Customer care specialist Work, Jobs in Twyford, Brk (with Salaries)

Medical Receptionist/Administrator
Synthesis Clinic —Reading
- £15 - £17 an hour
- Full-time
- Google Suite
- Customer service
- Administrative experience
- Free parking
Quick apply
1d
Support Worker- Nights
Glenholme Healthcare Ltd —Byfleet
- £12.75 - £12.95 an hour
- Full-time
- Paid training
- Annual leave
Quick apply
Trainee Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
HR Advisor - Health and Social Care
Glenholme Specialist Healthcare —Eton
- £28,000 - £31,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Quick apply
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
Victim Care Caseworker
Surrey Police —Guildford
- £29,151 - £32,224 a year
- Full-time
- English
- Administrative experience
- IT
- Annual leave
- Employee discount
10d
Senior Regulatory Affairs Specialist
Kenvue —Reading
- Hybrid work
- English
- Bachelor's degree
- Organisational skills
- Annual leave
da Vinci Cardiovascular Program Specialist
Intuitive Surgical —Reading
- Day shift
- Nursing
- Anatomy knowledge
- Bachelor's degree
Lead Agent
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
Customer Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
9d
Payroll Analyst EMEA - Fixed Term Contract, end of June 2027
Dynatrace —Maidenhead
- Full-time
- Spanish
- Microsoft Excel
- English
- Employee stock purchase plan
- Annual leave
Business Account Manager - Discounters
KP Snacks —Slough
- Full-time
- Hybrid work
- Flexitime
- Employee discount
Quick apply
Care Assistant – Wokingham
Caremark - Home Care in Wokingham and Bracknell —Wokingham
- £13.10 - £18.00 an hour
- Part-time
- No experience needed
- Travel
- Care plans
- Flexible schedule
Customer Success Assistant
Lifelong Mobility —Farnham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Communication skills
Quick apply
3d
National Account Executive Convenience & Travel
Allwyn UK —Watford
- Hybrid work
- Microsoft Office
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
Plumber – Smart Water Meter Installer
SHL Services —Thames Valley
- £41,000 - £60,000 a year
- Overtime
- Customer service
- Plumbing
- Driving
- Free parking
- Paid training
Quick apply
14d
Lead Agent - T3
ABM —London Heathrow Airport
- £15.44 an hour
Consultant Practitioner - Kinship & Permanence
Reading Borough Council —Reading
- £50,075 - £56,269 a year
- Full-time
- Analysis skills
- Presentation skills
- Communication skills
Support Worker
Walsingham Support —Rickmansworth
- £12.71 an hour
- Full-time
- No experience needed
- Employee assistance programme
Quick apply
Warehouse and Logistics Coordinator
Midwich Group —Bracknell
- Organisational skills
- Warehouse experience
- Leadership
- Free parking
- Employee assistance programme

I want to receive the latest job alerts for customer care specialist in twyford, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Medical Receptionist/Administrator

Synthesis Clinic
Reading

Quick apply

Job details

Full-time | Self-employed | Freelance
£15 - £17 an hour
1 day ago

Benefits

Free parking
Company events
Transport links
On-site parking

Qualifications

Nutrition
Google Suite
Driving Licence
Customer service
Pain management experience
Administrative experience
Driving
Data entry
Organisational skills
Front desk
IT
Computer skills
Typing
Clerical experience
Phone etiquette
Communication skills
A Level
Time management

Full job description

Overview
Synthesis Clinic is seeking an experienced and skilled Medical Receptionist and Administrator to join our team in providing excellent customer service and administrative support. The ideal candidate will have strong organisational and IT skills, exceptional attention to detail, experience in healthcare (medicine or allied healthcare, including nutrition) and a friendly approach. You will be expected to cover reception on-site at Synthesis Clinic and perform some junior clinic coordinator duties for our clinic team, including doctors and allied health professionals. The role is full-time contracted at 37.5 hours per week and can potentially evolve into a full-time salaried role for the right candidate.

Please only apply if you can reliably commute to our clinic's location near Reading, Berkshire, and are located within 45 minutes of RG10 9XQ. You will need to be prepared to travel to the site every day Monday to Friday for the performance of the role. Please do not apply if you don't have any healthcare experience.

Synthesis Clinic is a specialist-led practice where the very best of contemporary, cutting-edge precision medicine and precision health is interwoven with evidence-based nutrition, lifestyle, psycho-emotional wellbeing, and complementary therapies. Founded by Dr Nina Fuller-Shavel, our clinic offers an award-winning personalised approach to integrative cancer care and cancer pain care , which champions empowerment with expertise and empathy at its core.

