Hotel & accommodations guest services staff Work, Jobs in Turnchapel, Dev (with Salaries)

Spa Host
Boringdon Hall —Plymouth
- £12.75 - £13.25 an hour
- Part-time
- Restaurant
- Employee discount
- Gym membership
Quick apply
11d
Holiday Sales - Owner and Guest Experience Advisor - HS1
Parkdean Resorts —Kingsbridge
- £12.71 an hour
- No experience needed
- Front desk
- Resort
- Store discount
- Employee assistance programme
Quick apply
Night Porter
Hotel Endsleigh —Tavistock
- From £13.25 an hour
- Part-time
- Maintenance
- Hotel
- Cleaning
- Employee discount
Quick apply
6d
Guest Experience Host
Fowey Hall Hotel —Fowey
- £12.71 an hour
- Weekend availability
- Hotel
- Front desk
- Communication skills
Quick apply
Nights - Team Member
Premier Inn —Paignton
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
5d
Ground Floor - Team Member
Premier Inn —Paignton
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Restaurant
- Employee discount
Quick apply
7d
Hotel Receptionist
Gidleigh Park - Reception —Chagford
- £12.85 an hour
- Full-time
- Hotel
- Front desk
- Restaurant
- Free parking
- Employee assistance programme
Quick apply
6d

I want to receive the latest job alerts for hotel & accommodations guest services staff in turnchapel, dev

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hotel & accommodations guest services staff jobs near turnchapel, dev

Spa Host

Boringdon Hall -
Plymouth

Quick apply

Job details

Part-time | Full-time
£12.75 - £13.25 an hour
11 days ago

Benefits

Cycle to work scheme
Employee discount
Gym membership
Referral programme

Qualifications

Guest relations
Client engagement
Opening procedures

Full job description

Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such History, Beauty and Nature are some of the reasons why Boringdon is fondly know as ‘the Enchanted Place on the Hill’

Home to the award winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Àclèaf - Our four rosette, Michelin Star Restaurant

Employee Benefits

Tronc / Service charge (Food & Beverage Departments only)
Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
Tokens & recognition scheme
20% discount on Fistral Spa & Gaia Spa treatments
25% discount on food & beverage throughout the hotels and restaurants
50% discount on bed & breakfast stays throughout the hotels
30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
Friends & Family rates across the group
Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
Access to Wagestream - https://wagestream.com/en/
Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2 , 5 - 15 Years - 1 additional holiday day per year.
Cycle 2 work Scheme
Annual Christmas Event

This role has a starting rate of £12.75 per hour... On successful completion of probation period you will receive an increase to £13.25 per hour and £50 in hotel vouchers.

Key Attributes:

Warm & welcoming manner
Has a calm, can do attitude
Attention to Detail
Is an excellent team player with the ability to work autonomously
High Presentation Standards
Excellent guest service skills
Clear Communication

Role & Responsibilities:

To offer a high level of consistent, friendly and efficient care to all spa clients and visitors.
To work within spa guidelines to ensure that all client bookings are accurate and precise resulting in a client journey that is second to none.
To deal with all client queries – by phone, post, online and face-to-face.
To maintain a good knowledge of all products and treatments in order to deal with daily client queries and bookings. (Product and treatment training will be provided)
To consistently achieve sales targets.
To identify and maximise sales opportunities in all client queries/contact.
To carry out Reception procedures as per the daily checklists. This will include opening/closing of the Spa.
To liaise with the Spa therapists to ensure that treatment time guidelines are adhered to or adjustments made immediately to ensure the client’s journey runs smoothly.
To ensure that all equipment is maintained in good working order and communicate any faults or breakdowns to the Head Therapist or Spa Manager.
To maintain an accurate client database. Assist the Spa Manager in utilising this information to maintain close contact with our clients and encourage repeat business. All contact will be both paper and web-based.
To create and distribute marketing literature as required.
To carry out administrative duties as required e.g. filing, daily banking, stock taking.
To ensure all necessary paperwork is completed correctly and passed to the appropriate therapist to prior to any treatment delivery. Update any changes that may need to be made to a client’s record.
To build up a rapport with all clients. Communicate client suggestions to management so that the Spa’s offering can be further enhanced.
To ensure that all information of a confidential nature gained in the course of duty is not divulged to third parties.
To display a high level of integrity and professionalism at all times in dealing with guests, employees and outside contacts.
To work within the guidelines of health and safety operatives to ensure all staff and guests are safe at all times.
To be expected to work to the demands of the business, involving the working of unsociable hours.
To provide flexibility with covering shifts due to illness.
Any other duties as required

INDFOH

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in turnchapel, dev

Spa Host

Holiday Sales - Owner and Guest Experience Advisor - HS1

Night Porter

Guest Experience Host

Nights - Team Member

Ground Floor - Team Member

Hotel Receptionist

I want to receive the latest job alerts for hotel & accommodations guest services staff in turnchapel, dev

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected