Application support analyst Work, Jobs in Tower Hamlets, Gtl (with Salaries)

Application Support Analyst (PA26Q3ASJH102)
SS&C Technologies —London
- Weekend availability
- Spanish
- English
- Databases
13d
Application Support Analyst - Claims
Kennedys Law —London
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Support Analyst
Palantir —London
- Weekend availability
- Remote
Quick apply
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Communication skills
Quick apply
Application Support Analyst
Talan —London
- Full-time
- Communication skills
Quick apply
Performance Analytics and Insight Analyst
Referrals Only —London
- £61,400 - £75,000 a year
- Remote
- Work from home
- Flexible schedule
6d
Deskside Support Analyst
Markel International Services Ltd —London
- Bar
- Travel
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
9d
Energy Data Analyst
Veolia ES (UK) Limited —London
- £31,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
1d
End User Support Analyst
Element Materials Technology —London
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
7d
Applications Analyst
Islington Council —Islington
- £44,235 - £51,228 a year
- Full-time
- Employee discount
14d
Associate Data Analyst
CDP Global —London
- £27,265 - £34,082 a year
- Hybrid work
- English
- Product management
- Agile
- Employee assistance programme
Application Support Analyst - EMEA
Innovative Systems —London
- Full-time
- Spanish
- Computer Science
- English
Quick apply
SEND Data Analyst
Lambeth Council —London
- £54,360 - £57,495 a year
- Full-time
- Presentation skills
- School
Junior Web QA Tester
LGC Group —London
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
Quick apply
7d
Site Support Analyst
Beam Inc. —London
- Bachelor's degree
- Travel
1d
Data Operations Analyst
Janus Henderson —London
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
Business Analyst
Zaizi —London
- £70,000 - £85,000 a year
- Hybrid work
- Continuous improvement
- APIs
- Annual leave
- Work from home
Quick apply
Graduate Programme 2027: Data Scientist and Analyst
Revolut —London
- £10,800 a month
- Full-time
- Hybrid work
- English
- Maths
- Communication skills
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £27,000 - £30,000 a year
- Full-time
- Driving
- SharePoint
- IT
- Bereavement leave
- Sick pay
Quick apply
Trading Application Support
Talan —London
- Full-time
- Communication skills
Quick apply

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application support analyst jobs near tower hamlets, gtl

Application Support Analyst (PA26Q3ASJH102)

SS&C Technologies -
London

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Job details

Full-time
13 days ago

Qualifications

FTP
Spanish
English
Technical support
Databases
Quality assurance
ITIL
Customer support
Multidisciplinary collaboration
Root cause analysis
Italian

Full job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Role Purpose

The person in this role will occupy a key position within Calastone as our client base and product range expands. This role will have specific accountability for Calastone’s production technology systems, for the on-boarding of clients and for the support of the QA team in testing of new code to enable new products, functionality and clients.

Key Responsibilities

Proactively monitor the production services.
Provide first line support to Calastone’s customers.
Assist in the creation of a knowledge base to mitigate the number of escalations to the second line team.
Work with the Client Delivery team to ensure that they have satisfied all pre-production checks/tests before they are released into production.
Work with the QA team on a rotational basis to assist with quality assurance cycles and to obtain pre-release knowledge of new releases.
Work closely with internal project staff to ensure that all production requirements are flagged and dealt with during customer on-boarding, ensuring smooth transition into production and to enhance the customer’s perception and experience of the Calastone service.
Work with, and communicate to, all customers and internal technical staff during implementations.
Deal with service incidents that arise and work to achieve a positive outcome in the shortest possible timeframe.
Maintain Calastone’s reputation for high-quality service support and delivery.

Required Knowledge & Experience

Good technical background.Most desirable is experience of databases/SQL (ability to create and run own queries), MQ (any variant), SWIFT, ISO15022, ISO20022, FIX, XML, messaging authentication/ certification techniques and secure FTP environments.
Application support and operations in a client facing, financial environment.
Experience of project delivery life-cycles, in accordance with industry best practice.
Knowledge of ITIL is beneficial.
Knowledge of Salesforce is an advantage.
Business Level written and spoken English and Italian skills essential, Spanish language would be an additional asset.

Person Specification

Ability to stay calm and focused under pressure and able to positively direct customers, colleagues and service partners when resolving service issues.
Team player in multi-disciplined environment.
Strong work ethic and entrepreneurial approach.
Passionate about quality and ‘getting it right’.
Highest levels of professionalism, honesty and integrity.
Willing to pursue a problem through to root cause identification.
Attention to detail.
Balanced individual able to critically appraise own strengths and weaknesses.
An example setter by deed as well as words.
Needs to be able to hold their corner and to be able to deal with a spirited work environment.

A shift system is in operation, consisting of:

Day Shift Early: 07:30 to 16:00 Monday to Friday, with 1 hour break (7.5 hours work), on Friday, you may be asked to perform late shift 17:30 to 02:00, with 1 hour break (7.5 hours work), or

Day Shift Regular: 09:00 to 17:30 Monday to Friday, with 1 hour break (7.5 hours work), on Friday you may be asked to perform late shift 17:30 to 02:00, with 1 hour break (7.5 hours work), or

Day Shift Late: 15:30 to 00:00 Sunday to Thursday, with 1 hour break (7.5 hours work)

Please note that although you are on a Day Shift contract, you will be required to occasionally work on the Night Shift 23:30 to 08:00, as is currently the case. Occasional weekend and Bank Holiday working will be required for which time off in lieu or payment at the approved daily rate will be given.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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application support analyst jobs in tower hamlets, gtl

Application Support Analyst (PA26Q3ASJH102)

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