age, gender reassignment, marriage and civil partnership, pregnancy, and maternity. Any incidents of discrimination will be promptly investigated and addressed in line with our HR policies to ensure a safe and inclusive environment for all colleagues.

We use data to identify and address disparities, ensuring that our policies and practices are transparent and impactful in promoting a diverse representation of backgrounds and perspectives at all levels of the organisation. We look at inequality through an intersectional lens, recognising that different aspects of someone’s identity can combine to create unique experiences of discrimination and disadvantage.

We know that advancing diversity and inclusion is a continuous journey, and we must listen to our colleagues and learn where we can further improve. We work closely with our Colleague Forums and Trade Unions, supported by active allies from our Corporate Management Team, to monitor and evaluate our practices, identify barriers, and empower colleagues to promote equality and inclusion in the workplace.

Every one of us has a role to play in making Islington Council a truly inclusive workplace. By living out our CARE (collaborative, ambitious, resourceful, and empowering) values every day and embedding the principles of equality, equity, diversity, and inclusion in our work, we can all actively contribute to empowering people and creating a more equal Islington.

Pre‑Employment Checks
Any offer of employment will be subject to the successful completion of required pre‑employment checks. These may include:

Proof of address
Evidence of any name changes (if applicable)
Right to work in the UK
Overseas criminal record check (if applicable)
Satisfactory references
Occupational Health clearance
Evidence of professional qualifications or registrations
DBS check at the appropriate level (if applicable)

Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Disability Confident Scheme

Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.

Apply Now

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3rd line support analyst jobs in tower hamlets, gtl

Applications Analyst