At Dougie Mac, our HR team plays a vital role in supporting our people so that together we can continue to provide exceptional end of life care. We are looking for an HR Coordinator to join our friendly and dedicated team, providing comprehensive HR administrative and coordination support across the employee lifecycle. This is an office-based role at the hospice in Barlaston, Stoke-on-Trent.
Reporting to the Head of HR, you will be responsible for supporting a wide range of HR activities including recruitment, payroll administration, absence management, employee wellbeing initiatives, HR systems management and reporting. You will help ensure our HR processes run efficiently, remain compliant with employment legislation and deliver an excellent service to managers and employees across the hospice.
This role requires excellent organisational skills, a strong eye for detail, the ability to manage competing priorities and a commitment to delivering high-quality customer service in a busy and rewarding environment.
Key Responsibilities
- Provide comprehensive HR administrative support across the employee lifecycle.
- Coordinate recruitment activities, including onboarding and pre-employment checks.
- Maintain accurate employee records and HR data, ensuring confidentiality and compliance.
- Support payroll, absence management and employee wellbeing activities.
- Produce HR reports and support HR projects and initiatives.
- Act as a key point of contact for managers and employees, providing guidance on HR processes.
- Coordinate and monitor absence management processes, supporting managers with policy administration and documentation.
- Help coordinate workloads within the HR team to ensure priorities are managed effectively and HR services run smoothly.
About You
We're looking for someone who is passionate about people, enjoys working collaboratively and takes pride in delivering a professional and efficient service.
You will have:
- Experience working in an HR or administrative role.
- Strong organisational skills and the ability to manage competing priorities.
- Excellent communication and interpersonal skills.
- A high level of accuracy and attention to detail.
- Confidence using Microsoft Office and HR systems.
- Strong attention to detail and a high level of accuracy when handling confidential information.
- The ability to work independently, use initiative and solve problems effectively.
- Excellent written and verbal communication skills.
- Knowledge of key HR processes, including recruitment, absence management and employee lifecycle administration.
If you share our CARE values of Compassion, Accountability, Respect and Excellence and are looking to build your HR career within a supportive and rewarding environment, we'd love to hear from you.
Why Join Dougie Mac?
At Dougie Mac, we care deeply about the people who make our work possible. Whatever your role, you’ll be part of a supportive, values-led organisation where everyone is encouraged to grow, contribute, and make a real difference.
As a Dougie Mac employee, you’ll benefit from:
- 35 days of annual leave, rising with length of service
- Options to buy and sell annual leave
- Hospice-paid Healthcare Cash Plan
- Competitive Pension Scheme
- ✅ DBS paid for by the hospice
- Learning & Development opportunities
✨ Join us and be part of a local charity that puts people at the heart of everything we do. ✨
Salary: Circa £28,000
Hours: 37.5 hours a week, Monday - Friday
This is a fully office-based position at our Adult Hospice in ST3 3NZ.
Applications close: Wednesday 12th August - 9am close
Interviews: Wednesday 26th August 2026
How to Apply
Please complete the application form in full, paying particular attention to your personal statement. This should clearly demonstrate how you meet the criteria in the job description and person specification. See the Recruitment Process Document for more information.
For more information, please contact:
Sam Reynolds or Donna Harding – Head of HR
[email protected] ¦ 01782 344300
Applicants must have the right to work in the UK. Sponsorship is not provided.
We reserve the right to close this vacancy and interview early, in the event of a large number of applications.
Job Description & Person Specification below - Please note, our shortlisting process is based on these documents. In accordance with our safer recruitment policy CV’s alone will not be accepted. We are strongly committed to the Safeguarding of our adults and children.
