Information technology manager Work, Jobs in Trowbridge, Wil (with Salaries)

Head of IT Operational Support
National Trust —Swindon
- £74,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
6d
Service Desk Manager
Wiltshire Police —Devizes
- Up to £49,118 a year
- Full-time
- Continuous improvement
- AI
- Communication skills
- Annual leave
- Gym membership
6d
Service Desk Manager
Leidos —Bristol
- £41,300 - £53,000 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
Business Systems Manager
Systems Engineering and Assessment Ltd —Frome
- Up to £65,000 a year
- Call to connect
- Hybrid work
- Leadership
- Free parking
- Annual leave
IT Engineering Manager
Holman —Chippenham
- £75,000 - £90,000 a year
- Master's degree
- Continuous improvement
- AI
- Annual leave
- Employee assistance programme
Quick apply
IT Service Manager
Defence Equipment and Support —Warminster
- £44,100 a year
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee discount
IT Manager
GreatFind Recruitment —Salisbury
- £44,000 - £48,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Incident and Problem Manager
Wiltshire Police —Devizes
- Up to £49,118 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Gym membership
6d
Asset and Configuration Manager
Wiltshire Police —Devizes
- Up to £49,118 a year
- Full-time
- Analysis skills
- Analytics
- Annual leave
- Gym membership
6d
Head of Service Management and Operations
Wiltshire Police —Devizes
- Up to £85,773 a year
- Full-time
- Continuous improvement
- No degree
- Annual leave
- Gym membership
Service Delivery Manager
Dental Beauty Partners —Bristol
- £50,000 - £60,000 a year
- Full-time
- Continuous improvement
- Travel
- SharePoint
Quick apply
Helpdesk Manager
Shield Services Group Ltd —Hanham
- Full-time
- Continuous improvement
- Team management
- In-person
- Life insurance
Quick apply
Network Operations Manager
Selnet Optima Networks Ltd. —Bristol
- £48,000 - £65,000 a year
- Full-time
- Communication skills
Quick apply
14d
Systems Housing Manager
Swindon Borough Council —Swindon
- £50,269 a year
- Full-time
- English
- Continuous improvement
- Travel
Quick apply
IT Project Manager - Internal Digital Services
Turner & Townsend —Bristol
- Full-time
- PMP
- Communication skills
Quick apply
IT Service and Operations Lead
Head Office —Bristol
- Full-time
- AI
Quick apply
IT Training Manager
Clarke Willmott LLP —Bristol
- Microsoft Powerpoint
- Microsoft Word
- Travel
Helpdesk Team Leader
Wiltshire Council —Trowbridge
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- Continuous improvement
Helpdesk Manager
Shield Environmental Services —Hanham
- Continuous improvement
- Team management
- In-person
- Life insurance
IT Infrastructure Platforms Technical Lead
hireful —Bristol
- £55,000 - £60,000 a year
- Full-time
- Azure
- SharePoint
- Annual leave
Quick apply
3d

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Head of IT Operational Support

National Trust -
Swindon

Apply Now

Job details

Permanent | Full-time
£74,000 a year
6 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Qualifications

Cloud infrastructure
Cybersecurity strategy
IT team management
Stakeholder liaison
IT service management
CISSP
Incident response
NIST standards
Cybersecurity strategy development
Technology leadership experience
Major incident coordination
ISO 27001
IT strategy alignment
Information technology team management
Cybersecurity
Cyber security risk management

Full job description

We're looking for a technology leader to join us as our Head of IT Operations (Cyber Security & Infrastructure).

This is a critical leadership role responsible for ensuring our technology infrastructure, cyber security services and operational platforms are secure, resilient and fit for purpose. You'll lead a talented team and work closely with strategic partners to provide the foundations that enable colleagues, volunteers and visitors to benefit from reliable, secure and modern technology services.

As a member of the senior IT leadership team, you'll help shape technology strategy, drive operational excellence and strengthen organisational resilience, ensuring technology continues to support our mission and long-term objectives.

Internally you'll be known as Head of IT Operational Support.

What it's like to work here:Reporting to the IT Operations Director, you'll be responsible for infrastructure, cyber security and operational technology services across the organisation.

You'll work closely with the Head of Operations, Heads of IT Delivery, IT Assurance, IT Digital and Data, as well as senior stakeholders across the business, helping to shape technology strategy while ensuring secure, reliable and resilient services.

You’ll influence strategic decisions, drive continuous improvement and strengthen our technology foundations.

As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week.

What you'll be doing:As Head of IT Operations (Cyber Security & Infrastructure), you'll provide leadership across infrastructure, cloud platforms, networks, cyber security operations and technical services, ensuring critical technology services remain secure, resilient and high performing. You'll develop and deliver infrastructure and cyber security strategies that align with organisational priorities, while strengthening cyber resilience, disaster recovery and business continuity capabilities.

Working closely with strategic suppliers and internal stakeholders, you'll drive operational excellence through service management best practice, automation and modern engineering approaches. Leading the response to major incidents and cyber security events, you’ll ensure effective recovery and continuous improvement. You'll also oversee budgets, investment plans and technology roadmaps, balancing operational risk, innovation and long-term value, while developing a high-performing team where colleagues can grow and thrive.

Who we're looking forYou’ll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths, and the judgment to apply them effectively at scale:

Senior leadership experience within IT Operations, Infrastructure and Cyber Security with experience developing diverse teams, creating an inclusive culture where different perspectives are valued.
Strong knowledge of cloud technologies, enterprise infrastructure, networking and Cyber Security controls and a proven track record of delivering operational resilience and service improvement programmes.
Extensive experience managing Strategic Cyber Security risks, identifying threats, implementing proportionate controls and leading remediation programmes that strengthen organisational resilience.
Experience leading outsourced and multi-supplier service environments.
Experience managing major incidents, cyber security events and recovery activities.
Strong financial and commercial acumen, including budget management and supplier governance.
Strong stakeholder management and influencing skills, including engagement with executive-level colleagues.
Experience developing technology strategy and translating this into practical, deliverable plans.
Relevant mid-high tier qualification in Cyber Security and Infrastructure e.g. CISSP (Certified Information Systems Security Professional), Cisco CCNP Enterprise, Microsoft Associate-level accreditation, or equivalent, and are committed to keeping up to date with emerging technology. Knowledge of cyber security frameworks such as NIST or ISO27001.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)

Apply Now

Refine Your Search

information technology manager jobs in trowbridge, wil

Head of IT Operational Support

Service Desk Manager

Service Desk Manager

Business Systems Manager

IT Engineering Manager

IT Service Manager

IT Manager

Incident and Problem Manager

Asset and Configuration Manager

Head of Service Management and Operations

Service Delivery Manager

Helpdesk Manager

Network Operations Manager

Systems Housing Manager

IT Project Manager - Internal Digital Services

IT Service and Operations Lead

IT Training Manager

Helpdesk Team Leader

Helpdesk Manager

IT Infrastructure Platforms Technical Lead

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