Reception responsibilities
- Greet and assist visitors in a professional manner
- Answer and direct phone calls promptly
- Perform clerical duties such as filing, photocopying, and data entry
- Manage office supplies and maintain an organised reception area, support facilities management working under the direction from the Practice Manager
- Schedule appointments and manage calendars in our EHR (electronic healthcare record system), liaising with clinic coordinators
- Handle incoming and outgoing mail and supplies

- Handle initial email contact and direct enquiries to the appropriate clinical team

- Provide any appropriate information on clinic services to clients both within the clinic and potential clients phoning in

- Keep up-to-date records of office expenses and costs and support stock keeping and relevant ordering for the office and the staff kitchen at the clinic under guidance from the Practice Manager and Director

Junior clinic coordinator responsibilities - development opportunity

The junior clinic coordinator's role as an evolution from the receptionist role involves:

Providing appropriate and accurate information about the clinic’s services to new enquirers.
Assist new clients and patients with the onboarding process to our clinical software portal
Supporting the client through their care pathway and act as contact point between the clinicians and client during the duration of their team care at Synthesis Clinic.
Liaising with the clinical software support team regarding any issues on our clinical portal
Assisting patients and clients with any issues on their clinical portal and escalate any ongoing technical problems to the Practice Manager.
Clinician diary management including monitoring necessary paperwork (intake forms) which need to be completed prior to the appointment and ensuring test results are received.
Liaising with laboratories including organising phlebotomy / courier logistics as required.
Discussing any client queries with relevant clinicians and escalate complaints to the Practice Manager.
Scheduling meetings for relevant clinicians when required.
Taking part in regular team meetings with support staff, Practice Manager and Director and keeping accurate minutes for approval by the management team.
Being able to proactively troubleshoot problems (client & IT/ technical issues) and resolve these problems in a professional and diplomatic manner. Where necessary escalate to the Practice Manager or Director for further support.
To perform any other reasonable duties as directed by clinical staff and management.
To ensure GDPR compliance and data safety are always in place within the organisation and virtual workspace.
Complete online training modules in line with job role (Bluestream training) as per our CQC registration and regulations. This will also involve agreeing to relevant practice policies and procedures.
Assisting the Practice Manager with audits when required.
Please note that there is an absolute duty of confidentiality when you work in a healthcare setting. It is crucial that you do not in any way discuss or disseminate patient identifiable information at any point outside the clinic. It will therefore be required that you sign a confidentiality agreement prior to commencement of working with us.

Skills
- Proficient in Google Suite and Office Suite for office tasks

- Strong customer service and communication skills
- Strong computer skills to efficiently handle office tasks
- Ability to perform clerical and administrative duties effectively and excellent organisational skills with effective time management
- Excellent phone etiquette for professional communication
- Typing skills for accurate data entry

Experience

You must have experience working in reception, administration or as an executive or virtual assistant in a healthcare setting (NHS or private care). Clinical experience, such as HCA, nursing, nutrition, physiotherapy or other roles within healthcare, is strongly recommended for success in this role but not essential.

If you are a proactive individual with excellent communication skills and the ability to multitask, we invite you to apply for this Medical Receptionist and Administrator position with the development opportunity to combine this with a Junior Clinic Coordinator role for one of our clinical teams.

Pay: £15.00-£17.00 per hour

Benefits:

Company events
Free parking
On-site parking
Transport links

Ability to commute/relocate:

Reading RG10 9XQ: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Experience:

Healthcare: 3 years (preferred)
Administrative: 3 years (required)

Licence/Certification:

Driving Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in twyford, brk

Medical Receptionist/Administrator

Support Worker- Nights

Trainee Customer Resolutions Advisor

HR Advisor - Health and Social Care

Senior Customer Experience Manager

Victim Care Caseworker

Senior Regulatory Affairs Specialist

da Vinci Cardiovascular Program Specialist

Lead Agent

Customer Advisor

Payroll Analyst EMEA - Fixed Term Contract, end of June 2027

Business Account Manager - Discounters

Care Assistant – Wokingham

Customer Success Assistant

National Account Executive Convenience & Travel

Plumber – Smart Water Meter Installer

Lead Agent - T3

Consultant Practitioner - Kinship & Permanence

Support Worker

Warehouse and Logistics Coordinator

I want to receive the latest job alerts for customer care specialist in twyford, brk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected