Looking for more than just a job?
MIL Collections is a growing, award-winning company based in the heart of Truro. We're looking for confident, motivated people to join our friendly and supportive team.
Whether your experience is in retail, hospitality, customer service, sales or another customer-facing role, we'll provide the training, coaching and support you need to build a successful career.
If you have a positive attitude, enjoy speaking with people and are motivated to succeed, we'd love to hear from you.
Why Join MIL Collections?
- Full training provided
- Dedicated Training & Development Manager
- Uncapped commission
- Performance bonuses
- Company pension
- Paid company events and incentives
- Genuine career progression opportunities
- Friendly and supportive working environment
Key Responsibilities
- Contact customers to discuss outstanding accounts and agree affordable payment solutions.
- Negotiate positive outcomes while delivering excellent customer service.
- Manage customer accounts professionally and accurately.
- Work within FCA, GDPR and company compliance standards.
- Achieve individual and team performance targets.
We're Looking For
- Excellent communication skills.
- A positive attitude and resilient mindset.
- Motivation to achieve targets and succeed.
- Good IT and organisational skills.
- A professional and reliable approach.
- Experience in customer service, retail, hospitality or sales is beneficial but not essential.
Pay & Benefits
During Training
- £14.00 per hour + £1.00 per hour Training Supplement (for the first 3 months)
- Uncapped commission
After Successful Completion of Training
- £15.00–£25.00 per hour
- Uncapped commission
Additional benefits include:
- Company pension
- Paid company events and incentives
- Ongoing coaching and development
- Excellent opportunities for career progression
Pay: £14.00-£25.00 per hour
Benefits:
Work Location: In person
