Operational support grade Work, Jobs in Trimdon, Dur (with Salaries)

Operational Support Officer
HM Courts and Tribunals Service —Billingham
- £25,582 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Work from home
7d
Assistant Student Support Officer
Durham University —Durham
- £27,319 - £30,378 a year
- Weekend availability
- Microsoft Access
- English
- University
- Annual leave
- Employee assistance programme
9h
Student Records Coordinator
Durham University —Durham
- £27,319 - £30,378 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- English
- Annual leave
- Employee assistance programme
4d
Administrator (Staffing Service)
Durham University —Durham
- £25,844 - £26,663 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- University
- Annual leave
- Employee assistance programme
Operational Support Officer
HM Courts & Tribunal Service —Middlesbrough
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Work from home
7d
Contracts Officer
North Tyneside Council —North Tyneside
- £39,152 - £42,839 a year
- Full-time
Ramp Agent
Willis Lease Finance Corporation —Teesside
- Communication skills
Safeguarding & Welfare Officer
Middlesbrough College —Middlesbrough
- £25,115 - £29,709 a year
- Call to connect
- English
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
2d
Apprentice Operational Support Officer (Band 6/AO)
Health and Safety Executive —Newcastle upon Tyne
- £28,499 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- IT
4d
Prison Catering: Caterer/Kitchen Supervisor Catering - HMP Frankland
Ministry of Justice —Durham
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Hospitality
- English
- Presentation skills
- Annual leave
7d
Senior Probation Officer - Northumbria Stalking Interventions Programme (NSIP)
HM Prison & Probation Service —Newcastle upon Tyne
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Project management
- Presentation skills
- Annual leave
- Employee discount
11d
202606: Prison Officer - HMP Deerbolt
Ministry of Justice —Barnard Castle
- £30,001 - £40,000 a year
- Part-time
- English
- Presentation skills
- Communication skills
- Annual leave
1d
Data Centre and Connectivity Technician
Newcastle Building Society —Newcastle upon Tyne
- £33,709 - £43,783 a year
- Full-time
- Analysis skills
- Continuous improvement
- Computer networking
7d
Programme Support Officer
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £37,080 a year
- Part-time
- Project management
- Presentation skills
- Employee assistance programme
- Employee discount
1d
School Administrator Role - Attendance Assistant (Maternity Cover)
Outwood Grange Academies Trust —Cleveland
- £21,955.76 - £22,304.20 a year
- Full-time
- School
- Free parking
- Employee assistance programme
11d
OLM Helpdesk Administrator
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £27,476 a year
- Full-time
- IT
- Office experience
14d
Learning and Skills Advisor- Customer Experience
Gateshead Council —Gateshead
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- English
- Annual leave
- Employee discount
7d
Data Analyst
HM Revenue and Customs —Newcastle upon Tyne
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- SQL
- Presentation skills
- Work from home
7d
Deployment and ADI officer
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £26,607 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Administrator
AMS GROUP —Newcastle upon Tyne
- £25,000 - £32,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
4d

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Operational Support Officer

HM Courts and Tribunals Service -
Billingham

Apply Now

Job details

Permanent | Part-time | Full-time
£25,582 a year
7 days ago

Benefits

Annual leave
Company pension
Work from home
Transport links

Qualifications

Customer service
Administrative experience
Presentation skills
Organisational skills
IT
Communication skills

Full job description

Details

Reference number

465489

Salary

£25,582

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Administrative Officer

Contract type

Permanent

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

This position is based at Middlesbrough Teesside Magistrates Middlesborough, TS1 2AS, North Shields County Court North Shields, NE29 6AR

About the job

Job summary

Please refer to Job Description

Job description

Proud to serve. Proud to keep justice going.

Our HMCTS Operational Support Officers within Criminal Fines Collection and Enforcement (Enforcement) provide excellent customer service, administrative support and decision-making to recover criminal fines and financial penalties imposed by the Courts.

About us

Enforcement is a key function within HM Courts and Tribunal Service (HMCTS) and plays a central role in delivering justice by working alongside the criminal courts in England and Wales to ensure convicted parties comply with fines and other financial penalties imposed by the courts. We are also responsible for compliance of Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.

Were looking for individuals who are committed to public service and making a difference in peoples lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

Your role

HMCTS use a variety of means to ensure the recovery of criminal fines and financial penalties and do everything within our powers to trace those who do not pay.

You will be responsible for creating and updating records on our in-house computer system and will contact relevant parties to give advice on the completion of forms or court procedures, providing excellent customer service. You will make decisions on the most effective method of enforcement within the current guidelines, and will use telephone and text message chasing and tracing tools.

You will have the confidence to engage with Managers, Courts and other internal and external stakeholders to collect information, check facts, communicate or enforce judicial decisions.

Your skills and experience

Strong customer service skills with the confidence to support our customers via the telephone, webchat and email
Experience of working in an administrative role in a customer focussed environment
Proficient with IT and Microsoft Software packages
Excellent communication and organisational skills
Exceptional attention to detail

Please refer to the role profile attachment for more information below before applying.

Further details:

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Non-contractual hybrid working may be available, but arrangements will be determined by the business and will only be available when it has been established that delivering the service from home can be done effectively. We cannot facilitate requests for a particular work from home/working in the office schedule.

Standard full time working hours are 37 hours per week (Monday to Friday). HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJs Flexible Working policy.

The North Shields and Middlesbrough offices offer a service between 09:00 - 17:00 Monday to Friday and you will be required to work between these times on a scheduled basis. The business cannot accommodate Monday and Friday as non-working days.

The offices benefit from parking and excellent public transport links.

Occasional travel to other courts

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.

Skilled Worker Visa

This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules.

From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

Communicating and Influencing
Managing a Quality Service
Delivering at Pace

Benefits

Alongside your salary of £25,582, HM Courts and Tribunals Service contributes £7,411 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Access to learning and development
A working environment that supports a range of flexible working options to enhance your work life balance
A working culture which encourages inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%
Annual Leave
Public Holidays
Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : SSCL Recruitment Enquiries Team
Email : [email protected]
Telephone : 0345 241 5359

Recruitment team

Email : [email protected]

Further information

Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

https://jobs.justice.gov.uk/careers/JobDetail/18545?entityId=18545

Apply Now

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Salary

Job grade

Contract type

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information