Operations associate Work, Jobs in Trethomas, Cay (with Salaries)

Customer Service Agent - Sainsburys
Ecolab Inc. —Caerphilly
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Associate, Analyst NAA Operations CoE, Audit and Assurance
Deloitte —Cardiff
- Hybrid work
- Microsoft Word
- AI
- Communication skills
Operations Associate
Gopuff —Cardiff
- Part-time
- Google Suite
- Computer literacy
- Warehouse experience
- Annual leave
Quick apply
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Cardiff
- Full-time
- English
- Analysis skills
- Business
Customer Subscriptions Associate
Future Publishing —Cardiff
- £28,000 - £29,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
- Time management
- Referral programme
Quick apply
Client Relationship Executive
Mazuma GB Ltd —Bridgend
- £26,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Salesforce
- Free parking
Quick apply
6d
Graduate Business Operations Associate
Bezos.ai —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Recruiting
Quick apply
MULTIFUNCTIONAL SALES ASSOCIATE (15 hours, fixed term- Cardiff)
Mango —Cardiff
- Part-time
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
Area Manager, Amazon Logistics
Amazon UK Services Ltd. —Cardiff
- Full-time
- English
- Master's degree
- Continuous improvement
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- English
Team Member
NEXT —Blaenau Gwent
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
12d
Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Conflict management
MULTIFUNCTIONAL SALES ASSOCIATE (10 hours, Fix Term, Cardiff)
Mango —Cardiff
- Part-time
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
PART-TIME REGIONAL DIRECTOR - business development focus
Boardroom Advisors —Newport
- £50,000 - £100,000 a year
- Sales
- Customer service
- Business development
Quick apply
Bobbi Brown - Boots Cardiff - Counter Lead - 22.5hrs / 3 days
Estee Lauder —Cardiff
- Weekend availability
- Customer service
- Microsoft Office
- Supervising experience
Regional General Manager
Travel Associates —Victoria
- Full-time
- Sales
- Team management
- Mentoring
- Employee assistance programme
- Employee discount
Key Account Manager
Ecolab Inc. —Caerphilly
- Full-time
1d
Assistant Project Manager
Amey Ltd —Cardiff
- Part-time
- Management
- Master's degree
- Bachelor's degree
- Annual leave
Quick apply
3d
Team Member (Stock)
NEXT —Merthyr Tydfil
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
3d
Delivery Station Supervisor - Cardiff
JD.COM INTERNATIONAL UK LTD —Cardiff
- Weekend availability
- Bachelor's degree
- Leadership
- Communication skills
Quick apply

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operations associate jobs near trethomas, cay

Customer Service Agent - Sainsburys

Ecolab Inc. -
Caerphilly

Apply Now

Job details

Full-time

Qualifications

Stakeholder collaboration
CAFM software
Client engagement
Stakeholder liaison
Internal department liaison
Continuous improvement
Organisational skills
Management reporting
Customer support
Communication skills

Full job description

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive.

Role Overview

The Account Coordinator plays a key role in supporting the successful delivery of services across the Sainsbury’s account. Acting as a central point of contact between the client and operational teams, the role ensures compliance with client portals, effective escalation management, and adherence to all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

This role requires strong organisation, communication, and problem-solving skills, with a proactive approach to maintaining service excellence and client satisfaction.

Key Responsibilities

Client & Account Support

Act as a clear, approachable and reliable conduit between external and internal operational teams.
Support the Account Manager in maintaining a strong working relationship with the client.
Attend and contribute to weekly escalation and performance review calls with the Client Account Manager (CAM) and Sainsbury’s representatives.
Provide regular updates and feedback on account performance and escalations.

Portal Compliance & Administration

Ensure full compliance with client’s portal, including accurate and timely updates, ensure that passes and permits are updated to ensure operational access to stores (where applicable).
Monitor and manage work orders through the system, ensuring all required documentation and status updates are completed.
Close down work orders in a timely manner, ensuring all actions and records meet client standards.
Track SLA and KPI performance via portal systems and internal reporting tools.

Escalation Management

Receive, log and manage escalations from the client.
Coordinate with operational teams to ensure issues are resolved efficiently and to the required standards.
Track escalations through to completion, maintaining clear communication with all stakeholders.
Identify recurring issues and support continuous improvement initiatives.

Operational Coordination

Work closely with regional operations teams to ensure effective service delivery.
Support scheduling, prioritisation and follow-up of works where required.
Ensure that all operational activities align with contractual obligations and performance targets.

Performance & Compliance

Monitor adherence to SLAs and KPIs, highlighting risks and supporting corrective actions.
Assist with reporting on account performance, trends and areas for improvement.
Ensure all activities are aligned with internal processes, compliance requirements, and client expectations.

Key Skills & Experience

Strong organisational and administrative skills with high attention to detail.
Excellent communication skills, both written and verbal.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Proactive approach to problem-solving and escalation handling.
Experience working with client portals or CAFM systems (desirable).
Strong stakeholder management skills, with the ability to build relationships across teams.

Key Behaviours

Client-focused with a commitment to delivering high-quality service.
Approachable, collaborative and professional in all interactions.
Accountable and reliable, with strong ownership of tasks.
Calm and solutions-oriented under pressure.
Continuous improvement mindset.

Reporting Line

Reports to the Commercial Administration Manager.
Works closely with: Operations teams, client representatives, and internal support functions.

At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.

Ecolab’s commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals and do what’s right.

Apply today and join one of the most ethical companies with over a hundred years of history.

Join Ecolab and help us protect what’s vital.

#li-eu

Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

Apply Now

Refine Your Search

operations associate jobs in trethomas, cay

Customer Service Agent - Sainsburys

Associate, Analyst NAA Operations CoE, Audit and Assurance

Operations Associate

Operations & Logistics Internship, Amazon Logistics

Customer Subscriptions Associate

Client Relationship Executive

Graduate Business Operations Associate

MULTIFUNCTIONAL SALES ASSOCIATE (15 hours, fixed term- Cardiff)

Area Manager, Amazon Logistics

Delivery Station Liaison Agent

Team Member

Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services

MULTIFUNCTIONAL SALES ASSOCIATE (10 hours, Fix Term, Cardiff)

PART-TIME REGIONAL DIRECTOR - business development focus

Bobbi Brown - Boots Cardiff - Counter Lead - 22.5hrs / 3 days

Regional General Manager

Key Account Manager

Assistant Project Manager

Team Member (Stock)

Delivery Station Supervisor - Cardiff

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