Technical support specialist Work, Jobs in Trowbridge, Wil (with Salaries)

Field Service & Technical Sales Specialist - Medical Equipment
Prescott's, Inc —Salisbury
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- CRM software
- Schematics
- Sales
- Annual leave
Quick apply
Engineering and Facilities Manager
The Newt in Somerset —Castle Cary
- £50,000 a year
- Full-time
- Engineering
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Trainee White Goods Engineer - Bath [PAS206]
Pacifica —Bath
- £31,500 - £32,000 a year
- Full-time
- Customer service
- No experience needed
- Electrical experience
- Annual leave
Quick apply
2d
AML and Financial Crime Manager
Burges Salmon —Bristol
- Hybrid work
- Communication skills
Senior Project Manager – Technology & Business Change
Womble Bond Dickinson (UK) LLP —Bristol
- Hybrid work
- Travel
- Communication skills
IT Triage Technician
Burges Salmon —Bristol
5d
Junior Software Developer - Device
One Big Circle —Bristol
- £26,500 - £30,000 a year
- Full-time
- In-person
Quick apply
Assistant Project Manager (PMO)
WSP —Bristol
- Part-time
- Hybrid work
- Microsoft Office
- Contracts
- SharePoint
- Flexitime
- Work from home
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- Windows
- Computer skills
- Communication skills
Quick apply
Customer Case Handler
Wessex Water —Trowbridge
- Communication skills
- Time management
Facilities (Soft Services) Manager
Chemring Countermeasures —Salisbury
- £45,800 - £53,900 a year
- Full-time
- Team management
- Organisational skills
12d
Administrator - Post Completion Team (Bristol Hybrid)
Freeths —Bristol
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
12d
Technical Sales Advisor
Resapol —Bristol
- £28,000 - £30,000 a year
- Full-time
- CRM software
- In-person
Quick apply
10d
IT Service Desk Analyst ( Fixed Term Contract)
Bath Spa University —Bath
- £29,588 - £33,002 a year
- Full-time
- Hybrid work
- University
- Communication skills
- Annual leave
- Employee assistance programme
6d
IT Service Manager
Defence Equipment and Support —Warminster
- £44,100 a year
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee discount
Associate Sustainable Waste Management Consultant
SLR Consulting —Bradford-on-Avon
- Full-time
- Hybrid work
- Business development
- Mentoring
- Annual leave
- Employee assistance programme
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
IT Service Analyst
Defence Equipment and Support —Warminster
- £36,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Assistant Project Manager - Water Sector - PMCM
WSP —Bristol
- Part-time
- Hybrid work
- Continuous improvement
- No degree
- Organisational skills
- Flexitime
- Work from home
Mechanical Project Manager - Heathrow Airport
Designer Group —Steeple Langford
- £70,000 - £90,000 a year
- Full-time
- HVAC
- Leadership
- Communication skills
Quick apply

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Field Service & Technical Sales Specialist - Medical Equipment

Prescott's, Inc -
Salisbury

Quick apply

Job details

Full-time
£60,000 - £80,000 a year

Benefits

Annual leave
Company pension

Qualifications

CRM software
Collaborate with healthcare professionals
Customer communication
Schematics
Sales
Machinery breakdown fault-finding
Client engagement
Maintenance
ERP software
Technical support
Microsoft Office
Business development
Bachelor's degree
Client services
Planned Preventative Maintenance (PPM) implementation
Customer support
Customer interaction
Microscopy
Fault diagnosis and repair
Communication skills
Planned maintenance
Routine servicing

Full job description

Join the team at Prescott’s, Inc. — where quality meets care.

Prescott’s is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you're passionate about supporting the frontlines of care through innovation and service, we’d love to have you on our team.

This position will support Prescott's, Inc.

