Hotel receptionist Work, Jobs in Turnberry, Sct (with Salaries)

Spa Receptionist
Trump Turnberry - Spa —Turnberry
- Full-time
- Customer service
- English
- Resort
- Employee assistance programme
- Employee discount
Quick apply
Receptionist
Mercure Ayr —Ayr
- £12.90 an hour
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Reception Supervisor & Events Coordinator
Abbotsford Hotel —Ayr
- £30,000 - £35,000 a year
- Weekend availability
- Hotel
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
5d

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Spa Receptionist

Trump Turnberry - Spa -
Turnberry

Quick apply

Job details

Full-time

Benefits

Canteen
Employee assistance programme
Employee discount

Qualifications

Customer service
English

Full job description

Trump Turnberry is ready to receive applications from exceptional, talented individuals eager to join our legendary team.

POSITION PURPOSE
Spa Receptionists are responsible for maximising the revenue of the spa through effective scheduling, yield management and sales. As an Associate for the spa this role ensures outstanding five star guest relations, delivering brand standards at Spa Reception. Responsible for the guest’s arrival experience and maintain high standards of guest expectations throughout their stay.

ESSENTIAL FUNCTIONS

Maintain a treatment and retail knowledge with the ability to accurately describe benefits and prices.
Up sell current spa promotions/packages whilst ensuring uptake is recorded accurately.
Encourage clients to return by recommending an ongoing treatment programme, inviting guests to rebook.
Maintain the highest standard of guest service by following Luxury Collection standards and displaying genuine care and attention to detail. Knowledge of up to date resort activities & all outlets within the resort.
Obtain and accurately record all relevant guest information including contact details, credit card details and requests/preferences.
Prepare all guest correspondence and administration as per brand standards and ensure excellent presentation.

Position Requirements

Must be eligible to work within the UK.
Must have strong English communications skills- both written and spoken.
Must be passionate about providing excellent customer service to all.
Previous experience of a role within a similar environment is preferred but not essential.

Benefits include

Subsidised staff accommodation (if required).
Access to a meal on duty in the staff canteen.
Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
Resort Facilities – use of the Spa, Gym and Golf facilities. (subject to some restrictions).
Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.

INDHOTEL

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