Elior Concessions – Elevating Every Day Out
Whether it’s a day out at a heritage site, museum, or entertainment venue, we make every experience extra special with fantastic hospitality and innovative food. We’re the team behind the tasty treats and top-notch service that make every visit special. From a freshly brewed coffee to a gourmet meal, or a quick snack on the go, we turn food breaks into memorable moments.
What you’ll be doing…
As a Conference & Meetings Operations Manager, you’ll oversee the delivery of seamless, high-quality events and meetings, ensuring excellent service standards, operational efficiency, and client satisfaction from planning through execution.
- Manage day-to-day operations of conference and meeting spaces
- Coordinate event setup, staffing, AV requirements, catering, and logistics
- Liaise with clients to understand their requirements and ensure expectations are met
- Lead, train, and support the events and operations team to deliver 5-star service
- Ensure all spaces are well-maintained, presentable, and fully equipped
- Monitor budgets, resource planning, and cost control
- Maintain health & safety, fire regulations, and risk management procedures
- Drive continuous improvement in service delivery and guest experience
Working pattern: 5 Days out of 7
Job ID: 7104
What can you bring?
- Proven experience in conference, hospitality, or events operations
- Strong leadership and team management skills
- Excellent planning, organisation, and problem-solving abilities
- A customer-focused approach with high attention to detail
- Strong communication and interpersonal skills
- Knowledge of AV systems and room setup requirements
- Ability to thrive in a fast-paced, dynamic environment
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Wellbeing first - mental health support and wellbeing perks.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.
And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Ready to join us? Hit ‘Apply Now’ and let’s chat!