As a Field Service & Technical Sales Specialist at Prescott’s, you will play a key role in supporting healthcare facilities across the South and Southwest England territory. This hybrid role blends technical service delivery with strategic account growth, where you will serve as both a technical expert and a trusted advisor, helping healthcare customers achieve operational up time while identifying new opportunities for repair services, refurbishments, and long-term service contracts. This is a hands-on, field-based role focused on inspecting, maintaining, and repairing surgical microscopes and related equipment. You will work directly with hospitals and clinics to ensure their systems operate safely, efficiently, and in compliance with company and OEM standards.

This position is ideal for candidates with a strong technical background—particularly in biomedical, mechanical, or engineering fields—who enjoy working with tools, solving problems onsite, and building trusted relationships with customers. While sales experience is helpful, it is not required; we provide full training to help you develop the customer-facing and commercial skills needed to grow within the role.

This role offers a competitive base salary with unlimited commission potential. Our commission structure rewards performance for completed service contracts, repairs, and refurbished microscope sales. High-performing specialists can achieve total earnings in the range of £60,000–£80,000 per year.

This position can be worked in and around Salisbury, England.

Responsibilities:

Inspect and assess medical equipment to identify service needs, diagnose operational issues, and recommend appropriate repair or maintenance solutions.
Perform scheduled preventive maintenance and safety inspections on surgical microscopes and related equipment in accordance with OEM and company standards.
Work closely with hospitals, clinics, and surgical teams to ensure their equipment operates safely and reliably.
Build and maintain trusted relationships with healthcare professionals through excellent service, professionalism, and responsiveness.
Travel to customer sites to perform hands-on service work, attend service meetings, and identify opportunities for ongoing maintenance or refurbishment support.
Drive new business and account growth within the assigned territory, identifying opportunities for service contracts, refurbishments, and equipment sales.
Respond promptly to multiple weekly service calls, prioritizing urgent repair needs and delivering fast, effective resolutions to keep clinical operations running smoothly.
Ensure all service activities comply with company policies, procedures, and regulatory requirements.
Represent Prescott’s at industry conferences and trade shows by showcasing our service capabilities, engaging with new clients, and strengthening brand awareness.

Requirements

Must be eligible to work in the UK (no sponsorship available).
1-3 years of experience in field service, biomedical engineering, or technical sales within the medical device or healthcare industry.
University degree, technical diploma, or equivalent experience in biomedical engineering, mechanical engineering, or a related technical field a plus.
Strong technical acumen with the ability to diagnose, repair and maintain complex medical or industrial equipment.
Proven ability to build relationships and influence purchasing decisions in a professional setting.
Comfortable balancing hands-on service work with customer-facing commercial responsibilities.
Ability to read and interpret service manuals, schematics, and technical documentation.
Excellent communication and customer service skills with a professional, solution-oriented approach.
Organized and self-motivated, and capable of managing priorities across a wide geographic territory.
Proficient with CRM systems and Microsoft Office Suite; experience with ERP or field service software is an advantage.
Willingness to travel frequently within the assigned territory (approximately 60–80%).

Benefits

What we offer:

At Prescott’s, we prioritize your well-being and growth with a comprehensive benefits package including:

Vacation
20 paid holidays plus bank holidays
Uncapped commission
Workplace pension
Company phone and iPad

But we don't stop there – we're committed to your continuous learning and development, offering opportunities for training, workshops, and certifications. Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.

Quick apply

Refine Your Search

technical support specialist jobs in trowbridge, wil

Field Service & Technical Sales Specialist - Medical Equipment

Engineering and Facilities Manager

Trainee White Goods Engineer - Bath [PAS206]

AML and Financial Crime Manager

Senior Project Manager – Technology & Business Change

IT Triage Technician

Junior Software Developer - Device

Assistant Project Manager (PMO)

Support Analyst

Customer Case Handler

Facilities (Soft Services) Manager

Administrator - Post Completion Team (Bristol Hybrid)

Technical Sales Advisor

IT Service Desk Analyst ( Fixed Term Contract)

IT Service Manager

Associate Sustainable Waste Management Consultant

Manager of Dedicated Implementations - EMEA

IT Service Analyst

Assistant Project Manager - Water Sector - PMCM

Mechanical Project Manager - Heathrow Airport

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